3

Entry Level Technical Support Analyst Remote Jobs in Belleville, IL

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

In this role, you will support pricing, reserving, and analytical initiatives that directly ... Develop technical knowledge in actuarial methods, data analysis, and modeling. * Participate in ...

About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... We provide full training and licensing support. Why recent grads choose this over a traditional job ...

About this role We're hiring entry-level Financial Sales Consultants for our remote team. You'll ... What we provide * Full licensing support -- we walk you through getting your Life and Health ...

... | Entry-Level | Full-Time Are you ready to launch your career with one of the world's most ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

... remote environment. Preferred Qualifications * Experience supporting large healthcare systems ... both technical and operational teams. Why Join? * Fully remote opportunity * Join a highly ...

... remote environment. Preferred Qualifications * Experience supporting large healthcare systems ... both technical and operational teams. Why Join? * Fully remote opportunity * Join a highly ...

next page

Showing results 1-20

Entry Level Technical Support Analyst Remote information

See Belleville, IL salary details

$14

$26

$42

How much do entry level technical support analyst remote jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level technical support analyst remote in Belleville, IL is $26.75, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $30.34 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What job categories do people searching Entry Level Technical Support Analyst Remote jobs in Belleville, IL look for?

The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Belleville, IL are:

What cities near Belleville, IL are hiring for Entry Level Technical Support Analyst Remote jobs?

Cities near Belleville, IL with the most Entry Level Technical Support Analyst Remote job openings:

Infrastructure Support Analyst

Workforce Connections

Saint Louis, MO • Remote

$27/hr

Contractor

Re-posted 25 days ago


Job description

Infrastructure Support Analyst 

Location: Remote (USA)
Schedule: Monday–Friday, 8:30 AM–5:00 PM CST
Start Date: January 26, 2026
Duration: 12-month contract
Extension/Conversion: Yes / Yes
Openings: 1

Position Overview

This role supports enterprise IT infrastructure services focused on managed file transfers (MFT) and job automation/scheduling. The analyst will help configure, maintain, deploy, and troubleshoot file transfer and automation workflows while supporting internal business teams across the organization.

This is a fully remote role that requires strong self-management skills and the ability to work through a high-volume service request queue.

Key Responsibilities
  • Manage and prioritize ServiceNow ticket queues related to MFT job design and deployment

  • Configure, maintain, and support job automation workflows in a Control-M environment

  • Partner with business teams to perform end-to-end testing of automated workflows

  • Administer external partner accounts within MFT platforms

  • Troubleshoot and resolve Level 2 and Level 3 incidents related to file transfer services

  • Ensure service delivery meets established SLAs

  • Support secure data transfer processes across enterprise systems

Required Qualifications
  • Bachelor’s degree in a quantitative, technical, or business-related field

  • 0–2 years of relevant IT or infrastructure support experience

  • Strong problem-solving and analytical skills

  • Ability to identify issues, gather data, and recommend solutions

  • Comfortable working independently in a remote environment

Preferred Qualifications
  • Experience in healthcare IT environments

  • Familiarity with regulatory and security-driven systems

  • Related IT certifications

Technical Skills (Top Priorities)
  1. Control-M (job scheduling / automation)

  2. Globalscape or similar MFT tools

  3. Encryption and secure file transfer concepts

  • Intermediate to advanced Microsoft Excel skills (macros a plus)

Team & Work Environment
  • Part of an Enterprise Scheduling / IT Production Control team

  • Supports file transfers and automation across multiple business lines

  • Fast-paced, ticket-driven environment with enterprise-wide visibility

Interview Process
  • 1–2 virtual interviews via Microsoft Teams

  • Manager review typically within 1–2 days of shortlisting

Not eligible for Corp2Corp

Candidates must be legally authorized to work in the US without sponsorship.

CLIENT does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.