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Epic Ehr Trainer Jobs (NOW HIRING)

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EHR Helpdesk Analyst- REMOTE

$21 - $28.75/hr

EHR Helpdesk Analyst RTP, NC/REMOTE 12+ Months Description: The EHR Helpdesk Analyst provides ... Deliver informal user training and guidance on proper Epic use and common troubleshooting ...

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How much do epic ehr trainer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for epic ehr trainer in the United States is $25.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $28.85 per hour, depending on experience, location, and employer.

What is an Epic EHR trainer?

Epic EHR Trainers are professionals responsible for educating healthcare staff on how to effectively use the Epic Electronic Health Record (EHR) system. They design and deliver training sessions, create instructional materials, and provide ongoing support to ensure users are proficient with the software. Their work is essential for ensuring smooth adoption of Epic EHR, which helps improve patient care and hospital efficiency.

How does an Epic EHR trainer typically collaborate with clinical staff and IT teams during a project rollout?

An Epic EHR Trainer works closely with both clinical staff and IT teams throughout a project rollout to ensure a seamless transition to the new system. Trainers often bridge the gap between technical requirements and clinical workflows by conducting hands-on training sessions, gathering feedback, and customizing educational materials based on user needs. Regular communication with both groups helps trainers address concerns, troubleshoot issues, and adapt training approaches to maximize user adoption. This collaborative environment allows for continuous improvement and effective knowledge transfer, which are crucial for a successful EHR implementation.

What are the key skills and qualifications needed to thrive as an Epic EHR trainer, and why are they important?

To thrive as an Epic EHR Trainer, you need expertise in electronic health records, a deep understanding of Epic systems, and often a background in healthcare or IT, along with Epic certification. Familiarity with training software, learning management systems, and specific Epic modules is typically required. Excellent communication, patience, and adaptability are crucial soft skills for effectively teaching diverse groups and addressing varied learning needs. These competencies ensure successful knowledge transfer, user adoption, and optimal use of Epic EHR systems within healthcare organizations.

What is the difference between Epic Ehr Trainer vs Epic Implementation Specialist?

AspectEpic Ehr TrainerEpic Implementation Specialist
CertificationsEpic Certification, EHR trainingEpic Certification, Project Management
Work EnvironmentTraining sessions, classroom settings, healthcare facilitiesImplementation projects, client sites, healthcare organizations
Employer & Industry UsageHospitals, clinics, healthcare providersHospitals, health systems, consulting firms

Epic Ehr Trainers focus on educating healthcare staff on Epic EHR systems through training sessions, while Epic Implementation Specialists handle the deployment and configuration of Epic software during new system rollouts. Both roles require Epic certification, but their daily tasks and focus areas differ, with trainers emphasizing education and specialists focusing on technical implementation.

How do I become an Epic Ehr trainer?

To become an Epic EHR trainer, candidates typically need a background in healthcare or IT, experience with Epic systems, and strong communication skills. Many employers prefer candidates to have Epic certification and prior training experience, often gained through Epic's training programs or healthcare organizations. Continuous learning and familiarity with clinical workflows are also important for success in this role.

Is Epic Ehr training in demand?

Epic EHR training is in high demand due to the widespread adoption of Epic's electronic health record systems in healthcare organizations. Certified trainers with knowledge of Epic modules and clinical workflows are sought after to support implementation, training, and ongoing system optimization.
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Infographic showing various Epic Ehr Trainer job openings in the United States as of August 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 69% Full Time, 10% Part Time, and 17% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $52,554 per year, or $25.3 per hour.

Epic Credentialed Trainer-Project Delivery Senior Analyst

Deloitte

Stamford, CT

Full-time

Re-posted 23 days ago

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

44th of 150 rated financial services

Job description

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Credentialed professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, client service delivery. Our Epic Credentialed Trainer will be a primary member of the Epic support team. This role is a hybrid role. PDM Epic Credential Trainer Practitioners are assigned to a home-based client location and will commute to deliver in-person instructor-led courses at onsite customer locations within the health system as assigned but will also deliver remote instructor lead courses, minimizing extensive travel. This unique opportunity provides you with a full career path within the firm.



Work you'll do/Responsibilities:

  • Deliver effective Epic training to new hires and end users, both in-person and remotely. Engage with site operations and the Epic Training team to provide feedback and improve curriculum.
  • Work on some unique projects in our sector, you'll have the opportunity to improve the way health systems provide patient care through the support of delivering effective and functional Epic training to new hires and other end users in assigned Epic application working to maximize learning and retention for all end users based on their areas of specialization and job role. Your time will be spent not only delivering Epic training but also engaging with site operations and the Epic Training team to provide feedback on curriculum area opportunities.
  • Works closely with the Epic Training Team (Instructional Designers) for their applications to learn principles of adult learning, effective classroom teaching, and how to navigate the workflows of the respective applications.
  • Complete a rigorous credentialing program to meet Epic's requirements. Post-credentialing, deliver lessons as written and provide excellent customer service across all organizational levels. Once credentialed, Trainers are expected to deliver the lessons as written meeting the needs of the end users of the customer.
  • Demonstrate excellent customer service skills and the ability to work with all levels of the organization.
  • Educates and coaches end users in utilizing Epic EHR, which may include for assigned projects training delivery for go-live and elbow support.
  • Perform additional training support tasks such as ticket assignment, documenting LMS completion, and resolving Epic system issues. Participate in team meetings and coordinate with training teams for continuity of support..
  • Engages with end users to troubleshoot and resolve issues with the Epic system in a timely and professional manner as assigned.
  • Actively participate in team meetings to discuss team and project related activities, work tasks, and issues.
  • Provide verbal and written inputs to the Training Manager and project leadership, as required.
  • Coordinate with the offshore and onshore Training coordination team for continuity of training support.

