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Help Desk Associate Jobs in Bloomington, IL (NOW HIRING)

Orangetheory Fitness

Sales Associate

Bloomington, IL · On-site

$15 - $17/hr

Working at our front desk which includes answering phones and talking to members among other tasks ... Selling memberships to help the studio thrive * Following up on prospective clients * Handling ...

Atrium Hospitality

Sales Coordinator

Normal, IL · On-site

$19/hr

Help prepare proposals, contracts, and group documentation, including uploading signed agreements ... Able to sit at a desk and manage phone, email, and system tasks for most of the day. Why Atrium?

Atrium Hospitality

Sales Coordinator

Normal, IL · On-site

$19/hr

Help prepare proposals, contracts, and group documentation, including uploading signed agreements ... Able to sit at a desk and manage phone, email, and system tasks for most of the day. Why Atrium?

Atrium Hospitality

Sales Coordinator

Normal, IL · On-site

$19/hr

Help prepare proposals, contracts, and group documentation, including uploading signed agreements ... Able to sit at a desk and manage phone, email, and system tasks for most of the day. Why Atrium?

Atrium Hospitality

Sales Coordinator

Normal, IL · On-site

$19/hr

Help prepare proposals, contracts, and group documentation, including uploading signed agreements ... Able to sit at a desk and manage phone, email, and system tasks for most of the day. Why Atrium?

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Bloomington, IL

Help Desk Associate information

See Bloomington, IL salary details

$13

$20

$31

How much do help desk associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for help desk associate in Bloomington, IL is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Bloomington, IL?

The most popular types of Help Desk jobs in Bloomington, IL are:

What job categories do people searching Help Desk Associate jobs in Bloomington, IL look for?

The top searched job categories for Help Desk Associate jobs in Bloomington, IL are:

What cities near Bloomington, IL are hiring for Help Desk Associate jobs?

Cities near Bloomington, IL with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Bloomington, IL as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $42,828 per year, or $20.6 per hour.

Apostolic Christian Bookstore Store Associate

Apostolic Christian Ministries

Goodfield, IL • On-site

$15/hr

Part-time

Posted 15 days ago

Job description

Apostolic Christian Bookstore Store Associate

Reports to: Publications Administrative Assistant

Classification: Part-Time, Non-Exempt

Location: Apostolic Christian Bookstore, Goodfield, IL

Hours: Wednesday and Thursday mornings from 8:30-11:30 AM


Position Summary

The ACB Bookstore Associate supports the daily operations of the bookstore by providing excellent customer service, maintaining merchandise displays, and assisting with administrative and fulfillment tasks. The shifts will be worked at the bookstore in Goodfield, IL from 8:30am-11:30 am on Wednesdays and Thursdays with the possibility of additional morning hours being added.

Essential Duties & Responsibilities

-Support store operations including helping customers in person, by email, or over the phone.

-Prepare orders for shipment or pick-up.

-Help with imprinting materials.

-Stock shelves and displays, ensuring products are organized and arranged to store standards.

-Sort and file documents according to the store's system.

-Keep the store clean and organized.


Performs other duties as assigned; responsibilities may be adjusted as organizational needs evolve.

Qualifications

Church/Spiritual Qualifications

  • Active member in good standing in the Apostolic Christian Church of America, with local elder approval.
  • Commitment to serving the full spectrum of ACCA membership across all congregations.
  • Support the ACCA Statement of Faith and Statement on Marriage and Sexuality.
  • Models a lifestyle and character that reflects Christian values in both personal conduct and professional leadership.
  • Collaborative, servant-hearted leadership style.

Professional Requirements

  • Ability to effectively multitask while maintaining accuracy, organization, and excellent customer service.
  • Basic computer and telephone skills. Previous experience with Quickbooks preferred.
  • Ability to organize, prioritize, and complete tasks efficiently.
  • Strong communication and teamwork skills.
  • Customer service experience preferred.
  • Ability to work independently with minimal supervision.
  • Meets all legal requirements for employment and authorization to work.
  • Ability to perform essential job functions with or without reasonable accommodation


Physical/Environmental Requirements

  • Prolonged periods sitting at a desk and working on a computer.
  • Capable of lifting and moving boxes and merchandise up to 20 pounds.
  • Ability to stand, walk, bend, and reach for extended periods.

Apply