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Epic Mychart Jobs (NOW HIRING)

MyChart Digital Solutions Analyst

Alexandria, VA · On-site +1

$105K - $124K/yr

Gains knowledge of the Epic EMR software, as well as medical center operations and workflow, and ... MyChart Digital Solutions Analyst is responsible for establishing credibility at all levels of ...

MyChart Digital Solutions Analyst

Alexandria, VA · On-site

$105K - $124K/yr

Gains knowledge of the Epic EMR software, as well as medical center operations and workflow, and ... MyChart Digital Solutions Analyst is responsible for establishing credibility at all levels of ...

Experience with Healthy Planet (or similar Epic modules such as MyChart) would be highly helpful, but not required. Professional Experience Requirements: * If a Bachelor's degree: Four (4) years of ...

Collaborate with other Epic teams (Cadence, Resolute, MyChart, etc.) to support integration and cross-module workflows. * Provide go-live and post-go-live support, including training and end-user ...

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How much do epic mychart jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for epic mychart in the United States is $56.31, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $75.00 per hour, depending on experience, location, and employer.

What is an Epic MyChart job?

An Epic MyChart job typically involves managing, configuring, and supporting the MyChart patient portal, which is part of the Epic electronic health record (EHR) system. Professionals in this role help enhance patient engagement by ensuring smooth access to personal health information, appointment scheduling, and secure messaging between patients and providers. They may work on system updates, troubleshoot technical issues, and train end-users. Many roles require Epic MyChart certification and experience in healthcare IT.

What are some common challenges faced by Epic MyChart Analysts, and how can they overcome them?

Epic MyChart Analysts often encounter challenges such as managing complex patient portal configurations, coordinating between clinical staff and IT, and ensuring new features meet both regulatory requirements and user needs. Staying up-to-date with Epic software updates and maintaining clear communication with a variety of stakeholders are essential strategies to overcome these obstacles. Analysts must also be proactive in troubleshooting technical issues and adept at training end users. Successful analysts continually seek professional development and collaboration opportunities to stay ahead in this fast-evolving healthcare IT field.

What are the key skills and qualifications needed to thrive in the Epic Mychart position, and why are they important?

To thrive as an Epic MyChart Analyst, you need a solid understanding of healthcare workflows, experience with the Epic MyChart application, and typically a degree in information technology, healthcare administration, or a related field. Familiarity with the Epic Hyperspace interface, Epic MyChart certification, and experience with EMR system configuration are highly valued. Strong problem-solving abilities, communication skills, and the capacity to work cross-functionally help analysts excel in this position. These qualifications are crucial for ensuring smooth patient portal operations, effective user support, and successful integration of patient-facing digital tools within healthcare organizations.

More about Epic Mychart jobs
What cities are hiring for Epic Mychart jobs? Cities with the most Epic Mychart job openings:
What are the most commonly searched types of Epic Mychart jobs? The most popular types of Epic Mychart jobs are:
What states have the most Epic Mychart jobs? States with the most job openings for Epic Mychart jobs include:
Infographic showing various Epic Mychart job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, 13% Part Time, 2% Temporary, and 2% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $117,135 per year, or $56.3 per hour.
Patient Service Rep | PSRs | Days | Full-Time

Patient Service Rep | PSRs | Days | Full-Time

UF Health

Jacksonville, FL

$16.25 - $20.50/hr

Other

Posted 26 days ago


Job description

Overview
Responsible for providing timely responses for the Single Billing Office (SBO) Customer Service Department; which
includes but is not limited to written and verbal billing account inquiries, researching and resolving disputes, managing the Financial Hardship program, comply with Risk Management requests, resolve patient Bankruptcy and Probate accounts.
Responsible for coordination with vendor to comply with subpoenas and attorney requests for billing records .. Assist in
answering Customer Service ACD calls and responding to Epic MyChart billing inquires as needed.
Responsibilities
Demonstrate the ability to prioritize daily responsibilities to
comply with follow-up timeframes.
Research and respond to written physician and hospital
account inquires and requests via the EPIC MyChart portal.
Assist with answering inbound calls from patients, attorneys,
insurance companies, clinic staff, and outside medical
facilities as needed, abiding by the established answer rate
standards when needed
Meet the established goal standards for activities performed
on accounts.
Meet established attendance requirements as outlined by the
company attendance policy and department requirements.
Comply with Risk Management requests and adjustments.
Review deceased patient accounts to verify balances and
make the necessary adjustments. Coordinate with the
probate recovery vendor as needed.
Respond to Attorney request and Subpoenas timely
according to HIPAA guidelines and company policy.
Coordinate with billing record vendor to comply with the
request.
Review bankruptcy related account balances and make the
necessary timely adjustments.
Process Financial Hardship applications to an approved,
denied or incomplete status and apply the necessary
adjustments. This include reviewing income documents and
credit bureau information
Facilitate patient billing inquires, disputes, and request to a
resolution. Communicate key issues to other department
management personnel as needed. Send timely follow-up
communication to ensure the necessary actions are
completed
Review and interpret electronic remits and EOB's to verify the
account balances are correct. This includes making
appropriate insurance adjustment corrections and
researching denial reasons.
Review and interpret visit and procedure chart notes to
address billing disputes and inquiries regarding ICD-10 and CPT Coding data elements to facilitate collections
Qualifications
Up to 2 years Physician and/or hospital medical billing, including follow-up Preferred
Up to 2 years Customer service Preferred
Up to 1 year Microsoft Office (Outlook, Word, Excel) Preferred
Up to 1 year Written Communication Preferred
Up to 1 year Epic Medical Billing software preferred
Education
High School Diploma or GED equivalent - required
Additional Duties Additional duties as assigned may vary.
UFJPI IS AN EQUAL OPPORTUNITY EMPLOYER AND DRUG FREE WORKPLACE