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Epic Help Desk Remote Jobs in Oregon (NOW HIRING)

Senior Offensive Security Engineer

OR ยท On-site +1

$170K/yr

Our private label offerings help drive revenue and increase engagement for our customers while ... 000 desk setup subsidy to set-up your unique remote office * $100/month to subsidize wifi/cell ...

Claims Examiner

OR ยท Remote

This is a predominantly Flood QA review position with desk adjusting possibilities. In this ... Our experienced team and strong work ethic have helped build lasting relationships throughout the ...

AI Technology Lead

OR ยท On-site +1

$202K - $225K/yr

... helping teams move from opportunity framing to practical implementation paths. The position ... Remote This role requires the individual to be based in Flexible across U.S. time zonestime zone.

Our private label offerings help drive revenue and increase engagement for our customers while ... 000 desk setup subsidy to set-up your unique remote office * $100/month to subsidize wifi/cell ...

Senior Product Manager

OR ยท On-site +1

$80 - $100/hr

Our white label offerings help drive revenue and increase engagement for our customers while ... 000 desk setup subsidy to set-up your unique remote office * $100/month to subsidize wifi/cell ...

Account Executive

OR ยท On-site +1

Our private label offerings help drive revenue and increase engagement for our customers while ... 000 desk setup subsidy to set-up your unique remote office * $100/month to subsidize wifi/cell ...

Help implement best practices and ensure alignment with overall business objectives. * Support the ... Work across multiple time zones in a hybrid or remote work environment. * Long periods of time ...

Aviation Senior Project Manager

Lincoln City, OR ยท On-site +1

$140K - $180K/yr

We offer relocation assistance and a signing bonus to help make your transition seamless. For ... Prolonged periods sitting at a desk and working on a computer * Ability to navigate various ...

Showing results 41-60

Epic Help Desk Remote information

Does Epic Help Desk Remote work at home?

Epic Help Desk Remote positions are typically designed to be remote, allowing employees to work from home. These roles often require familiarity with help desk software, remote communication tools, and a reliable internet connection. However, specific job requirements may vary by employer and position.

What skills and qualifications are needed to thrive as an Epic Help Desk Remote?

To excel as an Epic Help Desk Remote specialist, you need a strong understanding of Epic software applications, troubleshooting skills, and experience in healthcare IT, typically supported by relevant certifications or healthcare backgrounds. Familiarity with Epic modules, ticketing systems (like ServiceNow), and remote support tools is crucial. Excellent communication, patience, and problem-solving abilities help in efficiently resolving user issues and ensuring customer satisfaction. These competencies enable prompt and accurate support, minimizing system downtime and enhancing end-user productivity in healthcare environments.

What are common challenges faced by Epic Help Desk Remote staff, and how can they be addressed?

Epic Help Desk Remote team members often encounter challenges such as troubleshooting complex software issues without direct access to users' workstations and managing a high volume of support tickets. Clear communication and strong problem-solving skills are essential for gathering accurate information from end users remotely. To overcome these challenges, it is helpful to use structured workflows, maintain detailed documentation, and collaborate closely with other IT and clinical support teams. Ongoing training on Epic updates and effective time management can further enhance performance and job satisfaction.

What is the difference between Epic Help Desk Remote vs Epic Support Specialist?

AspectEpic Help Desk RemoteEpic Support Specialist
CredentialsIT certifications, Epic certificationsEpic certifications, healthcare IT experience
Work EnvironmentRemote, help desk supportOn-site or remote, healthcare IT support
Industry UsageHealthcare, IT supportHealthcare, Epic software support
Job FocusTechnical troubleshooting, user assistanceEpic system support, issue resolution

Epic Help Desk Remote roles primarily focus on providing remote technical support and troubleshooting for Epic software users, often requiring IT and Epic certifications. Epic Support Specialists may work on-site or remotely, focusing on supporting Epic systems within healthcare environments. Both roles require Epic certifications and serve the healthcare industry, but the Help Desk role emphasizes remote user assistance, while Support Specialists may handle more in-depth system issues.

What is an Epic Help Desk Remote?

An Epic Help Desk Remote job involves providing technical support and troubleshooting assistance for the Epic electronic health record (EHR) system from a remote location. Professionals in this role assist healthcare staff, such as doctors and nurses, with issues related to Epic software functionality, access, and usability. They communicate with users by phone, email, or chat to resolve problems, guide users through processes, and escalate complex issues to specialized teams if necessary. This position typically requires knowledge of Epic systems, strong communication skills, and the ability to work independently from home.

