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Patient Registration Jobs in Raleigh, NC (NOW HIRING)

WakeMed

Patient Registration Representative

Morrisville, NC · On-site

$16.75 - $23.25/hr

Overview The Patient Registration Representative will enjoy interacting with patients, checking them in for their appointments and coordinating follow up appointments. The Patient Registration ...

WakeMed

Patient Registration Representative

Fuquay Varina, NC · On-site

$14.75 - $20.50/hr

Overview The Patient Registration Representative will enjoy interacting with patients, checking them in for their appointments and coordinating follow up appointments. The Patient Registration ...

WakeMed

Patient Registration Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Overview The Patient Registration Representative will enjoy interacting with patients, checking them in for their appointments and coordinating follow up appointments. The Patient Registration ...

WakeMed

Patient Registration Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Overview The Patient Registration Representative will enjoy interacting with patients, checking them in for their appointments and coordinating follow up appointments. The Patient Registration ...

Axelon

Patient Services Associate

Durham, NC · On-site

$15.50 - $19.50/hr

Patient Registration Specialist Location: 234 Crooked Creek Parkway, Suite 500, Durham, N.C. 27713 Work Mode: Local Schedule: FT; 7:30 - 4:00 PM Monday - Friday Duration: 13W Responsibilities:

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How much do patient registration jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for patient registration in Raleigh, NC is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.20 per hour, depending on experience, location, and employer.

What is a patient registration?

Patient registration jobs involve greeting patients, collecting their personal and insurance information, verifying details, and entering data into healthcare systems. These professionals are often the first point of contact in hospitals, clinics, or medical offices. They ensure that patient records are accurate and up-to-date, which is essential for billing and medical care. Excellent communication, organizational skills, and attention to detail are important for success in this role.

What are the key skills and qualifications needed to thrive as a patient registration specialist?

To thrive as a Patient Registration Specialist, you need attention to detail, strong organizational skills, and a high school diploma or equivalent. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance verification tools is essential. Excellent communication, customer service, and problem-solving abilities help you interact effectively with patients and healthcare staff. These skills ensure accurate patient data entry, efficient registration processes, and a positive first impression for patients in medical settings.

What are some common challenges faced by patient registration staff, and how can they be managed effectively?

Patient Registration staff often handle a high volume of patients, requiring strong organizational and communication skills to manage multiple tasks at once. Challenges can include dealing with incomplete or incorrect patient information, addressing patient concerns about insurance or billing, and maintaining confidentiality under pressure. Effective management involves staying calm, using clear communication, and being detail-oriented to ensure accurate data entry. Working closely with clinical and administrative teams helps streamline the registration process and improves the patient experience.

What is the difference between Patient Registration vs Medical Secretary?

AspectPatient RegistrationMedical Secretary
CredentialsHigh school diploma, sometimes certification in healthcare administrationHigh school diploma, medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, hospitals
Primary ResponsibilitiesCollecting patient information, verifying insurance, scheduling appointmentsManaging correspondence, scheduling, patient communication, administrative tasks

While both roles work in healthcare settings and involve patient interaction, Patient Registration focuses on collecting and verifying patient information at check-in, whereas Medical Secretaries handle broader administrative tasks, including scheduling and correspondence. Understanding these differences helps clarify career paths and job expectations in healthcare administration.

Do you need a degree to be a patient registration?

A patient registration clerk typically does not need a college degree but should have a high school diploma or equivalent. Strong communication skills, attention to detail, and familiarity with medical records or registration software are important for the role.

How do I become a patient registration?

To become a patient registration specialist, you typically need a high school diploma or equivalent and strong communication skills. Some positions may require familiarity with electronic health record (EHR) systems and customer service experience. Certification is not usually mandatory but can enhance job prospects.

Is patient registration a stressful job?

Patient registration can be a stressful job due to the need to handle high patient volumes, manage accurate data entry, and address patient concerns efficiently. It requires strong organizational skills, attention to detail, and the ability to work under time pressure in a fast-paced healthcare environment.

What are the most commonly searched types of Patient Registration jobs in Raleigh, NC?

The most popular types of Patient Registration jobs in Raleigh, NC are:

What are popular job titles related to Patient Registration jobs in Raleigh, NC?

For Patient Registration jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Patient Registration jobs in Raleigh, NC look for?

The top searched job categories for Patient Registration jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Patient Registration jobs?

Cities near Raleigh, NC with the most Patient Registration job openings:

Patient Registration jobs near you
Infographic showing various Patient Registration job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,380 per year, or $18.5 per hour.

Patient Registration Representative

Morrisville, NC • On-site

WakeMed
Health Care and Social Assistance • 5 - 10K employees

7.7

Company rating: 7.7 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

162nd of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about WakeMedexternal

$16.75 - $23.25/hr

Full-time

Re-posted 3 days ago

Job description

Overview
The Patient Registration Representative will enjoy interacting with patients, checking them in for their appointments and coordinating follow up appointments. The Patient Registration Representative will accurately perform administrative duties required for patient registration, including entering demographic and insurance information and collecting copays. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The Patient Registration Representative work environment is high-volume, fast-paced and requires the ability to greet and check patients in upon arrival and provide unsurpassed customer service to patients and families presenting to the physician practice or hospital for appointments, surgeries, therapies, or procedures. Registration and checkout are completed at the centralized welcome desks at hospital entrances and medical office buildings as well as at the check in-desk within the physician practices. The Patient Registration Representative is responsible for collecting point of service payments and may also be responsible for scheduling appointments.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .
EOE
Licensure
Not Applicable
Education
High School Diploma or Equivalent Required
Experience
1 Year Customer Service Preferred
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About WakeMed

Sourced by ZipRecruiter

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1961

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What WakeMed employees say

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Benefits

Hours and flexibility

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