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Er Patient Registration Representative Jobs in Raleigh, NC

MidLantic Urology

Patient Service Representative I

Cary, NC

$17.75 - $22.75/hr

The Patient Service Representative I will coordinate clerical tasks such as answering the phones ... Registers new patients and updates existing patient demographics by collecting detailed patient ...

Advance Community Health

Patient Service Associate

Raleigh, NC · On-site

$16.50 - $21/hr

... representative is also responsible for providing face-to-face quality customer service to all patients and coworkers while accurately organizing, processing, and completing all patient registration ...

New

AMPLIFY HEALTH

Patient Service Associate

Raleigh, NC · On-site

$18 - $20/hr

... representative is also responsible for providing face- to-face quality customer service to all patients and coworkers while accurately organizing, processing, and completing all patient registration ...

New

Allergy Partners

Patient Service Representative

Cary, NC · On-site

$20 - $21/hr

Patient Service Representative Reports To: Practice Manager Join a team that cares for your ... Job Summary With a customer service orientation--register patients, answer the telephone, prepare ...

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All JobsEr Patient Registration Representative JobsEr Patient Registration Representative Jobs in Raleigh, NC

Er Patient Registration Representative information

See Raleigh, NC salary details

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How much do er patient registration representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for er patient registration representative in Raleigh, NC is $20.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.12 per hour, depending on experience, location, and employer.

What is an ER Patient Registration Representative?

ER Patient Registration Representatives are administrative professionals who work in the emergency room (ER) of hospitals or healthcare facilities. Their primary responsibility is to register patients who arrive for emergency care, gather personal and insurance information, verify patient identities, and ensure that all necessary documentation is completed accurately and efficiently. They play a crucial role in facilitating communication between patients, medical staff, and insurance providers, often acting as the first point of contact in high-stress situations. Strong organizational, communication, and customer service skills are essential for this role. Additionally, they must maintain patient confidentiality and adhere to healthcare regulations.

What are the key skills and qualifications needed to thrive as an ER Patient Registration Representative?

To thrive as an ER Patient Registration Representative, you need strong organizational skills, attention to detail, and familiarity with healthcare registration processes, typically supported by a high school diploma or equivalent. Proficiency with hospital information systems (HIS), electronic health records (EHRs), and patient management software is commonly required. Excellent communication, empathy, and the ability to remain calm under pressure are vital soft skills for effective patient interactions. These skills ensure accurate patient data collection, enhance patient experience, and contribute to efficient emergency department operations.

What are some common challenges faced by ER Patient Registration Representatives and how can they be managed?

ER Patient Registration Representatives often encounter high-pressure situations, such as handling multiple patients during busy periods and dealing with distressed or anxious individuals. Balancing accuracy in data entry with maintaining compassion and professionalism is key. Effective communication, time management, and the ability to remain calm under stress are essential for success in this role. Many organizations provide training and support systems to help staff navigate these challenges and ensure a positive patient experience.

What is the difference between Er Patient Registration Representative vs Emergency Room Medical Assistant?

AspectEr Patient Registration RepresentativeEmergency Room Medical Assistant
CredentialsHigh school diploma; some roles may require certification in patient registration or healthcare administrationHigh school diploma; certification in medical assisting often preferred
Work EnvironmentHospital front desk, patient registration areaEmergency room, assisting medical staff with patient care
Employer & IndustryHospitals, clinics, healthcare facilitiesHospitals, urgent care centers, emergency departments
Common Search/ComparisonPatient registration, front desk, hospital clerkER assistant, medical assistant in ER

While both roles are vital in emergency healthcare settings, the Er Patient Registration Representative primarily handles patient check-in, insurance verification, and administrative tasks. In contrast, the Emergency Room Medical Assistant supports clinical staff with patient care and medical procedures. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What are popular job titles related to Er Patient Registration Representative jobs in Raleigh, NC?

For Er Patient Registration Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Er Patient Registration Representative jobs in Raleigh, NC look for?

The top searched job categories for Er Patient Registration Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Er Patient Registration Representative jobs?

Cities near Raleigh, NC with the most Er Patient Registration Representative job openings:

Er Patient Registration Representative jobs near you
Infographic showing various Er Patient Registration Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $41,855 per year, or $20.1 per hour.

Patient Service Representative

RALEIGH MEDICAL GROUP PA

Raleigh, NC • On-site

$17.50 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Title: Patient Service Representative-Dermatology

Location: Raleigh, NC | Onsite

Department: Dermatology

Shift: Monday – Friday | Day Shift

Patient Service Representative
Raleigh, NC | In-Office

Be the first smile patients see and help create an exceptional healthcare experience.

Raleigh Medical Group is seeking a friendly, organized, and customer-focused Patient Service Representative (PSR) to join our team. As the first point of contact for patients and visitors, this role is essential in delivering outstanding customer service while supporting patient registration, scheduling, insurance verification, payment collection, and daily front office operations.

The Patient Service Representative plays a vital role in ensuring a positive patient experience through professional communication, attention to detail, and efficient workflow management.

Responsibilities

• Greet patients and visitors in a professional, courteous, and welcoming manner

• Verify and update patient demographic, insurance, and registration information to ensure accuracy and completeness

• Provide and review registration documents, consent forms, HIPAA documentation, and other required patient paperwork

• Scan and maintain insurance cards and patient documentation within the Electronic Health Record (EHR)

• Collect copays, deductibles, outstanding balances, and other patient payments at the time of service

• Verify insurance eligibility and communicate with appropriate departments regarding referrals, authorizations, and insurance concerns

• Answer incoming telephone calls, route inquiries appropriately, and provide excellent customer service

• Complete patient check-in and checkout processes while ensuring all required documentation is obtained

• Assist with referrals, administrative paperwork, and patient-related documentation as needed

• Provide support to the Medical Records department when requested

• Collaborate with clinical, billing, operational, and administrative teams to support coordinated patient care

• Assist with training and onboarding of new staff members as assigned

• Participate in departmental meetings, training programs, and organizational initiatives

• Cross-train in departmental functions and provide coverage as needed

• Provide early shift and late stay coverage as assigned

• Perform additional duties as assigned

Qualifications

Required:

• High School diploma or equivalent

• Basic computer proficiency and ability to learn practice management and Electronic Health Record (EHR) systems

• Strong customer service, communication, and interpersonal skills

• Professional telephone etiquette

• Ability to multitask and work effectively in a fast-paced environment

• Strong organizational skills and attention to detail

• Ability to maintain confidentiality and handle sensitive information appropriately

Preferred:

• Previous medical office, front desk, scheduling, customer service, or patient registration experience

• Experience utilizing Electronic Health Record (EHR) and practice management systems

• Knowledge of insurance verification, patient registration, and referral processes

• Basic understanding of medical terminology

Why Join Raleigh Medical Group?

• Meaningful work supporting patient-centered care

• Collaborative and team-oriented work environment

• Opportunity to grow within a respected multi-specialty medical practice

• Stable weekday schedule

• Professional development and cross-training opportunities

We Offer Our Valued Employees

• Group Health, Dental, and Vision coverage

• FSA and HSA options

• Generous Paid Time Off (PTO)

• 401(k) Retirement Plan with employer matching

• Company-paid Life, Short-Term & Long-Term Disability

• Competitive pay

EEO Statement:

Raleigh Medical Group, PA is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin, or any other characteristic protected under applicable federal, state, or local law.

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