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Entry Level It Support Technician Jobs in Illinois

ProSource

Entry Level IT Support Technician

Chicago, IL · On-site

$50K - $70K/yr

As an Entry-Level IT Support Technician, you will play a crucial role in ensuring the smooth operation of our company's technological infrastructure. You will work closely with our team to provide ...

ProSource

Entry Level IT Support Technician

Chicago, IL · On-site

$50K - $70K/yr

As an Entry-Level IT Support Technician, you will play a crucial role in ensuring the smooth operation of our company's technological infrastructure. You will work closely with our team to provide ...

Milestone Technologies

Onsite IT Support Technician

Chicago, IL · On-site

$22.25 - $30.50/hr

Onsite It Support Technician Job Location: Chicago, IL Location Type: Onsite Req ID: 13032 Company ... Job Overview Provide entry-level onsite IT support for end users by following documented procedures ...

United Chemi-Con

Be Seen First

IT Support Technician

Rolling Meadows, IL · On-site

$24 - $26/hr

POSITION SUMMARY The IT Support Technician is responsible for providing technical assistance and support to end-users within the organization. This includes diagnosing and resolving hardware and ...

DivIHN Integration Inc

IT Support Technician

Lemont, IL · On-site

$21.75 - $29.75/hr

Mid-Level IT Support Technician Location: On-site at Lemont, IL Duration: 6 Months Work Schedule: The contractor is expected to work a standard 40-hour week, 8 hours daily. Monday through Friday, 9 ...

Chameleon Integrated Services

IL · On-site

$40K - $45K/yr

Chameleon Integrated Services is currently looking for an AV/Move/LRA Support Technician to support ... The AV/Move/LRA support team will support the IT team's initiative to maintain a high level of ...

suncast

IT Support Technician

Batavia, IL

$50K - $65K/yr

The IT Operations Support Analyst is responsible for frontline IT operations Help Desk ticket fulfillment, improving documentation of IT tasks, and assisting with IT projects. The IT Operations ...

Suncast

IT Support Technician

Batavia, IL · On-site

$50K - $65K/yr

The IT Operations Support Analyst is responsible for frontline IT operations Help Desk ticket fulfillment, improving documentation of IT tasks, and assisting with IT projects. The IT Operations ...

Suncast

IT Support Technician

Batavia, IL · On-site

$50K - $65K/yr

IT Operations Support Analyst Suncast Corporation is the leading US-based designer, manufacturer, and distributor of high-quality resin products for the home and industrial markets. A privately held ...

suncast

IT Support Technician

Batavia, IL

$50K - $65K/yr

The IT Operations Support Analyst is responsible for frontline IT operations Help Desk ticket fulfillment, improving documentation of IT tasks, and assisting with IT projects. The IT Operations ...

Solution Partners, Inc.

IT Support Technician

Bolingbrook, IL · On-site

$21.25 - $29.25/hr

Responsible for the fulfillment of IT service catalog requests from customers. Required Knowledge, Skills, and Abilities * 2 or more years of experience working in a technical support role provide ...

Middleground

IT Support On-Site Technician

Westchester, IL · On-site

$21.25 - $29.25/hr

Middleground, established in 2009, is a growing IT Managed Service Provider located in Westchester (20 minutes to the Chicago Loop and most suburbs) is seeking a Field Support Technician to join our ...

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Entry Level It Support Technician information

See Illinois salary details

$13

$24

$35

How much do entry level it support technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for entry level it support technician in Illinois is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Technician, and why are they important?

To thrive as an Entry Level IT Support Technician, you need a solid understanding of computer hardware, operating systems, basic networking, and troubleshooting, often demonstrated by a relevant associate degree or entry-level certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you address user issues and work collaboratively. These skills ensure timely resolution of technical problems and provide a positive support experience for end users.

What are some common challenges faced by Entry Level IT Support Technicians, and how can they be addressed?

Entry Level IT Support Technicians often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating effectively with users who have varying levels of technical knowledge. To address these, it's helpful to build strong problem-solving skills, utilize available knowledge bases and documentation, and practice clear, patient communication. Over time, gaining hands-on experience and seeking mentorship from senior team members can greatly enhance confidence and effectiveness in the role.

What does an Entry Level IT Support Technician do?

