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Epic Help Desk Remote Jobs in Texas (NOW HIRING)

Medix

Remote Call Center Representative

Pearland, TX · On-site +1

$15 - $16.80/hr

Utilize Epic EMR to complete appointment scheduling and documentation * Follow established ... Dedicated desk/workstation setup * Ability to complete required IT and equipment questionnaires ...

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Epic Help Desk Remote information

What is an Epic Help Desk Remote?

An Epic Help Desk Remote job involves providing technical support and troubleshooting assistance for the Epic electronic health record (EHR) system from a remote location. Professionals in this role assist healthcare staff, such as doctors and nurses, with issues related to Epic software functionality, access, and usability. They communicate with users by phone, email, or chat to resolve problems, guide users through processes, and escalate complex issues to specialized teams if necessary. This position typically requires knowledge of Epic systems, strong communication skills, and the ability to work independently from home.

What skills and qualifications are needed to thrive as an Epic Help Desk Remote?

To excel as an Epic Help Desk Remote specialist, you need a strong understanding of Epic software applications, troubleshooting skills, and experience in healthcare IT, typically supported by relevant certifications or healthcare backgrounds. Familiarity with Epic modules, ticketing systems (like ServiceNow), and remote support tools is crucial. Excellent communication, patience, and problem-solving abilities help in efficiently resolving user issues and ensuring customer satisfaction. These competencies enable prompt and accurate support, minimizing system downtime and enhancing end-user productivity in healthcare environments.

What are common challenges faced by Epic Help Desk Remote staff, and how can they be addressed?

Epic Help Desk Remote team members often encounter challenges such as troubleshooting complex software issues without direct access to users' workstations and managing a high volume of support tickets. Clear communication and strong problem-solving skills are essential for gathering accurate information from end users remotely. To overcome these challenges, it is helpful to use structured workflows, maintain detailed documentation, and collaborate closely with other IT and clinical support teams. Ongoing training on Epic updates and effective time management can further enhance performance and job satisfaction.

What is the difference between Epic Help Desk Remote vs Epic Support Specialist?

AspectEpic Help Desk RemoteEpic Support Specialist
CredentialsIT certifications, Epic certificationsEpic certifications, healthcare IT experience
Work EnvironmentRemote, help desk supportOn-site or remote, healthcare IT support
Industry UsageHealthcare, IT supportHealthcare, Epic software support
Job FocusTechnical troubleshooting, user assistanceEpic system support, issue resolution

Epic Help Desk Remote roles primarily focus on providing remote technical support and troubleshooting for Epic software users, often requiring IT and Epic certifications. Epic Support Specialists may work on-site or remotely, focusing on supporting Epic systems within healthcare environments. Both roles require Epic certifications and serve the healthcare industry, but the Help Desk role emphasizes remote user assistance, while Support Specialists may handle more in-depth system issues.

What are the most commonly searched types of Epic Help Desk jobs in Texas?

The most popular types of Epic Help Desk jobs in Texas are:

What are popular job titles related to Epic Help Desk Remote jobs in Texas?

For Epic Help Desk Remote jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Epic Help Desk Remote jobs in Texas look for?

The top searched job categories for Epic Help Desk Remote jobs in Texas are:

What cities in Texas are hiring for Epic Help Desk Remote jobs?

Cities in Texas with the most Epic Help Desk Remote job openings:

Epic Help Desk Remote jobs near you
Infographic showing various Epic Help Desk Remote job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Remote Radiologist Opportunity | Earn Up to $65+/wRVU

The Provider Finder

Houston, TX • Remote

$65/hr

Other

Posted 16 days ago

Job description

A well-established healthcare organization that provides 24/7/365 diagnostic imaging services to hospitals and healthcare facilities across multiple states.

This is an excellent opportunity for board-certified radiologists seeking the flexibility of remote practice, whether you're looking to supplement your current workload or transition into a full-time teleradiology career.

Radiologists interested in daytime coverage are also encouraged to apply.

Position Details

Position: Teleradiologist

Employment Type: Full-Time or Part-Time

Contract: 1099 Independent Contractor

Location: 100% Remote (Work from Anywhere)

Scheduling: Flexible shifts with a strong need for evening, overnight, weekend, and early morning coverage.

Why Join This Opportunity?

  • 100% remote work from anywhere in the U.S.

  • Full-time and part-time opportunities available

  • Flexible scheduling with shifts starting as short as 4 hours

  • Minimum part-time commitment of only 12–16 hours per week

  • Convenient "Hop-On / Hop-Off" scheduling

  • Daytime, evening, overnight, weekend, and early morning shifts available

  • Workstation and diagnostic equipment provided

  • Advanced PACS with integrated voice dictation

  • Dedicated credentialing and state licensing support

  • 24/7 IT and Help Desk assistance

  • CME tracking and Maintenance of Certification (MOC) support

High-Priority Coverage

Additional incentives are available for physicians able to provide coverage during high-demand hours, including:

  • Weekend shifts

  • Evening shifts

  • Overnight shifts

  • Early morning shifts

Preferred Coverage Window: 3:00 PM – 8:00 AM EST

Compensation

  • $350–$900+ per hour (based on shift and study volume)

  • $2,800–$7,200+ per 8-hour shift

  • $40–$65+ per wRVU (Per-Click Model)

  • 10–50% premium pay for nights, weekends, holidays, and other high-demand coverage

Clinical Scope

Interpretation of:

  • CT

  • MRI

  • X-Ray

  • Ultrasound

  • Neuro Imaging

  • Body Imaging

  • Musculoskeletal (MSK)

  • Pediatric Imaging

  • Emergency Department (ED) Studies

  • STAT and Routine Diagnostic Examinations

Technology & Support

You'll have access to a fully supported remote reading environment, including:

  • Diagnostic workstation and equipment

  • Advanced PACS with integrated voice dictation

  • Credentialing and licensing assistance

  • 24/7 technical support

  • CME tracking and MOC support

Manish Parashar
Recruiter
The Provider Finder

843-984-0745

www.theproviderfinder.com

manish@theproviderfinder.com

Apply