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Entry Level Technical Support Analyst Remote Jobs in Chicago, IL

Brainlab

National Technical Support

Chicago, IL · On-site +1

$38K - $48K/yr

... analyze and recognize trends in technical data and manage escalated cases; maintain and submit ... out Remote Performance Reviews; responsible for escalated case support which includes ...

DVSport

Replay Technical Support Specialist

Chicago, IL · Remote

$45K - $65K/yr

... analyze a play quickly during a broadcast, what gives coaches a in-game edge when challenging ... Responsibilities will include replay operations at assigned conferences, on-site and remote phone ...

Outform Group

Technical Solutions Manager

Chicago, IL · Remote

... analysis and corrective-action planning to prevent repeat failures. * Coordinate field dispatch, replacement hardware, vendor intervention, RMA activity, or on-site technical support when remote ...

RR Donnelley

eBilling Analyst - Remote

Warrenville, IL · Remote

$18.99 - $26.59/hr

Work collaboratively with department's supervisor to support e-billing systems by adding/removing ... Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and ...

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All JobsTechnical Support Analyst JobsEntry Level Technical Support Analyst Remote JobsEntry Level Technical Support Analyst Remote Jobs in Chicago, IL

Entry Level Technical Support Analyst Remote information

See Chicago, IL salary details

$15

$28

$44

How much do entry level technical support analyst remote jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level technical support analyst remote in Chicago, IL is $28.37, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $32.21 per hour, depending on experience, location, and employer.

Is there such a thing as an entry level remote technical support analyst job?

Yes, entry-level remote technical support analyst positions are available and typically require basic knowledge of computer systems, troubleshooting skills, and customer service abilities. These roles often involve remote communication tools and may require certifications like CompTIA A+ or similar. They are suitable for candidates starting their careers in IT support.

How to get into entry level technical support analyst remote with no experience?

To start as an entry-level technical support analyst remotely with no experience, focus on developing basic technical skills such as troubleshooting, customer service, and familiarity with common tools like ticketing systems. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge and consider gaining hands-on experience through internships, volunteer work, or online labs to build your resume.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What are the most commonly searched types of Technical Support Analyst Remote jobs in Chicago, IL?

The most popular types of Technical Support Analyst Remote jobs in Chicago, IL are:

What are popular job titles related to Entry Level Technical Support Analyst Remote jobs in Chicago, IL?

For Entry Level Technical Support Analyst Remote jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Entry Level Technical Support Analyst Remote jobs in Chicago, IL look for?

The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Entry Level Technical Support Analyst Remote jobs?

Cities near Chicago, IL with the most Entry Level Technical Support Analyst Remote job openings:

Entry Level Technical Support Analyst Remote jobs near you

Linux Support Analyst, Need MSP Experience, 3rd Shift - Work From Home

Next Step Systems

Des Plaines, IL • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 6 days ago

Job description

Linux Support Analyst, Need MSP Experience, 3rd Shift - Work From Home
For this Linux Support Analyst position, Managed Services Provider and Linux experience is required.
We need someone that is willing to work 1 weekend day (not necessarily both). Also, someone that understands that support is 24/7. This is a 100% Remote opportunity.
Responsibilities:
- Provide technical support for customers via phone, ticket system or messenger.
- Provide support in a wide range of advanced Linux and AWS server management issues.
- Use critical thinking skills to identify and resolve technical problems.
- Maintain effective communication with internal and external channels.
- Provide short-term resolutions and develop preventative measures for the longer term.
- Monitor server alerts for any performance issues and address them appropriately.
- Help create internal documentation as well as customer facing knowledge base.
- Assist in onboarding, training and mentoring new team members.
- Keep up to date with relevant technologies.
Qualifications:
- 1+ years of experience in customer service/technical support via phone or ticketing system.
- Experience as System Administrator, or End User of a Linux Operating System. OS: Ubuntu, CentOS, CloudLinux; Fundamentals: DNS, Networking, IP routing; Database: MySQL; Control Panel: cPanel, AWS.
- Managed Services Provider (MSP) experience is required.
- Experience with troubleshooting in multi-user environments.
- Hands-on experience working with AWS (EC2, CloudWatch, AutoScaling, etc.).
- General understanding of networking (TCP/IP, DNS, Routing, E-Mail).
- Demonstration of independent thinking and decision-making abilities.
- Ability to multitask, adapt to changes quickly, and to prioritize work.
- Excellent communication, availability and interpersonal skills.
- Strong troubleshooting skills in a fast-paced environment.
- Open to 24/7 support environment.
- Availability to possibly working weekends.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Support Analyst, Linux, Ubuntu, CentOS, CloudLinux, DNS, Networking, IP Routing, MySQL, cPanel, AWS, EC2, CloudWatch, TCP/IP, Email, Systems Administrator, Remote, Work From Home, Illinois Recruiters, IT Jobs, Illinois Recruiting
Looking to hire for similar positions in Des Plaines, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Linux Support Analysts for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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