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Part Time Help Desk Jobs in Illinois (NOW HIRING)

AlixPartners

IT Help Desk Intern

Chicago, IL · On-site

$15.50 - $20.50/hr

On-Site in Chicago (part-time) MUST BE CURRENTLY AUTHORIZED TO WORK IN THE UNITED STATES. NO VISA ... The IT Intern is a part-time role located in Chicago, IL, reporting to the Service Desk Lead. This ...

Mandarich Law Group, LLP

Helpdesk Support Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

... part-time roles count too!) * Strong communication skills--you're just as comfortable talking to people as you are working with machines * Curious, proactive, and eager to learn * Associate degree or ...

City of Lake Forest, IL

IT Intern

Lake Forest, IL · On-site

$15 - $20.76/hr

... part-time, year-round internship offers more than a typical seasonal or summer internship. Over a period of up to 24 months, the IT Intern will work closely with the City's IT team to solve help desk ...

Lake Forest

IT Intern

Lake Forest, IL

$15 - $20.76/hr

... part-time, year-round internship offers more than a typical seasonal or summer internship. Over a period of up to 24 months, the IT Intern will work closely with the City's IT team to solve help desk ...

VH Lisle LLC

Part-time Front Desk Agent

Chicago, IL · On-site

$25.75/hr

Committed to ongoing growth, we actively seek opportunities and are dedicated to helping both our ... We are seeking a Part Time Front Desk Agent to join our team in delivering exceptional guest ...

Elgin Country Club

Front Desk Receptionist

Elgin, IL · On-site

$14.75 - $19/hr

During colder months, offer to help ladies take off their coat * Hang coats up in one of our coat ... Job Type: Part-time Education: * Associate (Preferred) Experience: * Hospitality Experience

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All JobsHelp Desk JobsPart Time Help Desk JobsPart Time Help Desk Jobs in Illinois

Part Time Help Desk information

What are the key skills and qualifications needed to thrive as a part time help desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What is a part time help desk job?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.
What are the most commonly searched types of Help Desk jobs in Illinois? The most popular types of Help Desk jobs in Illinois are:
What cities in Illinois are hiring for Part Time Help Desk jobs? Cities in Illinois with the most Part Time Help Desk job openings:
Part Time Help Desk jobs near you
Infographic showing various Part Time Help Desk job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

IT Support / Help Desk Technicians

University of Utah

Campus, IL

Part-time

Retirement

Posted 13 days ago

University Of Utah rating

7.2

Company rating: 7.2 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

383rd of 617 rated colleges and universities

Job description

Details
Open Date 07/28/2026 Requisition Number PRN17280N Job Title IT Support / Help Desk Technicians Working Title Student IT Support Technician Career Progression Track S00 Track Level S3 - Skilled FLSA Code Nonexempt Patient Sensitive Job Code? No Type Non Benefited Staff / Student Temporary? No Standard Hours per Week 18 Full Time or Part Time? Part Time Shift Variable Work Schedule Summary
This position is required to work every Sunday from 9-5. And Tuesday & Thursday AM from 8:30AM to 1:30pm
Is this a work study job? No VP Area Academic Affairs Department 00018 - Utah Museum of Natl Hist Oper Location Campus City Salt Lake City, UT Type of Recruitment Internal to the University Pay Rate Range 17.00 to 21.00 Close Date 08/15/2026 Priority Review Date (Note - Posting may close at any time) Job Summary
IT Support / Help Desk Technician, II Provide timely IT & AV support services to employees with basic/first-level technical problems and information technology issues involving desktop, laptop, or network services. Assist both onsite and remote employees. Create and track help desk tickets in the system to ensure prompt and satisfactory resolution to issues. Install and support licensed and internal software/hardware. Track computer hardware and software assets. Assist with accounts, including new hires, terminations, as well as password changes. Maintain printers and coordinate service repairs. Repair PCs, laptops, 3D printers, monitors, etc. Trouble shoot & repair daily all electronic exhibits at NHMU Escalate issues as necessary to appropriate support group. Complete routine tasks under moderate supervision.
Responsibilities
Daily walk the entire Museum Exhibitions and confirm they are working, trouble shooting and repair back to working order. Respond to level 1 helpdesk tickets submitted using Service Now, troubleshooting, fixing and reporting back to submitter. Running the 3D printing farm ensuring orders for 3D prints are fulfilled. Taking all level 1 walking requests for help, taking initiative in completing tickets, providing basic help documents and communicating when end of shift comes without tickets or projects being worked on, are NOT completed.
1. Manages computer equipment, provides basic computer support on common operating systems usage for both hardware and software on multiple platforms.
2. Provides customer service and assists users with software operation and hardware.
3. Regularly assists in development and running of queries, reports in various applications.
4. Notifies appropriate group leaders or managers of errors or equipment malfunctions requiring more advanced troubleshooting and analysis.
5. Calls vendors as needed to repair computers and other electronic equipment.
6. Reviews schedules to process critical job tasks according to assigned priority.
7. Interfaces with various operating system software to assist in correcting errors.
8. Performs preventative maintenance on various computing and A/V equipment, such as replacing projector bulbs, filters and printers.
Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

IT Support / Help Desk Technician, III: Requires 3+ years of related experience.
Preferences
Previous Experience with Service now, 3D printers, customer service is desired. Being in school for a related technology degree is preferred.
Special Instructions Summary Additional Information
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah NonDiscrimination page.
Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

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About University of Utah

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The University of Utah is the state’s flagship institution of higher education, with 18 schools and colleges, more than 100 undergraduate majors and graduate programs, and an enrollment of more than 38,000 students. It is a member of the Association of American Universities—an invitation-only, prestigious group of 71 leading research institutions. The U is advancing a new national model for higher education that delivers societal impact through education, research, health care, and community service, while making social, economic, and cultural contributions that improve lives across Utah and around the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1850

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