Epic Systems Analyst Jobs in Michigan (NOW HIRING)

Troy, MI
Healthcare Organizations
Contract
Shift Hours 8am-5pm
Duration: 32 Weeks • Role Type: Contract to Hire • Work Location: Remote with a chance to be onsite for a few days around the Go-Live date
• Degree: Bachelors • Certification: Epic Tapestry Management Utilization Management and minimally someone who has Tapestry Foundations certification • Minimum Exp: 3 years of recent experience in Healthcare
• Experience with: • EPIC Tapestry Utilization Management and/or Case Management • EPIC Tapestry Appeals and Grievances • EPIC Tapestry Membership/Eligibility and Enrollment Administration • EPIC Tapestry Provider Management and/or Provider/Vendor Contracts • EPIC Tapestry Core • EPIC Business Intelligence Developer (BID) - ideally on the payer side, but if they have any of the following, its great: • o Common Spec/DINE experience • o Create, maintain, optimize SQL queries in EPIC Clarity • o EPIC Cogito experience • o EPIC Caboodle Data Model experience • o Reporting Workbench Report and Extract development • Other experience that could be helpful: • - Experience with Medicare line of business/regulations • - EPIC Provider/Payer 'shared instance' experience (working for an integrated health plan) • - SQL and/or PL/SQL experience • VP: Seeking "Hands-on Epic Tapestry configuration experience (direct "hands-on keyboard" work) • Primary focus on Utilization Management, or alternatively experience in: Enrollment, Provider setup or Other Tapestry application areas • • Experience building and configuring solutions, including: • • Enhancing system functionality • • Implementing new workflows • • Automating business rules • This role is: • • Configuration-focused role, not operational/support work: • • Not limited to managing error work queues • • Should actively design and configure system changes rather than just use the system
Duties • Lead the configuration effort of new interfaces and enhancements to existing interfaces for Epic applications and their corresponding ancillary systems • Troubleshoot technical problems and conducts analyses for efficient program/application solutions (in both Cloverleaf and Epic Bridges) which support client business processes, functional and technical requirements • Assists with activities to monitor and maintain a complex interface environment for efficient program/application operations (including functional and technical system balancing efforts) • Consultant for integration solutions and architecture • Coordinate solutions and planning with other IT teams • Collaborate with Application Analysts, IT and Operational areas to identify and resolve workflow impacts • Direct and plan relevant workflow/dataflow sessions and manage resulting requirements changes with senior business sponsors • Perform occasional training of end users for Bridges end user tools • Collaborate with work teams, departments, system leadership, clinicians, staff, other IT groups, and technology vendors to define needs and facilitate solutions • Provides input to estimate work effort and resource requirements for SOWs • Manages medium-to-complex Epic and circle of support integration issues and critical support/enhancements issues in the HELIOS (Epic) systems • Performs maintenance (routine requests), incidents resolution, testing activities and assists teammates • Works closely with Ancillary Departments, HELIOS Application Analysts, Operations, Epic, other technology vendors, and other IT groups to triage, diagnosis and resolve all interface production support issues to the satisfaction of our customers • May supervise the activities and efforts of 1-2 other Interface Analysts, providing leadership, mentoring and coaching on interface activities
Skills • • 7 years of applicable work experience required (in addition to the degree substitution experience if applicable); 5 years applicable experience in a Healthcare setting preferred (in addition to the degree substitution experience if applicable) • Preferred technical experience includes strong knowledge of state-of-the-art software engineering approaches in design, build, test, debugging problems, and ability to articulate examples of workflows and processes associated with that experience • Expertise with healthcare industry standard messaging formats (e.g., HL7, XML, ANSI x12) • Experience/exposure to the System Development Life Cycle (SDLC) • Current Certification on Epic Bridges (May hire into position without certification, but must attain certification within the first 6 months of hire to continue employment) • Certification on Cloverleaf interface engine (version 20.1 or higher) (May hire into position without certification, but must attain certification within the first 6 months of hire to continue employment) • Experience on at least two (2) major system implementations • Excellent communication and interpersonal skills • Demonstrated working knowledge of medical terminology • Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the Customer Service Policy and summarized below: • Communication • Ownership • Understanding • Motivation • Sensitivity • Excellence • Teamwork • Respect • Must practice the customer skills as provided through on-going training and in-services • Must possess the following personal qualities: • Be self-directed • Be flexible and committed to the team concept • Demonstrate teamwork, initiative and willingness to learn • Be open to new learning experiences • Accepts and respects diversity without judgment • Demonstrates customer service values
Education • Bachelor's degree in Information Systems related area required or 5 years of additional full-time experience (in addition to years of experience below) of related application maintenance/development of system integration in a healthcare environment (in lieu of the degree requirement)
Why work with us? We are a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work with us you'll have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! We are an EOE, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. https://www.optechus.com/eeo_self_identification/