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Entry Level Technical Support Jobs in Illinois (NOW HIRING)

TOGA Technology

Be Seen First

Entry Level Technical Support Analyst

Naperville, IL · On-site

$16 - $18/hr

Position Summary TOGA Technology is looking for a Technical Support Analyst to support our retail SMB clients As a Technical Support Analyst, you will provide support to retail customers and business ...

ProSource

Entry Level IT Support Technician

Chicago, IL · On-site

$50K - $70K/yr

As an Entry-Level IT Support Technician, you will play a crucial role in ensuring the smooth ... Provide first-line technical support to employees experiencing hardware, software, or network ...

ProSource

Entry Level IT Support Technician

Chicago, IL · On-site

$50K - $70K/yr

As an Entry-Level IT Support Technician, you will play a crucial role in ensuring the smooth ... Provide first-line technical support to employees experiencing hardware, software, or network ...

Coilcraft

Entry-Level Mechanical Engineer

Cary, IL · On-site

$68K - $80K/yr

START YOUR ENGINEERING CAREER IN AUTOMATION AT COILCRAFT Position: Entry-Level Mechanical Engineer ... Provide technical support to engineers and technicians Who We're Looking For * Bachelor's degree in ...

Coilcraft

Entry-Level Mechanical Engineer

Cary, IL · On-site

START YOUR ENGINEERING CAREER IN AUTOMATION AT COILCRAFT Position: Entry-Level Mechanical Engineer ... Provide technical support to engineers and technicians Who We're Looking For * Bachelor's degree in ...

SkillStorm

Entry Level Software Developer

Chicago, IL · On-site

SkillStorm is actively seeking full-time Entry Level Software Developers for one our Fortune 100 ... Provide technical support and problem resolution related to software issues. * Engage in code ...

SynergisticIT

Entry-Level Java Developer

Chicago, IL · On-site

$65K - $110K/yr

Entry-Level Java Developers Salary- $65k-$110k Per Year Job Type- Full-Time Location- Chicago, IL ... technical support Skill Enhancement Opportunity to work with Fortune 500 Companies Roles and ...

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Entry Level Technical Support information

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$15

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How much do entry level technical support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level technical support in Illinois is $23.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $26.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Technical Support professional, and why are they important?

To thrive as an Entry Level Technical Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and a relevant associate’s degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and common operating systems (like Windows and macOS) is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills and qualities are crucial for providing timely, accurate support and ensuring user satisfaction in a technical environment.

What are some common challenges faced by Entry Level Technical Support professionals, and how can they be overcome?

Entry Level Technical Support professionals often encounter challenges such as handling a high volume of support tickets, dealing with frustrated customers, and troubleshooting unfamiliar technical issues. To overcome these challenges, it's important to develop strong communication skills, remain patient and empathetic, and seek guidance from team members or knowledge bases when encountering new problems. Many organizations also provide training and mentorship to help new hires build confidence and technical expertise, making it easier to handle complex or high-pressure situations over time.

What is an Entry Level Technical Support job?

An Entry Level Technical Support job involves assisting customers or end-users with troubleshooting and resolving technical issues related to products, software, or hardware. Individuals in this role typically respond to support tickets, phone calls, or emails to help users solve basic technical problems. They may also document issues, escalate complex problems to higher-level support, and provide guidance on using technology effectively. This position is ideal for those starting their careers in IT or customer service and often serves as a stepping stone to more advanced technical roles.
What are the most commonly searched types of Technical Support jobs in Illinois? The most popular types of Technical Support jobs in Illinois are:
What are popular job titles related to Entry Level Technical Support jobs in Illinois? For Entry Level Technical Support jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support jobs in Illinois look for? The top searched job categories for Entry Level Technical Support jobs in Illinois are:
What cities in Illinois are hiring for Entry Level Technical Support jobs? Cities in Illinois with the most Entry Level Technical Support job openings:
Entry Level Technical Support jobs near you
Infographic showing various Entry Level Technical Support job openings in Illinois as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 80% Physical, 7% Hybrid, and 13% Remote job distribution, with an average salary of $49,203 per year, or $23.7 per hour.
Entry Level Technical Support

Entry Level Technical Support

Agilant Solutions Inc.

Naperville, IL • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Description:

Position Summary


Agilant Solutions is looking for a Technical Support Analyst to support our retail SMB clients


As a Technical Support Analyst, you will provide support to retail customers and business users to make Agilant Solutions an industry leader. Your excellent knowledge of troubleshooting and customer service skills will bring you success.


Agilant Solutions is an excellent place to collaborate in a fast-paced environment.


Job Requirements


Hours: Anytime between 7am-10pm CST AND must have weekend availability, Schedule is subject to change based on business needs


· Previous experience working in a call center or help desk environment preferred


· Experience in data entry or with an IT Retailer or Supplier (e.g., Best Buy, Geek Squad, Office Max)


· Excellent communication and customer service skills


· Knowledge of Windows and Office 365


· Knowledge of CSP and Microsoft Partner Center


· Managing several priorities in an ever-changing environment


· Plan, develop, and implement training on products and sales techniques


· Strong verbal, written, and presentation skills


· Reliable transportation to the office on weekdays


· Any certifications such as A+ or MTA preferred


French Speaking is a plus


Skills


· Must be organized and self-motivated


· High energy personality


· Ability to motivate team members to meet or exceed expectations through positive reinforcement


· Goal oriented


Responsibilities


· Responsible for maintaining a professional relationship with clients


· Proprietary troubleshooting techniques to resolve a customer’s technical issues


· Deliver service and support to end-users via phone


· Documenting call history for service events


· Have a working knowledge of client processes


Compensation


· $16-$18/hr. Base on Experience and Qualifications


· Paid time off


· Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k)


· Paid training and advancement opportunities


Equal Opportunity


Agilant Solutions, Inc is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.

Requirements:


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