The Team

Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.

Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.



Qualifications
Required

  • Bachelor's degree, preferably in Healthcare, Education, or Adult Learning or Education Computer Science, or equivalent experience
  • 2+ years of previous Epic credentialed training experience to include facilitating virtual and onsite classroom learning in a healthcare setting. Demonstrated experience in a stand-up adult classroom training and one-on-one training.
  • Epic Credential Trainer Practitioners are assigned to a home-based client location and must commute to deliver in-person instructor-led courses at onsite customer locations within the health system as assigned but will also deliver remote instructor-led courses
  • Must have current and strong experience and as an Epic Credentialed Trainer credentialed in two or more applications: EpicCare Ambulatory, Epic Willow, Epic Beaker, Epic Radiant, Epic Cupid, EpicCare Inpatient Clinical Documentation, Optime/Anesthesia, Epic Resolute Hospital Billing, Epic Resolute Professional Billing, Grand Central and Prelude and/or Cadence
  • Hybrid role. Must be able to commute to customer locations within the health systems network (New York) to deliver instructor-led in-person training courses timely, as scheduled. Must be able to also deliver remote instructor-led courses
  • Experience in training in an EHR enterprise implementation environment or in an EHR installation
  • Knowledge and experience working with Microsoft Office tools, application software to include Learning Management Systems
  • Limited immigration sponsorship may be available 


Preferred

  • 2+ years of experience in healthcare operations, clinical environment, or healthcare IT setting
  • Experienced in ITIL service methodology, ServiceNow or other ticket systems.
  •  Experience working independently in remote work environments


The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $71,300 to $ 112,000.
Qualifications:
Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Credentialed professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, client service delivery. Our Epic Credentialed Trainer will be a primary member of the Epic support team. This role is a hybrid role. PDM Epic Credential Trainer Practitioners are assigned to a home-based client location and will commute to deliver in-person instructor-led courses at onsite customer locations within the health system as assigned but will also deliver remote instructor lead courses, minimizing extensive travel. This unique opportunity provides you with a full career path within the firm.



Work you'll do/Responsibilities:

  • Deliver effective Epic training to new hires and end users, both in-person and remotely. Engage with site operations and the Epic Training team to provide feedback and improve curriculum.
  • Work on some unique projects in our sector, you'll have the opportunity to improve the way health systems provide patient care through the support of delivering effective and functional Epic training to new hires and other end users in assigned Epic application working to maximize learning and retention for all end users based on their areas of specialization and job role. Your time will be spent not only delivering Epic training but also engaging with site operations and the Epic Training team to provide feedback on curriculum area opportunities.
  • Works closely with the Epic Training Team (Instructional Designers) for their applications to learn principles of adult learning, effective classroom teaching, and how to navigate the workflows of the respective applications.
  • Complete a rigorous credentialing program to meet Epic's requirements. Post-credentialing, deliver lessons as written and provide excellent customer service across all organizational levels. Once credentialed, Trainers are expected to deliver the lessons as written meeting the needs of the end users of the customer.
  • Demonstrate excellent customer service skills and the ability to work with all levels of the organization.
  • Educates and coaches end users in utilizing Epic EHR, which may include for assigned projects training delivery for go-live and elbow support.
  • Perform additional training support tasks such as ticket assignment, documenting LMS completion, and resolving Epic system issues. Participate in team meetings and coordinate with training teams for continuity of support..
  • Engages with end users to troubleshoot and resolve issues with the Epic system in a timely and professional manner as assigned.
  • Actively participate in team meetings to discuss team and project related activities, work tasks, and issues.
  • Provide verbal and written inputs to the Training Manager and project leadership, as required.
  • Coordinate with the offshore and onshore Training coordination team for continuity of training support.

The Team

Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.

Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.



Qualifications
Required

  • Bachelor's degree, preferably in Healthcare, Education, or Adult Learning or Education Computer Science, or equivalent experience
  • 2+ years of previous Epic credentialed training experience to include facilitating virtual and onsite classroom learning in a healthcare setting. Demonstrated experience in a stand-up adult classroom training and one-on-one training.
  • Epic Credential Trainer Practitioners are assigned to a home-based client location and must commute to deliver in-person instructor-led courses at onsite customer locations within the health system as assigned but will also deliver remote instructor-led courses
  • Must have current and strong experience and as an Epic Credentialed Trainer credentialed in two or more applications: EpicCare Ambulatory, Epic Willow, Epic Beaker, Epic Radiant, Epic Cupid, EpicCare Inpatient Clinical Documentation, Optime/Anesthesia, Epic Resolute Hospital Billing, Epic Resolute Professional Billing, Grand Central and Prelude and/or Cadence
  • Hybrid role. Must be able to commute to customer locations within the health systems network (New York) to deliver instructor-led in-person training courses timely, as scheduled. Must be able to also deliver remote instructor-led courses
  • Experience in training in an EHR enterprise implementation environment or in an EHR installation
  • Knowledge and experience working with Microsoft Office tools, application software to include Learning Management Systems
  • Limited immigration sponsorship may be available 


Preferred

  • 2+ years of experience in healthcare operations, clinical environment, or healthcare IT setting
  • Experienced in ITIL service methodology, ServiceNow or other ticket systems.
  •  Experience working independently in remote work environments


The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $71,300 to $ 112,000.
Education:High School Diploma/GEDEmployment Type:

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