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Entry Level Technical Support Jobs in Illinois (NOW HIRING)

University of Utah

Technical Business Analysts

Campus, IL

$60K - $66K/yr

... - Entry Level Pro FLSA Code Computer Employee Patient Sensitive Job Code? No Standard Hours per ... You will be part of a dynamic team that supports day-to-day operations of our BMIC service desk in ...

University of Utah

Technical Business Analysts

Campus, IL · On-site

$60K - $66K/yr

... - Entry Level Pro FLSA Code Computer Employee Patient Sensitive Job Code? No Standard Hours per ... You will be part of a dynamic team that supports day-to-day operations of our BMIC service desk in ...

University of Utah

Technical Business Analysts

Campus, IL · On-site

$60K - $66K/yr

... - Entry Level Pro FLSA Code Computer Employee Patient Sensitive Job Code? No Standard Hours per ... You will be part of a dynamic team that supports day-to-day operations of our BMIC service desk in ...

Orbus Visual Communications

Be Seen First

Customer Support Associate

Woodridge, IL · On-site

$20/hr

We are calling all recent college graduates looking for the ultimate entry-level opportunity to ... Technical savvy : Ability to quickly learn and navigate proprietary software systems.

Orbus

CUSTOMER SUPPORT ASSOCIATE

Woodridge, IL · On-site

$20/hr

We are calling all recent college graduates looking for the ultimate entry-level opportunity to ... Technical savvy : Ability to quickly learn and navigate proprietary software systems.

Orbus Inc

CUSTOMER SUPPORT ASSOCIATE

Woodridge, IL · On-site

$20/hr

We are calling all recent college graduates looking for the ultimate entry-level opportunity to ... Technical savvy : Ability to quickly learn and navigate proprietary software systems.

KEYENCE

Technical Marketing Engineer

Itasca, IL · On-site

$83K/yr

... Entry-Level | Full-Time Location: KEYENCE Headquarters - Itasca, IL At KEYENCE , we don't just ... Customer Support : Provide expert-level product and application support to both internal teams and ...

Five Star Parks and Attractions

Game Tech

Romeoville, IL · On-site

$16.50 - $22.32/hr

This is an entry level technical position, so many of the skills can be taught, however these ... Comprehensive Benefits Package We're proud to offer a well-rounded benefits program that supports ...

My 5 Star Trucking

Game Tech

Romeoville, IL · On-site

$16.50 - $22.32/hr

This is an entry level technical position, so many of the skills can be taught, however these ... Comprehensive Benefits Package We're proud to offer a well-rounded benefits program that supports ...

University of Utah

Technical Business Analysts

Campus, IL · On-site

$55K - $73K/yr

... - Entry Level Pro FLSA Code Computer Employee Patient Sensitive Job Code? No Standard Hours per ... The business analyst will provide a primary role in the design and support of research applications ...

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All JobsTechnical Support JobsEntry Level Technical Support JobsEntry Level Technical Support Jobs in Illinois

Entry Level Technical Support information

See Illinois salary details

$15

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How much do entry level technical support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level technical support in Illinois is $23.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $26.54 per hour, depending on experience, location, and employer.

What is an entry level technical support?

An Entry Level Technical Support job involves assisting customers or end-users with troubleshooting and resolving technical issues related to products, software, or hardware. Individuals in this role typically respond to support tickets, phone calls, or emails to help users solve basic technical problems. They may also document issues, escalate complex problems to higher-level support, and provide guidance on using technology effectively. This position is ideal for those starting their careers in IT or customer service and often serves as a stepping stone to more advanced technical roles.

What are the key skills and qualifications needed to thrive as an entry level technical support professional, and why are they important?

To thrive as an Entry Level Technical Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and a relevant associate’s degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and common operating systems (like Windows and macOS) is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills and qualities are crucial for providing timely, accurate support and ensuring user satisfaction in a technical environment.

