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Part Time It Help Desk Jobs in Kentucky (NOW HIRING)

First Class Air Support LLC

IT Help Desk Intern

Louisville, KY · On-site

$13.75 - $18.25/hr

First Class Air Support, a First Class Air brand and trusted name in the aerospace industry, is looking for an IT Help Desk Intern to join our dynamic team in Louisville, KY. In this role, you'll ...

Lifepoint Health

Health Information Tech

Georgetown, KY · On-site

$15 - $18/hr

Schedule: Part Time: Flexible Schedule - 5 days/week @ 4 hours/day or 3 days/week with longer hours ... genetic information, gender identity, sexual orientation, veterans' status or any other basis ...

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All JobsIt Help Desk JobsPart Time It Help Desk JobsPart Time It Help Desk Jobs in Kentucky

Part Time It Help Desk information

What is a part time IT Help Desk?

Part time IT help desk jobs involve providing technical support and troubleshooting assistance to users, but on a reduced or flexible schedule rather than full-time hours. These roles typically include answering support tickets, resolving minor hardware and software issues, and helping users with network or account problems. Part time IT help desk staff may work evenings, weekends, or shifts that accommodate their availability, making it a good option for students or those seeking supplemental income.

What skills and qualifications are needed to thrive as a part time IT Help Desk technician?

To thrive as a Part Time IT Help Desk technician, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations.

What are common challenges faced by part time IT Help Desk professionals, and how can they be managed?

Part-time IT Help Desk professionals often face the challenge of staying updated with ongoing technical issues or changes in systems due to less time on-site compared to full-time colleagues. Effective communication and thorough documentation are crucial to ensure smooth handovers between shifts. Additionally, handling a wide variety of technical problems within limited hours requires strong prioritization and time management skills. Building good relationships with both the IT team and end-users will also help in quickly addressing recurring issues and providing efficient support.

What is the difference between Part Time It Help Desk vs Part Time Network Support Specialist?

AspectPart Time It Help DeskPart Time Network Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, office settings, remote supportNetwork infrastructure, server rooms, remote troubleshooting
Industry UsageIT support, customer service, tech companiesNetworking, telecommunications, data centers
Common Search/ComparisonYesYes

Part Time It Help Desk roles focus on troubleshooting user issues, software, and hardware support, often in office or remote environments. Part Time Network Support Specialists concentrate on maintaining and troubleshooting network infrastructure, requiring specific networking certifications. Both roles are essential in IT, but they differ in technical focus and daily tasks.

What are the most commonly searched types of It Help Desk jobs in Kentucky?

The most popular types of It Help Desk jobs in Kentucky are:

What are popular job titles related to Part Time It Help Desk jobs in Kentucky?

For Part Time It Help Desk jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Part Time It Help Desk jobs in Kentucky look for?

The top searched job categories for Part Time It Help Desk jobs in Kentucky are:

What cities in Kentucky are hiring for Part Time It Help Desk jobs?

Cities in Kentucky with the most Part Time It Help Desk job openings:

Part Time It Help Desk jobs near you
Infographic showing various Part Time It Help Desk job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 20% Part Time, 7% Temporary, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution.

IT Help Desk Intern

First Class Air Support LLC

Louisville, KY • On-site

$13.75 - $18.25/hr

Part-time

Posted 12 days ago

Job description

Are you a motivated student or recent graduate with a passion for problem-solving and delivering exceptional customer service? Do you want to launch your career in the aviation industry while gaining hands-on technical experience? First Class Air Support, a First Class Air brand and trusted name in the aerospace industry, is looking for an IT Help Desk Intern to join our dynamic team in Louisville, KY. In this role, you’ll support our Help Desk team with day-to-day technical assistance, gaining real-world experience in resolving issues and helping keep our IT systems running smoothly. If you have an eagerness to learn, clear communication abilities, and a commitment to excellence, this is a great opportunity to start your IT career in a fast-paced, exciting industry.

Essential Job Functions:

  • Assist the Help Desk team in responding to internal user requests for technical support via phone, email, or in person.
  • Help identify and troubleshoot basic hardware, software, and network issues under the guidance of senior technicians.
  • Log and update user issues and resolutions in our ticketing system.
  • Assist users with routine software installations, configurations, and updates.
  • Support onboarding activities for new employees, helping set up IT systems and accounts.
  • Help maintain inventory records of IT equipment.
  • Collaborate with colleagues and share ideas to improve processes and enhance the user experience.
  • Stay current with the latest technology trends and IT best practices.
  • Other duties as assigned

Requirements:

  • High School Diploma, GED, or a relevant post-secondary program, required
  • No prior professional experience is required — a willingness to learn is a must!
  • Basic familiarity with Windows, iOS, and Android operating systems.
  • Familiarity with Microsoft Office Suite and other common software applications.
  • Eagerness to learn networking concepts and computer hardware fundamentals.
  • Strong communication skills and a customer-service mindset.
  • This role may require an occasional travel to company facilities, including domestic air travel

Apply