Depending on qualifications, the successful candidates may be hired at either the IT Help Desk Associate or Assistant level. Job Summary: Function as a primary contact for Help Desk incidents and ...
New
Depending on qualifications, the successful candidates may be hired at either the IT Help Desk Associate or Assistant level. Job Summary: Function as a primary contact for Help Desk incidents and ...
New
Depending on qualifications, the successful candidates may be hired at either the IT Help Desk Associate or Assistant level. Job Summary: Function as a primary contact for Help Desk incidents and ...
New
Bedford Park, IL · On-site
$65K - $75K/yr
Helpdesk Technician Company: Four Seasons Heating, Air Conditioning, Plumbing & Electric Location: Bedford Park, IL Pay: $65k-$75k About Us Four Seasons Heating and Cooling is Chicagoland's leading ...
Bedford Park, IL · On-site
$65K - $75K/yr
Helpdesk Technician Company: Four Seasons Heating, Air Conditioning, Plumbing & Electric Location: Bedford Park, IL Pay: $65k-$75k About Us Four Seasons Heating and Cooling is Chicagoland's leading ...
Chicago, IL · On-site
$50K - $60K/yr
Associate degree or 2+ years of college-level coursework, or equivalent work experience. * 2+ years of experience working in a Help Desk environment. * 2+ years of experience in a customer service ...
Chicago, IL · On-site
$50K - $60K/yr
Associate degree or 2+ years of college-level coursework, or equivalent work experience. * 2+ years of experience working in a Help Desk environment. * 2+ years of experience in a customer service ...
$50K - $60K/yr
Associate degree or 2+ years of college-level coursework, or equivalent work experience. * 2+ years of experience working in a Help Desk environment. * 2+ years of experience in a customer service ...
$50K - $60K/yr
Associate degree or 2+ years of college-level coursework, or equivalent work experience. * 2+ years of experience working in a Help Desk environment. * 2+ years of experience in a customer service ...
Campus, IL · On-site
$18 - $24.50/hr
Job Summary The Student Help Desk Assistant will perform basic office duties, provide customer service, and support for the University. The University Help Desk is a part of Information Technology ...
Campus, IL · On-site
$18 - $24.50/hr
Job Summary The Student Help Desk Assistant will perform basic office duties, provide customer service, and support for the University. The University Help Desk is a part of Information Technology ...
$18 - $24.50/hr
Job Summary The OPS Non-Student Help Desk Support Associate will perform basic office duties, provide customer service, and support for the University. The University Help Desk is a part of ...
$18 - $24.50/hr
Job Summary The OPS Non-Student Help Desk Support Associate will perform basic office duties, provide customer service, and support for the University. The University Help Desk is a part of ...
Chicago, IL · On-site
... Associates degree/or equivalent experience Physical Requirements: -Ability to lift and carry up to ... help desk is needed Preferred Skills: -Apple Mac OSX experience a plus -4-year degree in IT/CS a ...
Chicago, IL · On-site
... Associates degree/or equivalent experience Physical Requirements: -Ability to lift and carry up to ... help desk is needed Preferred Skills: -Apple Mac OSX experience a plus -4-year degree in IT/CS a ...
Chicago, IL · On-site
... Associates degree/or equivalent experience Physical Requirements: -Ability to lift and carry up to ... help desk is needed Preferred Skills: -Apple Mac OSX experience a plus -4-year degree in IT/CS a ...
Chicago, IL · On-site
... Associates degree/or equivalent experience Physical Requirements: -Ability to lift and carry up to ... help desk is needed Preferred Skills: -Apple Mac OSX experience a plus -4-year degree in IT/CS a ...
Chicago, IL · On-site
... Associates degree/or equivalent experience Physical Requirements: -Ability to lift and carry up to ... help desk is needed Preferred Skills: -Apple Mac OSX experience a plus -4-year degree in IT/CS a ...
Chicago, IL · On-site
... Associates degree/or equivalent experience Physical Requirements: -Ability to lift and carry up to ... help desk is needed Preferred Skills: -Apple Mac OSX experience a plus -4-year degree in IT/CS a ...
Chicago, IL · On-site
... Associates degree/or equivalent experience Physical Requirements: -Ability to lift and carry up to ... help desk is needed Preferred Skills: -Apple Mac OSX experience a plus -4-year degree in IT/CS a ...
Chicago, IL · On-site
... Associates degree/or equivalent experience Physical Requirements: -Ability to lift and carry up to ... help desk is needed Preferred Skills: -Apple Mac OSX experience a plus -4-year degree in IT/CS a ...
Elk Grove Village, IL · On-site
$60K - $70K/yr
We are seeking qualified individuals with 3+ years of Help Desk experience looking to further ... An associate degree in the field of business administration, computer science, or management ...
Elk Grove Village, IL · On-site
$60K - $70K/yr
We are seeking qualified individuals with 3+ years of Help Desk experience looking to further ... An associate degree in the field of business administration, computer science, or management ...
Elk Grove Village, IL · On-site
$60K - $70K/yr
We are seeking qualified individuals with 3+ years of Help Desk experience looking to further ... An associate degree in the field of business administration, computer science, or management ...
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Elk Grove Village, IL · On-site
$60K - $70K/yr
We are seeking qualified individuals with 3+ years of Help Desk experience looking to further ... An associate degree in the field of business administration, computer science, or management ...
Elk Grove Village, IL · On-site
$60K - $70K/yr
We are seeking qualified individuals with 3+ years of Help Desk experience looking to further ... An associate degree in the field of business administration, computer science, or management ...
Elk Grove Village, IL · On-site
$60K - $70K/yr
We are seeking qualified individuals with 3+ years of Help Desk experience looking to further ... An associate degree in the field of business administration, computer science, or management ...
Associate degree in Information Technology, Computer Science, Business Systems, Web Technology, or related discipline preferred. Experience: * Minimum 5 years of help desk, web support, SharePoint ...
Associate degree in Information Technology, Computer Science, Business Systems, Web Technology, or related discipline preferred. Experience: * Minimum 5 years of help desk, web support, SharePoint ...
South Elgin, IL · On-site
$50K - $60K/yr
Hoffer Plastics is hiring for " Help Desk Technician ", "1st shift". Starting Pay $50k - $60K ... Education: High school diploma or GED required; an Associate's degree, IT certificate (e.g ...
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South Elgin, IL · On-site
$50K - $60K/yr
Hoffer Plastics is hiring for " Help Desk Technician ", "1st shift". Starting Pay $50k - $60K ... Education: High school diploma or GED required; an Associate's degree, IT certificate (e.g ...
South Elgin, IL · On-site
$50K - $60K/yr
Hoffer Plastics is hiring for " Help Desk Technician ", " 1st shift ". Starting Pay $50k - $60K ... Education: High school diploma or GED required; an Associate's degree, IT certificate (e.g ...
South Elgin, IL · On-site
$50K - $60K/yr
Hoffer Plastics is hiring for " Help Desk Technician ", " 1st shift ". Starting Pay $50k - $60K ... Education: High school diploma or GED required; an Associate's degree, IT certificate (e.g ...
South Elgin, IL · On-site
$50K - $60K/yr
Hoffer Plastics is hiring for " Help Desk Technician ", " 1st shift ". Starting Pay $50k - $60K ... Education: High school diploma or GED required; an Associate's degree, IT certificate (e.g ...
South Elgin, IL · On-site
$50K - $60K/yr
Hoffer Plastics is hiring for " Help Desk Technician ", " 1st shift ". Starting Pay $50k - $60K ... Education: High school diploma or GED required; an Associate's degree, IT certificate (e.g ...
Associate degree in Information Technology, Computer Science, Business Systems, Web Technology, or related discipline preferred. Experience: * Minimum 5 years of help desk, web support, SharePoint ...
Associate degree in Information Technology, Computer Science, Business Systems, Web Technology, or related discipline preferred. Experience: * Minimum 5 years of help desk, web support, SharePoint ...
Associate degree in Information Technology, Computer Science, Business Systems, Web Technology, or related discipline preferred. Experience: * Minimum 5 years of help desk, web support, SharePoint ...
Associate degree in Information Technology, Computer Science, Business Systems, Web Technology, or related discipline preferred. Experience: * Minimum 5 years of help desk, web support, SharePoint ...
Gurnee, IL · On-site
$18.02 - $23.43/hr
Description Are you a tech enthusiast with a drive to help others? Warren-Newport Public Library in Gurnee, IL is seeking a dedicated part-time Tech Desk Associate (average of 17 hours per week) to ...
Gurnee, IL · On-site
$18.02 - $23.43/hr
Description Are you a tech enthusiast with a drive to help others? Warren-Newport Public Library in Gurnee, IL is seeking a dedicated part-time Tech Desk Associate (average of 17 hours per week) to ...
$13.98 - $15.63
12% of jobs
$17.07 is the 25th percentile. Wages below this are outliers.
$15.63 - $17.28
15% of jobs
The median wage is $18.89 / hr.
$17.28 - $18.93
24% of jobs
$18.93 - $20.58
13% of jobs
$20.58 - $22.23
9% of jobs
$22.54 is the 75th percentile. Wages above this are outliers.
$22.23 - $23.89
16% of jobs
$23.89 - $25.54
5% of jobs
$25.54 - $27.19
2% of jobs
$27.19 - $28.84
3% of jobs
$28.84 - $30.49
0% of jobs
$30.49 - $32.15
1% of jobs
$13
$20
$32
| Aspect | Help Desk Associate | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more technical certifications |
| Work Environment | Help desk, call centers, on-site support | Remote or on-site technical support, troubleshooting |
| Employer & Industry | IT service providers, corporate IT departments | IT companies, software vendors, tech support firms |
| Search & Comparison Intent | Commonly compared for entry-level IT roles | More technical, troubleshooting focus |
The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.
The most popular types of Help Desk jobs in Illinois are:
For Help Desk Associate jobs in Illinois, the most frequently searched job titles are:
The top searched job categories for Help Desk Associate jobs in Illinois are:
Cities in Illinois with the most Help Desk Associate job openings:

Other
Posted 3 days ago
New
This is a multi-level search with two open positions to be filled. Depending on qualifications, the successful candidates may be hired at either the IT Help Desk Associate or Assistant level.
Job Summary:
Function as a primary contact for Help Desk incidents and requests. Evaluate technical problems, initiate, track, and document solution processes, and provide direct technical assistance on hardware or software.
IT Help Desk Assistant
Job Responsibilities:
Sourced by ZipRecruiter
Colleges, universities, and professional schools
1,001 - 5,000 Employees
Des Plaines, IL, US
1969