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Entry Level It Support Technician Jobs in Champaign, IL

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Entry Level It Support Technician information

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$14

$25

$37

How much do entry level it support technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for entry level it support technician in Champaign, IL is $25.11, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $28.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Technician, and why are they important?

To thrive as an Entry Level IT Support Technician, you need a solid understanding of computer hardware, operating systems, basic networking, and troubleshooting, often demonstrated by a relevant associate degree or entry-level certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you address user issues and work collaboratively. These skills ensure timely resolution of technical problems and provide a positive support experience for end users.

What are some common challenges faced by Entry Level IT Support Technicians, and how can they be addressed?

Entry Level IT Support Technicians often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating effectively with users who have varying levels of technical knowledge. To address these, it's helpful to build strong problem-solving skills, utilize available knowledge bases and documentation, and practice clear, patient communication. Over time, gaining hands-on experience and seeking mentorship from senior team members can greatly enhance confidence and effectiveness in the role.

What does an Entry Level IT Support Technician do?

An Entry Level IT Support Technician is responsible for helping users resolve technical issues with their computers, software, and network systems. They often assist with setting up new equipment, troubleshooting problems, installing updates, and providing support either in person, over the phone, or through remote tools. This role is crucial in ensuring that an organization's technology runs smoothly and efficiently. Entry level technicians typically work under the supervision of more experienced IT staff and may also document issues and solutions for future reference.

What is the easiest entry-level IT job to get?

An entry-level IT support technician role is often considered one of the easiest IT jobs to obtain, as it typically requires basic technical skills, customer service abilities, and a foundational understanding of hardware and software. Certifications like CompTIA A+ can improve chances, and the job usually involves troubleshooting, setting up equipment, and assisting users in a fast-paced environment.

What is the difference between Entry Level IT Support Technician vs Help Desk Technician?

AspectEntry Level IT Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, Help Desk certifications (e.g., HDI, Microsoft)
Work EnvironmentOn-site or remote support, troubleshooting hardware/software issuesCustomer service-focused, primarily remote or call center support
Employer & Industry UsageIT departments across various industries, tech companies, small businessesIT service providers, corporate help desks, tech support centers

Both roles involve troubleshooting and supporting users with hardware and software issues. The Entry Level IT Support Technician often has a broader technical scope, including network and hardware support, while Help Desk Technicians focus more on customer service and remote support. Both positions serve as entry points into IT careers and require similar certifications and skills.

What are the most commonly searched types of It Support Technician jobs in Champaign, IL? The most popular types of It Support Technician jobs in Champaign, IL are:
What are popular job titles related to Entry Level It Support Technician jobs in Champaign, IL? For Entry Level It Support Technician jobs in Champaign, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support Technician jobs in Champaign, IL look for? The top searched job categories for Entry Level It Support Technician jobs in Champaign, IL are:
What cities near Champaign, IL are hiring for Entry Level It Support Technician jobs? Cities near Champaign, IL with the most Entry Level It Support Technician job openings:
Entry Level It Support Technician jobs near you
Infographic showing various Entry Level It Support Technician job openings in Champaign, IL as of May 2026, with employment types broken down into 2% As Needed, 32% Full Time, 61% Part Time, 4% Temporary, and 1% Contract. Highlights an 55% Physical, 6% Hybrid, and 39% Remote job distribution, with an average salary of $52,219 per year, or $25.1 per hour.
IT Field Support Technician_Champaign

IT Field Support Technician_Champaign

Red Knight Solutions, LLC

Champaign, IL • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
**You will need to be available to take calls M-F between the hours of 9:00am - 6:00pm**
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training AT NO COST TO YOU
Responsibilities and Skills

  • Providing customer break fix support for designated equipment
  • Communicating clearly in written and verbal form
  • Possess excellent customer service skills
  • Accepting and delivery of all service calls assigned
  • Completing all administrative tasks associated with each call
  • Responsible for control and return of assets and inventory
  • Other duties may be assigned to meet business needs
  • May provide functional guidance to colleagues
Requirements
  • Typically requires technical school certification or equivalent and 1-2 years of relevant experience
  • Ability to drive yourself to client locations
  • Ability to lift and or move various computer equipment up to 50 lbs.
  • Valid driver's license
  • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
  • Must own a basic repair tool kit

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