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Epic Trainer Jobs in Delaware (NOW HIRING)

Insight Global

Epic HB Analyst

Wilmington, DE · On-site

$50 - $80/hr

Title: EPIC HB Analyst Schedule: Monday-Friday, standard business hours with onsite support during go-live and command center activities Must-Haves * Epic HB (Hospital Billing) Certification

Insight Global

Epic HB Claims Analyst

Wilmington, DE · On-site

$50 - $80/hr

Training and post-go-live stabilization experience Insight Global is seeking an Epic HB Claims Analyst for a healthcare organization preparing for an Epic go-live this fall. This consultant will ...

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How much do epic trainer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for epic trainer in Delaware is $25.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $28.89 per hour, depending on experience, location, and employer.

What does an Epic Trainer do?

An Epic Trainer is responsible for educating healthcare staff on how to use Epic electronic health record systems effectively. They develop training materials, conduct sessions, and provide ongoing support to ensure proper system utilization and compliance. Strong communication skills and knowledge of Epic software are essential for this role.

What is an Epic Trainer?

The job description of an Epic trainer (or Epic certified consultant) includes working with other Epic team members at a healthcare facility to train hospital employees in the Epic healthcare record system. In this career, your duties are to develop and maintain curriculum and training materials throughout implementation, computer system upgrades, and optimization. You assist users in developing best practices and optimization goals and ensure the system is providing the improved and desired level of patient care. Ongoing support and system maintenance is expected, as well as a deep and maintained understanding of system workflows.

What is the difference between Epic Trainer vs Epic Analyst?

AspectEpic TrainerEpic Analyst
CertificationsEpic Certification in TrainingEpic Certification in Analysis
Work EnvironmentConducts training sessions, workshops, and user educationAnalyzes workflows, configures Epic modules, supports system optimization
Employer & Industry UsageHealthcare providers, hospitals, health systemsHealthcare IT departments, hospitals, health systems
Common Search & ComparisonYesYes

The main difference between an Epic Trainer and an Epic Analyst lies in their focus areas. Epic Trainers primarily conduct user training and education to ensure effective system adoption, while Epic Analysts analyze workflows and configure the Epic system to meet organizational needs. Both roles require Epic certifications and are vital in healthcare IT environments, but they serve distinct functions within the Epic ecosystem.

How do I become an Epic trainer?

To become an Epic trainer, candidates typically need relevant healthcare experience, proficiency with Epic software, and often hold a certification such as Epic Certification in a specific module. Prior experience in clinical or IT roles and strong communication skills are also important, as trainers deliver instruction and support to end-users during implementation and ongoing training processes.

What are some common challenges faced by Epic Trainers when onboarding new clinical staff, and how can they be addressed?

Epic Trainers often encounter challenges such as varying levels of technical proficiency among clinical staff and resistance to adopting new workflows. To address these, trainers tailor their instructional approach to accommodate different learning styles and provide hands-on practice sessions. Building strong communication channels and offering ongoing support after initial training helps ensure users feel confident and comfortable with the Epic system, ultimately leading to smoother adoption and improved patient care.

What qualities make a good Epic Trainer?

To thrive as an Epic Trainer, you need a solid understanding of healthcare workflows, adult learning principles, and Epic system modules, usually supported by an Epic certification. Familiarity with the Epic training environment, e-learning authoring tools, and Learning Management Systems (LMS) is typically required. Excellent communication, patience, and adaptability are crucial soft skills for engaging diverse learners and addressing varying user needs. These skills ensure effective knowledge transfer, user adoption, and accurate use of the Epic system in healthcare organizations.
More about Epic Trainer jobs
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Epic Trainer jobs near you
Infographic showing various Epic Trainer job openings in Delaware as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $52,600 per year, or $25.3 per hour.

Epic HB Analyst

Insight Global

Wilmington, DE • On-site

$50 - $80/hr

Contractor

Medical, Dental, Vision

Posted 5 days ago

Job description


Title: EPIC HB Analyst


Schedule: Monday-Friday, standard business hours with onsite support during go-live and command center activities

Must-Haves

  • Epic HB (Hospital Billing) Certification
  • Experience supporting 2 or more Epic implementations/go lives
  • Epic build and configuration experience
  • Ability to jump into a project with minimal direction
  • Bachelor's Degree
  • Willingness to be onsite in Delaware during critical implementation and go-live activities

Plusses

  • Epic HB Claims Certification
  • Coding knowledge or certifications
  • Professional Billing (PB) or MyChart experience
  • HIM background
  • Call center or reimbursement workflow knowledge
  • Former EPIC employee or direct EPIC consultant experience
  • Large health system implementation experience

 

Job Description

Insight Global is seeking an Epic HB Analyst for a large healthcare organization preparing for an Epic go-live in approximately 60 days. This consultant will join a team that is actively working through implementation, testing, and go-live readiness activities and needs an experienced resource who can immediately contribute with minimal ramp-up time.The ideal candidate is a true hands-on Epic Hospital Billing consultant with multiple Epic implementations and go-live experiences. This individual will support Hospital Billing build activities, third-party billing integrations, extract and file management, General Ledger workflows, MRT and PRCT testing, and go-live stabilization efforts. The team is looking for someone who can confidently jump into a fast-paced environment, identify gaps, provide guidance, and help drive the organization through a successful Epic deployment. This role will be heavily involved in testing, command center support, knowledge transfer, and post-go-live optimization efforts. Candidates who have successfully supported large healthcare implementations, understand end-to-end hospital billing workflows, and can serve as a trusted Epic subject matter expert will be highly successful in this opportunity.

Day-to-Day

  • Step into an active Epic implementation approximately 60 days ahead of go-live to provide immediate Hospital Billing support
  • Serve as a hands-on Epic HB resource helping fill critical gaps for the implementation team
  • Build, maintain, and troubleshoot third-party billing extracts, interfaces, and file transmissions
  • Collaborate with external vendors and third-party partners supporting workers' compensation, appeals, international billing, and bad debt collection workflows
  • Support General Ledger (GL) build, validation, and testing activities
  • Participate in MRT (Mock Record Testing) and PRCT (Parallel Record Testing) to ensure end-to-end door-to-bill workflow readiness
  • Analyze and resolve Hospital Billing workflow issues identified during testing and go-live preparations
  • Work directly with Epic and internal operational teams to ensure billing workflows are configured appropriately and functioning as designed
  • Support command center operations during go-live and provide issue resolution for billing-related escalations
  • Train and mentor internal team members to ensure long-term ownership of Epic HB workflows
  • Assist with post-go-live stabilization efforts and identify optimization opportunities across revenue cycle and billing operations
  • Provide guidance and best practices based on prior Epic implementation and go-live experience