What are the most commonly searched types of Epic Help Desk jobs in Oregon?

The most popular types of Epic Help Desk jobs in Oregon are:

What are popular job titles related to Epic Help Desk Remote jobs in Oregon?

For Epic Help Desk Remote jobs in Oregon, the most frequently searched job titles are:

What cities in Oregon are hiring for Epic Help Desk Remote jobs?

Cities in Oregon with the most Epic Help Desk Remote job openings:

Infographic showing various Epic Help Desk Remote job openings in Oregon as of August 2026, with employment types broken down into 65% Full Time, 17% Temporary, and 18% Contract. Highlights an 100% Remote job distribution.

Senior Offensive Security Engineer

Array

OR โ€ข On-site, Remote

$170K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API.ย  Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.

As a remote-first company, we're focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.

We're looking for an Offensive Security Engineer to think like an attacker and validate the security of Array's products through real-world exploitation. You're a paid hacker; you'll operate with full access to our applications, source code, and infrastructure to identify vulnerabilities that create meaningful business risk-not theoretical findings. AI should be one of your primary tools, enabling you to analyze large codebases, accelerate hypothesis generation, and increase testing coverage while relying on your own judgment to validate results.

You Have:

  • 5+ years of offensive security, application security, penetration testing, or red team experience with a track record of finding real application vulnerabilities.
  • Deep expertise in modern web applications, APIs, authentication, authorization, distributed systems, and the OWASP Top 10.
  • Experience developing proof-of-concept exploits that demonstrate real business impact, not just theoretical risk.
  • Proficiency using AI to accelerate vulnerability discovery, exploit development, code analysis, and security research while validating AI-generated output.
  • Strong communication skills with the ability to explain complex vulnerabilities, attack paths, and remediation guidance to engineering teams.
  • A belief that AI is reshaping work, you instinctively use it to accelerate everything you do.

You Will:

  • Identify, validate, and demonstrate realistic attack paths against Array's products, infrastructure, and internal systems with a focus on business impact.
  • Analyze large, multi-language codebases using AI and manual techniques to uncover vulnerabilities, generate exploit hypotheses, and perform variant analysis.
  • Build safe proof-of-concept exploits that demonstrate unauthorized access, privilege escalation, data exposure, business logic flaws, or other meaningful security risks.
  • Partner with engineering to validate remediations, confirm exploit paths are fully eliminated, and identify similar patterns elsewhere in the environment.
  • Document findings with clear evidence, technical root cause, business impact, and practical remediation guidance while continuously improving Array's offensive security capabilities.
  • Maintain a habit of using AI tools to think, build, and ship faster-it's your default, not an afterthought.

Success Looks Like:

  • Demonstrated exploit paths to sensitive data, unauthorized access, or privilege escalation.
  • Security gaps identified that were not detected by existing tools or processes.
  • High-confidence validation that engineering fixes eliminate vulnerabilities and related attack paths.
  • Meaningful system coverage supported by documented testing methodology, whether vulnerabilities are found or not.

Pay transparency: $170,000 + for base salary, depending on experience. Full time employee compensation includes an Incentive Stock Option (ISO) grant, subject to Board approval.

Expected interview process: Recruiter Conversation - Hiring Manager Interview - Loop round: How We Work, Engineering leadership.ย 

Array Offers All Full Time Employees the following Benefits and Perks:ย 

  • Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
  • Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
  • 100% 401k match up to 4% with immediate vestingย 
  • Generous and competitive parental leave for all parents
  • $1,000 desk setup subsidy to set-up your unique remote officeย 
  • $100/month to subsidize wifi/cell phone expenses
  • Summer Fridays (half-day Fridays) typically from late May to the end of August
  • Commuter benefits for those who choose to go into our New York City or San Francisco office spaces

Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don't meet every single one, we encourage you to still apply. We'd love to hear from you.

We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Array will provide reasonable accommodations to qualified applicants-if you need an accommodation to participate in the application or interview process, please email talent@array.com to make your request.

Array uses CLEAR to conduct identity verification as part of the application process. We encourage you to review CLEAR's Privacy Notice and Terms of Use to understand how your personal data will be processed.