An Entry Level IT Support Technician is responsible for helping users resolve technical issues with their computers, software, and network systems. They often assist with setting up new equipment, troubleshooting problems, installing updates, and providing support either in person, over the phone, or through remote tools. This role is crucial in ensuring that an organization's technology runs smoothly and efficiently. Entry level technicians typically work under the supervision of more experienced IT staff and may also document issues and solutions for future reference.

What is the easiest entry-level IT job to get?

An entry-level IT support technician role is often considered one of the easiest IT jobs to obtain, as it typically requires basic technical skills, customer service abilities, and a foundational understanding of hardware and software. Certifications like CompTIA A+ can improve chances, and the job usually involves troubleshooting, setting up equipment, and assisting users in a fast-paced environment.

What is the difference between Entry Level IT Support Technician vs Help Desk Technician?

AspectEntry Level IT Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, Help Desk certifications (e.g., HDI, Microsoft)
Work EnvironmentOn-site or remote support, troubleshooting hardware/software issuesCustomer service-focused, primarily remote or call center support
Employer & Industry UsageIT departments across various industries, tech companies, small businessesIT service providers, corporate help desks, tech support centers

Both roles involve troubleshooting and supporting users with hardware and software issues. The Entry Level IT Support Technician often has a broader technical scope, including network and hardware support, while Help Desk Technicians focus more on customer service and remote support. Both positions serve as entry points into IT careers and require similar certifications and skills.

What are the most commonly searched types of It Support Technician jobs in Illinois? The most popular types of It Support Technician jobs in Illinois are:
What are popular job titles related to Entry Level It Support Technician jobs in Illinois? For Entry Level It Support Technician jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support Technician jobs in Illinois look for? The top searched job categories for Entry Level It Support Technician jobs in Illinois are:
What cities in Illinois are hiring for Entry Level It Support Technician jobs? Cities in Illinois with the most Entry Level It Support Technician job openings:
Entry Level It Support Technician jobs near you
Infographic showing various Entry Level It Support Technician job openings in Illinois as of May 2026, with employment types broken down into 2% As Needed, 40% Full Time, 55% Part Time, 1% Temporary, and 2% Contract. Highlights an 73% Physical, 3% Hybrid, and 24% Remote job distribution, with an average salary of $50,527 per year, or $24.3 per hour.
Future Opening: Entry Level IT Support Technician

Future Opening: Entry Level IT Support Technician

Prosource Wholesale

Chicago, IL • On-site

$22.25 - $30.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

ProSource Wholesale rating

7.0

Company rating: 7.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

14th of 43 rated home improvement retailers

Job description

Entry-Level IT Support Technician

Digital Systems & Integration is a dynamic and rapidly growing technology company committed to delivering exceptional services to our clients. We pride ourselves on innovation, efficiency, and a collaborative work environment. As part of our expansion, we are seeking a motivated Entry-Level IT Support Technician to join our team and contribute to our success.

Position Overview

As an Entry-Level IT Support Technician, you will play a crucial role in ensuring the smooth operation of our company's technological infrastructure. You will work closely with our team to provide technical assistance, troubleshoot issues, and maintain hardware and software systems. This role is ideal for individuals passionate about technology, problem-solving, and delivering excellent customer service.

Responsibilities
  • Provide first-line technical support to employees experiencing hardware, software, or network issues via phone, email, or in-person.
  • Diagnose and resolve technical problems with desktops, laptops, printers, mobile devices, and other peripherals.
  • Install, configure, and maintain software applications and operating systems.
  • Set up and troubleshoot network connectivity issues, including LAN, WAN, and VPN configurations.
  • Assist in the deployment and maintenance of IT infrastructure, including servers, routers, switches, and firewalls.
  • Collaborate with senior staff to identify and implement process improvements and best practices.
  • Document support activities, solutions, and configurations for future reference.
  • Participate in IT projects, such as system upgrades, migrations, and new technology implementations.
  • Stay current with emerging technologies and industry trends to enhance technical skills and knowledge.
Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Basic understanding of computer hardware, operating systems (Windows, macOS, Linux), and software applications.
  • Familiarity with networking concepts, protocols, and troubleshooting techniques.
  • Customer service-oriented mindset with a desire to assist others.
Benefits

- Competitive salary commensurate with experience.

- Comprehensive health, dental, and vision insurance plans.

- Retirement savings plan with employer match.

- Paid time off and holidays.

- Professional development opportunities and support for certifications.

- Collaborative and inclusive work culture with opportunities for growth and advancement.

Join DSI and embark on a rewarding career in IT where you can make a meaningful impact while expanding your skills and knowledge in a supportive environment.

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