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Entrylevel Help Desk Analyst Jobs in Kentucky (NOW HIRING)

White Lodging Careers

Front Desk Supervisor

Louisville, KY · On-site

$16.25 - $21.25/hr

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... This is an entry-level hotel leadership role for a hospitality professional who is ready to take ...

White Lodging

Front Desk Supervisor

Louisville, KY · On-site

$16.25 - $21.25/hr

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... This is an entry-level hotel leadership role for a hospitality professional who is ready to take ...

360care

Helpdesk Tech

Louisville, KY · On-site

$19.25 - $26/hr

Respond to IT service requests to our contact center via email, chat and/or customer-facing portal. * Assist with analytical and problem-solving process to troubleshoot, isolate and diagnose issue ...

360care

Helpdesk Tech

Louisville, KY · On-site

$19.25 - $26/hr

Respond to IT service requests to our contact center via email, chat and/or customer-facing portal. * Assist with analytical and problem-solving process to troubleshoot, isolate and diagnose issue ...

360care

Helpdesk Tech

Louisville, KY

$19.25 - $26/hr

Respond to IT service requests to our contact center via email, chat and/or customer-facing portal. * Assist with analytical and problem-solving process to troubleshoot, isolate and diagnose issue ...

360care

Helpdesk Tech

Louisville, KY · On-site

$19.25 - $26/hr

Assist with analytical and problem-solving process to troubleshoot, isolate and diagnose issue and implement solutions.Install, modify, update and/or repair computer hardware and software ...

360care

Helpdesk Tech

Louisville, KY · On-site

$19.25 - $26/hr

Assist with analytical and problem-solving process to troubleshoot, isolate and diagnose issue and implement solutions.Install, modify, update and/or repair computer hardware and software ...

Irium - Mexico

Technical Support Analyst

Berea, KY · On-site

Bachelor's degree in Computer Information Systems or related field. * +1 year of experience in working in an IT help desk, support, or customer service role * Knowledge of any ticketing system.

Goldbelt, Inc.

$100 - $120/hr

The Public Health Analyst IV serves as a senior subject matter expert providing advanced technical ... Provide level 2 help desk support (Infection Preventionists / Epidemiologists) to address NHSN ...

RadNet, Inc.

$85 - $120/hr

Act as an escalation point for Plex-related issues beyond basic help desk support. * Triage user ... Strong analytical and problem-solving skills, with the ability to identify whether issues are ...

Sharecare

Lead Customer Service Rep

Frankfort, KY · On-site

Handling escalated member concerns while also providing Help Desk support for the Customer Service ... Identifying trends in escalations and preparing data used to identify root cause analysis.

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All JobsEntrylevel Help Desk Analyst JobsEntrylevel Help Desk Analyst Jobs in Kentucky

Entrylevel Help Desk Analyst information

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Kentucky?

For Entrylevel Help Desk Analyst jobs in Kentucky, the most frequently searched job titles are:

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The top searched job categories for Entrylevel Help Desk Analyst jobs in Kentucky are:

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Cities in Kentucky with the most Entrylevel Help Desk Analyst job openings:

Entrylevel Help Desk Analyst jobs near you

Front Desk Supervisor

White Lodging Services Corp

Louisville, KY • On-site

$16.25 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

36th of 107 rated hotels

Job description

Summary:
Who We Are
White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
We are hiring a Front Desk Supervisor to support daily hotel front office operations at one of our premium hotel properties. This is an entry-level hotel leadership role for a hospitality professional who is ready to take the next step - supervising a front desk team, owning shift operations, and delivering the exceptional guest experience that defines a premium hotel stay. Whether you're an experienced front desk agent ready to step into supervision, a guest services professional looking for your first hotel leadership role, or someone searching for front desk supervisor jobs at a premium hotel company, White Lodging is the place to grow. With multiple hotel properties in each market, your path to Front Desk Manager and beyond starts here.
Responsibilities:
What You'll Do
  • Deliver the highest quality of guest service on every shift - anticipating and exceeding guest expectations at every touchpoint of the hotel front desk experience
  • Run the "perfect shift" - ensuring all front desk checklist items are completed, hotel brand standards are consistently upheld, and the front office team is set up for success from the first moment to the last
  • Supervise front desk agents and associates - monitoring performance, enforcing brand and service standards, and providing real-time coaching and support throughout each shift
  • Oversee all front desk and front office operations in the absence of the Front Desk Manager - serving as the on-shift leader and primary point of escalation for guest concerns and team needs
  • Perform hands-on front desk duties and operate hotel front office systems and equipment as needed - leading by example alongside your team every shift
  • Assist with new associate onboarding, training, and cross-training - helping build a knowledgeable, confident front desk team that delivers consistently excellent hotel guest service
  • Handle additional responsibilities as assigned to maintain smooth hotel front office operations

What You'll Bring
  • Prior hotel front desk, guest services, or hospitality experience preferred - not required; we will train the right candidate with the right attitude and service instincts
  • A desire to step into a hotel leadership role and grow your career - this is an entry-level supervisory position with a clear path to Front Desk Manager
  • An outgoing personality, positive attitude, and genuine passion for delivering exceptional hotel guest service on every shift
  • Adaptability and composure in a fast-paced hotel front office environment - you handle the unexpected with professionalism and keep your team focused and guest-ready
  • Strong communication skills and a natural ability to support, motivate, and direct a hotel front desk team
  • Flexibility to work varied shifts - including evenings, weekends, and holidays as a full-service hotel operation requires

Other information:
What You Can Look Forward To
  • Advanced scheduling with easy shift swapping via our app
  • DailyPay - get paid when you need it
  • Unlimited employee referral bonuses
  • 401(k) with company match
  • Paid time off (PTO) with rollover
  • Complimentary wellness tools
  • Leadership development & tuition reimbursement
  • Discounts on hotel rooms, dining, and travel
  • Growth opportunities across multiple hotel properties in your market
  • Full-time associates also receive:
    • Medical, dental, and vision insurance - starting day 1
    • Life and disability insurance
    • Paid parental leave
    • Employee Assistance Program (EAP)

White Lodging is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, disability, or veteran status.

What White Lodging employees say

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