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Remote Willow Project Jobs in Michigan (NOW HIRING)

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Remote Willow Project information

What are some common challenges remote team members face when working on large-scale projects like Willow, and how can they be addressed?

Remote team members working on large-scale projects such as Willow often face challenges related to communication, time zone differences, and maintaining team cohesion. To address these, it's important to utilize collaborative tools for project management and regular video meetings to ensure everyone stays aligned. Establishing clear expectations, setting regular check-ins, and fostering an inclusive culture help build trust and keep the project on track. Proactive communication and flexibility are key to overcoming these remote work challenges.

What is the Remote Willow Project?

The Remote Willow Project refers to the Willow oil drilling project, which is a large-scale oil development initiative located in Alaska’s North Slope. Managed by ConocoPhillips, the project aims to extract oil from remote tundra areas using advanced drilling technologies. While it promises economic benefits and job creation, it has also raised environmental concerns due to its potential impact on local wildlife and climate change. The project is often discussed in the context of balancing energy needs with environmental protection. Remote work related to the Willow Project typically involves roles in engineering, environmental analysis, or project management that can be performed off-site.

What is the difference between Remote Willow Project vs Remote Data Analyst?

AspectRemote Willow ProjectRemote Data Analyst
Required CredentialsProject management certifications, technical skills in data handlingDegree in Data Science, Statistics, or related field; proficiency in analytics tools
Work EnvironmentPrimarily project-based, collaborative teams, remote settingsData analysis tasks, reporting, remote or hybrid options
Employer & Industry UsageEnergy, environmental projects, consulting firmsFinance, marketing, healthcare, tech companies
Common Search & Comparison IntentUnderstanding project roles vs data analysis rolesClarifying job scope and skills required

The Remote Willow Project typically involves managing environmental or energy-related initiatives, requiring project management skills and technical knowledge. In contrast, a Remote Data Analyst focuses on analyzing data to inform business decisions, often requiring expertise in analytics tools and statistical methods. While both roles are remote and may involve collaboration, their core responsibilities and industry applications differ significantly.

What are the key skills and qualifications needed to thrive as a Willow (Epic) Analyst, and why are they important?

To thrive as a Willow (Epic) Analyst, you need a solid background in pharmacy operations, clinical informatics, and workflow analysis, typically supported by a relevant healthcare or IT degree and Epic Willow certification. Familiarity with Epic EHR systems, medication management software, and data integration tools is essential. Strong problem-solving abilities, attention to detail, and effective communication skills help analysts collaborate with clinicians and technical teams. These skills are crucial for optimizing medication processes, ensuring patient safety, and supporting efficient healthcare delivery.
What are popular job titles related to Remote Willow Project jobs in Michigan? For Remote Willow Project jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Willow Project jobs in Michigan look for? The top searched job categories for Remote Willow Project jobs in Michigan are:
What cities in Michigan are hiring for Remote Willow Project jobs? Cities in Michigan with the most Remote Willow Project job openings:
Remote Willow Project jobs near you
Patient Support Supervisor - Certified Pharmacy Technician, Prior Authorizations

Patient Support Supervisor - Certified Pharmacy Technician, Prior Authorizations

Shields Health Solutions

Detroit, MI • Remote

$17.75 - $21.75/hr

Full-time

PTO

Posted 3 days ago

Shields Health Solutions rating

8.3

Company rating: 8.3 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

11th of 109 rated pharmacies

Job description

🌟 Patient Support Supervisor (Specialty Pharmacy)

📍 Location: Remote – supporting Northeast (EST Zone)

🚀 About the Role

Shields Health Solutions is seeking a Patient Support Supervisor to lead a high-performing team within our Patient Support Center. This is an ideal opportunity for a motivated, service-oriented leader with a background in pharmacy or healthcare operations who thrives in a fast-paced, growth-focused environment.

The ideal candidate is a results-driven self-starter who is passionate about patient care, team development, and operational excellence, with proven experience managing front-line employees and driving performance.

💼 Position Summary

The Patient Support Supervisor is a key leadership role responsible for overseeing daily operations of a Patient Support team and ensuring patients receive medications efficiently, accurately, and on time.

This role partners closely with internal teams and hospital stakeholders to:

  • Meet service level agreements (SLAs)
  • Ensure adoption of best practices
  • Drive team performance, engagement, and development

🔑 Key Responsibilities

👥 Team Leadership & Operations

  • Lead, coach, and manage a team of Patient Support Associates to ensure medication adherence, prior authorization completion, and financial assistance support
  • Provide ongoing performance management, training, and mentorship
  • Manage staffing, scheduling, PTO, and time reporting (ADP)
  • Step in to support workload during peak or short-staffed periods

🏥 Patient & Partner Coordination

  • Ensure patients receive medications on time and without barriers
  • Partner with hospital/clinic stakeholders through regular meetings and collaboration calls
  • Maintain strong working relationships with pharmacy and clinical teams

📊 Workflow & Performance Management

  • Monitor and ensure achievement of service level metrics and quality standards
  • Conduct audits, oversee system workflows, and manage responsiveness to incoming requests
  • Establish and optimize workflows between Patient Support, liaison teams, and clinical integration teams

🔄 Process Improvement & Support

  • Identify and implement operational improvements and best practices
  • Support data, analytics, contracting, and special projects
  • Provide troubleshooting, guidance, and issue resolution for team members and partners

⚙️ Administrative & Coordination

  • Assist with hiring, onboarding, training coordination, and system access setup
  • Maintain confidentiality of sensitive patient and business data

✅ Qualifications

📜 Licensure & Experience

  • Active Pharmacy Technician license/registration (state-specific)
  • National certification (CPhT) required
  • 3+ years pharmacy technician experience (specialty pharmacy preferred)
  • Prior leadership experience (formal or informal) strongly preferred

🎓 Education

  • High School Diploma or GED (required)
  • Bachelor's degree (preferred or in progress)
  • Leadership/management training (preferred)

💡 Skills & Competencies

  • Strong leadership, communication, and team development skills
  • Ability to influence, collaborate, and drive results across teams
  • Solid operational and analytical skills; ability to identify trends and improve performance
  • Proficiency in Microsoft Excel and Word (data analysis, reporting)
  • Experience with pharmacy/EMR systems (Willow, QS1, RX30 preferred)
  • Highly organized, detail-oriented, and patient-focused
  • Ability to manage multiple priorities and maintain confidentiality

🌍 Additional Requirements

  • Ability to lead both remote and on-site teams
  • Willingness to travel up to 20% (if outside core locations)

🎯 Why Join Shields?
  • 🌱 Fast-growing leader in specialty pharmacy
  • ❤️ Mission-driven, patient-first culture
  • 📈 Strong career growth and leadership development opportunities
  • 🤝 Collaborative and supportive environment

🔍 SEO Keywords

Patient Support Supervisor, Pharmacy Supervisor, Specialty Pharmacy, Pharmacy Technician Supervisor, Healthcare Operations, Patient Access, Prior Authorization, Medication Adherence, Care Coordination, Patient Support Center, Pharmacy Team Lead

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.

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