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Entry Level Technical Support Jobs in Illinois (NOW HIRING)

KEYENCE

Field Service Technician

Itasca, IL · On-site

$68K/yr

Join KEYENCE as an Entry-Level Field Service Technician Location: KEYENCE Engineering Services ... technical support to our customers. * Assemble, install, connect, code, and diagnose KEYENCE ...

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Entry Level Technical Support information

See Illinois salary details

$15

$23

$47

How much do entry level technical support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level technical support in Illinois is $23.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $26.54 per hour, depending on experience, location, and employer.

What is an entry level technical support?

An Entry Level Technical Support job involves assisting customers or end-users with troubleshooting and resolving technical issues related to products, software, or hardware. Individuals in this role typically respond to support tickets, phone calls, or emails to help users solve basic technical problems. They may also document issues, escalate complex problems to higher-level support, and provide guidance on using technology effectively. This position is ideal for those starting their careers in IT or customer service and often serves as a stepping stone to more advanced technical roles.

What are the key skills and qualifications needed to thrive as an entry level technical support professional, and why are they important?

To thrive as an Entry Level Technical Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and a relevant associate’s degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and common operating systems (like Windows and macOS) is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills and qualities are crucial for providing timely, accurate support and ensuring user satisfaction in a technical environment.

What are some common challenges faced by entry level technical support professionals, and how can they be overcome?

Entry Level Technical Support professionals often encounter challenges such as handling a high volume of support tickets, dealing with frustrated customers, and troubleshooting unfamiliar technical issues. To overcome these challenges, it's important to develop strong communication skills, remain patient and empathetic, and seek guidance from team members or knowledge bases when encountering new problems. Many organizations also provide training and mentorship to help new hires build confidence and technical expertise, making it easier to handle complex or high-pressure situations over time.

How to get into entry level technical support with no experience?

Entry level technical support roles often require basic computer skills, problem-solving ability, and customer service experience. Candidates can improve their chances by gaining relevant certifications like CompTIA A+, building familiarity with common operating systems and troubleshooting tools, and demonstrating a willingness to learn through internships or volunteer work.

What are the most commonly searched types of Technical Support jobs in Illinois?

The most popular types of Technical Support jobs in Illinois are:

What are popular job titles related to Entry Level Technical Support jobs in Illinois?

For Entry Level Technical Support jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Entry Level Technical Support jobs in Illinois look for?

The top searched job categories for Entry Level Technical Support jobs in Illinois are:

What cities in Illinois are hiring for Entry Level Technical Support jobs?

Cities in Illinois with the most Entry Level Technical Support job openings:

Entry Level Technical Support jobs near you
Infographic showing various Entry Level Technical Support job openings in Illinois as of July 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,203 per year, or $23.7 per hour.

Entry Level Roatating Equipement Mechanic

Ovation Holdings, Inc.

Joliet, IL • On-site

Full-time

Re-posted 3 days ago

Job description

Entry-Level Rotating Equipment Mechanic
About Conhagen
Conhagen is a leading provider of rotating equipment repair, maintenance, and machining services. We support customers across a variety of industries by delivering high-quality repair and manufacturing solutions that keep critical equipment operating safely and efficiently.
At Conhagen, we invest in developing our employees through hands-on training, mentorship, and opportunities for career growth.
Position Summary
Conhagen is seeking an Entry-Level Rotating Equipment Mechanic to develop a career in industrial equipment repair. This position will assist experienced mechanics with inspection, disassembly, repair, and assembly of rotating equipment while gaining hands-on training in mechanical repair practices, safety procedures, and industry standards.
The ideal candidate will have strong mechanical aptitude, a willingness to learn, and an interest in working with industrial equipment in a hands-on environment.
Key Responsibilities
  • Assist experienced mechanics with the inspection, disassembly, repair, and assembly of rotating equipment.
  • Support repair activities involving pumps, turbines, compressors, motors, gearboxes, blowers, and related mechanical equipment.
  • Learn proper mechanical repair procedures, safety practices, and industry standards.
  • Assist with cleaning, preparing, and organizing components during repair activities.
  • Learn to read and interpret blueprints, drawings, manuals, and technical documentation.
  • Assist with basic measurements and inspections under the guidance of experienced mechanics.
  • Support equipment repairs by preparing tools, materials, and work areas.
  • Maintain a clean, organized, and safe work environment.
  • Follow all company safety policies, procedures, and HSE requirements.
  • Participate in hands-on training and skill development opportunities.
  • Support mechanics, machinists, supervisors, and other team members to meet repair schedules and customer requirements.

Required Qualifications
  • High school diploma or GED.
  • Strong mechanical aptitude and interest in industrial equipment repair.
  • Ability to follow verbal and written instructions.
  • Basic math skills and willingness to learn technical concepts.
  • Strong attention to detail and commitment to safety.
  • Ability to work independently and as part of a team.
  • Ability to safely use basic hand tools.
  • Legal authorization to work in the United States.

Preferred Qualifications
  • Technical school coursework or certification in mechanical repair, industrial maintenance, diesel technology, machining, welding, or a related field.
  • Previous experience in a shop, manufacturing, automotive, construction, or industrial environment.
  • Experience using hand tools and mechanical equipment.
  • Prior apprenticeship, internship, military mechanical training, or vocational training experience.
  • Exposure to rotating equipment, pumps, motors, or industrial machinery.

Why Join Conhagen?
  • Competitive pay and comprehensive benefits package.
  • Stable, long-term career opportunities.
  • Climate-controlled shop environment.
  • Structured on-the-job training and mentorship.
  • Tuition and certification reimbursement programs.
  • Tool-buying assistance program.
  • Fitness reimbursement program.
  • Safety-focused culture.
  • Opportunities for career growth and advancement.

Physical Requirements
  • Ability to stand for extended periods.
  • Ability to lift up to 50 pounds.
  • Ability to safely use hand tools and assist with mechanical repair activities.
  • Ability to wear required personal protective equipment (PPE).
  • Ability to bend, kneel, stoop, and work around industrial equipment.
  • Ability to work in a manufacturing, machine shop, or industrial environment.

Work Environment
  • Shop and/or customer field environment depending on location and business needs.
  • Moderate noise levels typical of industrial equipment operations.
  • Daily interaction with mechanics, machinists, supervisors, and other employees.
  • Overtime may be required based on customer and business demands.
  • Work assignments and schedules may change to support operational needs.

Pre-Employment Requirements
  • Successful completion of a background check.
  • Successful completion of a drug screening.

Conhagen is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status under applicable law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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