What are some common challenges faced by entry level technical support professionals, and how can they be overcome?

Entry Level Technical Support professionals often encounter challenges such as handling a high volume of support tickets, dealing with frustrated customers, and troubleshooting unfamiliar technical issues. To overcome these challenges, it's important to develop strong communication skills, remain patient and empathetic, and seek guidance from team members or knowledge bases when encountering new problems. Many organizations also provide training and mentorship to help new hires build confidence and technical expertise, making it easier to handle complex or high-pressure situations over time.

How to get into entry level technical support with no experience?

Entry level technical support roles often require basic computer skills, problem-solving ability, and customer service experience. Candidates can improve their chances by gaining relevant certifications like CompTIA A+, building familiarity with common operating systems and troubleshooting tools, and demonstrating a willingness to learn through internships or volunteer work.

What are the most commonly searched types of Technical Support jobs in Illinois?

The most popular types of Technical Support jobs in Illinois are:

What are popular job titles related to Entry Level Technical Support jobs in Illinois?

For Entry Level Technical Support jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Entry Level Technical Support jobs in Illinois look for?

The top searched job categories for Entry Level Technical Support jobs in Illinois are:

What cities in Illinois are hiring for Entry Level Technical Support jobs?

Cities in Illinois with the most Entry Level Technical Support job openings:

Entry Level Technical Support jobs near you
Infographic showing various Entry Level Technical Support job openings in Illinois as of July 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,203 per year, or $23.7 per hour.

Technical Marketing Engineer - Entry Level - On-site

Usi Insurance

Itasca, IL • On-site

$71.20 - $96.30/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Technical Marketing Engineer - Entry Level

AtKEYENCE, we don’t just follow industry standards—we set them. As a global leader in factory automation, we innovate relentlessly to empower our customers and transform industries. Our commitment to excellence is reflected in ourpromote-from-within culture, which drives us to develop future leaders and offer rewarding career paths for high-performing individuals.

We’re seeking aTechnical Marketing Engineerwho thrives in a fast-paced, high-impact environment. This role is ideal for someone who is passionate about technology, enjoys teaching and mentoring, and wants to make a measurable difference in the success of our sales teams and customers.

What We Offer

  • Base Salary:Total package (Base + Bonus) of$83,765
  • World-Class Training:Paid, hands-on training and on-the-job mentorship
  • Benefits:Medical, dental, vision, 401K match, ~4 weeks PTO in first full year
  • Career Growth:Promote-from-within culture with base and bonus increases

Why KEYENCE?

  • Recognized by Forbes as one of theWorld’s Most Innovative Companies
  • A global leader in factory automation and quality assurance solutions
  • Operating profit of over 40% for 25 consecutive years
  • A culture that invests in your success from day one
Job Responsibilities

What You’ll Do

As a Technical Marketing Engineer, you’ll be the go-to expert for your product division. You’ll play a critical role in:

  • Training & Development: Design and deliver engaging product and application training for new hires and experienced sales professionals.
  • Sales Enablement: Create technical guides, product literature, and sales tools that empower our teams to win in the field.
  • Customer Support: Provide expert-level product and application support to both internal teams and external customers.
  • Market Intelligence: Analyze industry trends, competitive products, and successful applications to inform strategy and drive growth.
  • Strategic Collaboration: Partner with division leadership to develop and execute impactful marketing and training initiatives.
  • Continuous Improvement: Identify opportunities to enhance departmental efficiency and lead initiatives to implement improvements.
Qualifications

What We’re Looking For

  • Bachelor’s degree in Engineering, Engineering Technology, or a related technical field
  • Strong technical aptitude and a passion for learning complex products
  • Excellent public speaking and communication skills
  • Ability to simplify complex concepts for diverse audiences
  • High attention to detail and strong organizational skills
  • Creative mindset for developing training and marketing content
  • Proficiency in Microsoft Excel, Word, and PowerPoint
  • Integrity and professionalism in handling sensitive information
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