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Epic Training Jobs in Raleigh, NC (NOW HIRING)

Senior Technical Designer in Animation

Cary, NC · On-site

$98K - $112K/yr

Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it ... training and creating documentation for the animation team What we're looking for * A strong ...

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Develop and maintain end-user documentation, training materials, and workflow resources * Provide ... Epic Willow Inpatient certification required * Bachelor's degree, Doctor of Pharmacy (PharmD), or ...

Act as a business and technical consultant for decision support, training, and problem resolution ... EPIC certification in area of responsibility (preferred) Department Description Serving the ...

By applying for this position, you agree that any calls from Epic Staffing Group and its subsidiaries may be monitored or recorded for training and quality assurance purposes Qualifications: * ARRT ...

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How much do epic training jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for epic training in Raleigh, NC is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $28.03 per hour, depending on experience, location, and employer.

What is an epic training?

An Epic Training job involves educating healthcare professionals on how to use the Epic electronic health record (EHR) system effectively. Trainers develop lesson plans, lead classroom or virtual sessions, and provide ongoing support to ensure users can navigate the system efficiently. They may also assist with system implementation, go-live support, and troubleshooting. Strong communication, technical skills, and Epic certification (for some roles) are often required.

How do you become an Epic Training certified trainer?

To become an Epic Training certified trainer, individuals typically complete Epic's official training programs and certification exams specific to their area of expertise, such as clinical or technical modules. Prior experience with Epic systems and a thorough understanding of healthcare workflows are often required before pursuing certification.

What are some common challenges faced by epic trainers in a hospital or healthcare setting?

Epic Trainers often face the challenge of addressing varying levels of technical proficiency among staff, which requires flexible teaching methods and patience. They must frequently adjust training materials to reflect software updates or hospital-specific workflows, staying up to date on both Epic functionalities and organizational changes. Collaboration with clinicians, IT teams, and department leaders is essential to ensure that training sessions are relevant and effective. These challenges make the role dynamic, highly collaborative, and integral to successful EHR implementation.

What are the key skills and qualifications needed to thrive in epic training, and why are they important?

To thrive in Epic Training, you need a solid understanding of healthcare workflows, strong technical aptitude, and experience with electronic health record (EHR) systems, ideally with Epic certification. Familiarity with Epic applications, instructional design tools, and learning management systems is highly valued. Exceptional communication, adaptability, and presentation skills help you engage diverse learners and adjust training methods as needed. These skills are crucial for effectively preparing healthcare staff to use Epic systems correctly, driving clinical efficiency and supporting organizational goals.

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Infographic showing various Epic Training job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,087 per year, or $24.6 per hour.

Sr Epic Resolute (Billing & Claims) Certified Analyst

UNC Health Careers

Morrisville, NC • Hybrid

$41.45 - $59.58/hr

Other

Re-posted 19 days ago


Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:

UNC Health is seeking an experienced Epic Resolute Certified Analyst to support our Community Connect program. This role supports external partner clinics using UNC Health's Epic platform, with a focus on professional billing (PB), claims management, and end-to-end revenue cycle workflows, with strong alignment to ambulatory operations.   

Location: Morrisville, NC (Hybrid: Remote & Onsite) 

Team: Community Connect | UNC Health ISD 

Responsibilities:

  • Design, build, and support Epic Resolute (Professional Billing & Claims) functionality 
  • Maintain billing rules, including charge routing, claim edits, payer setup, and workqueues 
  • Support charge capture, claim submission, payment posting, denials, and A/R workflows 
  • Troubleshoot billing and claims issues, including rejections, denials, and workflow gaps 
  • Partner with revenue cycle, coding, and operational teams to optimize workflows and reduce revenue leakage 
  • Support requirements gathering, testing, go-lives, and system enhancements 
  • Provide onsite clinic support, including workflow analysis and optimization 
  • Ensure data integrity, compliance, and reporting support for revenue cycle performance 

Preferred Qualifications: 

  • Epic Resolute Certification (Professional Billing) (active) 
  • 3+ years of Epic Resolute experience in a healthcare environment 
  • Strong knowledge of billing, claims processing, and revenue cycle operations 
  • Experience with claim edits, denials management, and A/R follow-up workflows 
  • Ability to travel to clinics for onsite support 
  • Experience with Community Connect or multi-site environments 
  • Experience with workqueues, claim scrubbing, and payer/plan build 
  • Understanding of ambulatory (PB) workflows and integrations with Cadence/Prelude 
  • Experience supporting go-lives, testing (UAT), and workflow optimization initiatives 
Other Information

Education Requirements:
Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements:
No licensure or certification required.
Professional Experience Requirements:
If a Bachelor's degree: Four (4) years of experience with IT systems and/or related operational experience.
If an Associate's degree: Six (6) years of IT systems and/or related operational experience.
If a High School diploma or GED: Eight (8) years of IT systems and/or related operational experience.

Knowledge/Skills/and Abilities Requirements:

  • Epic Resolute Certification (Professional Billing) (active) 
  • 3+ years of Epic Resolute experience in a healthcare environment 
  • Strong knowledge of billing, claims processing, and revenue cycle operations
  • Experience with claim edits, denials management, and A/R follow-up workflows 
  • Ability to travel to clinics for onsite support 
  • Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: ISD Ambulatory Services

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $41.45 - $59.58 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes


This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.


Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Employment Type: