Rockford, IL · On-site
$15 - $16/hr
Front Desk Agent - Job DescriptionReporting Structure Reports to: Front Office Manager and General ... Promote a positive environment by being courteous, friendly, and helpful to guests, managers, and ...
Quick apply
Rockford, IL · On-site
$15 - $16/hr
Front Desk Agent - Job DescriptionReporting Structure Reports to: Front Office Manager and General ... Promote a positive environment by being courteous, friendly, and helpful to guests, managers, and ...
Rockford, IL · On-site
$13.50 - $17.25/hr
Willing to take initiative and help outside typical responsibilities when necessary. A team player ... High school diploma/GED required, Associate's degree or administrative training is preferred
Quick apply
Rockford, IL · On-site
$13.50 - $17.25/hr
Willing to take initiative and help outside typical responsibilities when necessary. A team player ... High school diploma/GED required, Associate's degree or administrative training is preferred
Rockford, IL · On-site
$13.50 - $17.25/hr
Willing to take initiative and help outside typical responsibilities when necessary. A team player ... High school diploma/GED required, Associate's degree or administrative training is preferred
Quick apply
Rockford, IL · On-site
$13.50 - $17.25/hr
Willing to take initiative and help outside typical responsibilities when necessary. A team player ... High school diploma/GED required, Associate's degree or administrative training is preferred
Rockford, IL · On-site
$13.50 - $17.25/hr
Willing to take initiative and help outside typical responsibilities when necessary. A team player ... High school diploma/GED required, Associate's degree or administrative training is preferred
Quick apply
Rockford, IL · On-site
$13.50 - $17.25/hr
Willing to take initiative and help outside typical responsibilities when necessary. A team player ... High school diploma/GED required, Associate's degree or administrative training is preferred
Dekalb, IL · On-site
See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ... started as hourly associates Your Day at Lowe's * Deliver excellent customer service * Help ...
Dekalb, IL · On-site
See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ... started as hourly associates Your Day at Lowe's * Deliver excellent customer service * Help ...
Rockford, IL · On-site
$16 - $19.25/hr
... Front Desk/Receptionist to join our team. In this role, you will provide support to our office ... Willing to take initiative and help outside typical responsibilities when necessary. A team player ...
Rockford, IL · On-site
$16 - $19.25/hr
... Front Desk/Receptionist to join our team. In this role, you will provide support to our office ... Willing to take initiative and help outside typical responsibilities when necessary. A team player ...
Rockford, IL · On-site
... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... with help of contracted maintenance personnel and Ross Associates. * Ensures scheduling and ...
Rockford, IL · On-site
... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... with help of contracted maintenance personnel and Ross Associates. * Ensures scheduling and ...
Rockford, IL · On-site
... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... with help of contracted maintenance personnel and Ross Associates. * Ensures scheduling and ...
Rockford, IL · On-site
... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... with help of contracted maintenance personnel and Ross Associates. * Ensures scheduling and ...
Rockford, IL · On-site
... desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the ... with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and ...
Rockford, IL · On-site
... desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the ... with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and ...
Rockford, IL · On-site
... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... with help of contracted maintenance personnel and Ross Associates. * Ensures scheduling and ...
Rockford, IL · On-site
... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... with help of contracted maintenance personnel and Ross Associates. * Ensures scheduling and ...
Dekalb, IL · On-site
$32.50 - $44.50/hr
Monitors office communication and performance to ensure that center leaders, front desk, referrals ... Works with clinical providers to help schedule meetings with patients and/or write letters to/for ...
Dekalb, IL · On-site
$32.50 - $44.50/hr
Monitors office communication and performance to ensure that center leaders, front desk, referrals ... Works with clinical providers to help schedule meetings with patients and/or write letters to/for ...
Rockford, IL · On-site
$20 - $23/hr
... fulfill to help facilitate quality, patient-centered care: Front Office & Patient Experience ... High school diploma or equivalent required; associate degree or medical office certification ...
Rockford, IL · On-site
$20 - $23/hr
... fulfill to help facilitate quality, patient-centered care: Front Office & Patient Experience ... High school diploma or equivalent required; associate degree or medical office certification ...
$13.33 - $14.90
12% of jobs
$16.28 is the 25th percentile. Wages below this are outliers.
$14.90 - $16.48
15% of jobs
The median wage is $18.02 / hr.
$16.48 - $18.05
24% of jobs
$18.05 - $19.63
13% of jobs
$19.63 - $21.20
9% of jobs
$21.49 is the 75th percentile. Wages above this are outliers.
$21.20 - $22.78
16% of jobs
$22.78 - $24.35
5% of jobs
$24.35 - $25.93
2% of jobs
$25.93 - $27.50
3% of jobs
$27.50 - $29.08
0% of jobs
$29.08 - $30.65
1% of jobs
$13
$19
$30
| Aspect | Help Desk Associate | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more technical certifications |
| Work Environment | Help desk, call centers, on-site support | Remote or on-site technical support, troubleshooting |
| Employer & Industry | IT service providers, corporate IT departments | IT companies, software vendors, tech support firms |
| Search & Comparison Intent | Commonly compared for entry-level IT roles | More technical, troubleshooting focus |
The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.
$15 - $16/hr
Full-time
Posted 20 days ago
Reports to: Front Office Manager and General Manager
High school diploma or equivalent required.
Ability to speak and communicate fluently in English.
Ability to stand for extended periods of time behind the front desk and in front office areas.
Ability to lift and carry items weighing up to 50 pounds.
Comfortable handling various objects, hotel products, and computer equipment.
Must be flexible and willing to work weekends, holidays, and shift is 3-11pm.
Must have Front Desk/Hotel Experience
Marriott Experience preferred.
Provide prompt, friendly, courteous, and professional guest service at all times.
Perform guest check-in and check-out procedures efficiently and professionally.
Serve as Manager on Duty (MOD) when scheduled.
Register arriving guests, issue room keys, and provide information regarding hotel services, room locations, and local attractions.
Answer telephone calls in a prompt, courteous, and professional manner.
Promote and upsell room types and hotel services when possible to maximize hotel revenue.
Maintain proficiency in the Property Management System (PMS).
Complete all required brand training and maintain familiarity with brand standards and requirements through the Brand Portal.
Maintain a strong understanding of hotel operating procedures and policies.
Accurately process cash, credit card transactions, and other forms of payment according to established procedures.
Perform administrative tasks such as data entry, reporting, document scanning, and record maintenance.
Address guest complaints and requests professionally and take appropriate service recovery actions to ensure guest satisfaction.
Assist with additional duties as assigned, including:
Guest room tours
Special guest request
Lobby cleaning and organization
Preparing reports and documentation
Record and document all relevant events and incidents in the communication log.
Ensure the lobby and public areas, including the breakfast area, are clean, organized, and presentable.
Follow procedures that protect the safety, security, and privacy of guests and employees.
Operate all front desk equipment efficiently, including credit card machines, copiers, and fax machines.
Maintain complete knowledge of room types, rate plans, and hotel offerings.
Understand and follow the hotel’s franchise policies regarding guaranteed reservations and no-shows.
Process reservation modifications and cancellations accurately.
Promote a positive environment by being courteous, friendly, and helpful to guests, managers, and colleagues.
Encourage teamwork and quality service through clear communication and coordination with other departments.
Maintain schedule flexibility and be willing to work any assigned shift.
Strong communication and interpersonal skills
Friendly and approachable personality
Ability to work well as part of a team-oriented environment
Attentive and active listener
Professional appearance and grooming
Ability to give praise openly and provide feedback constructively
