Linux Support Analyst, Need MSP Experience, 3rd Shift - Work From Home For this Linux Support ... 100% Remote opportunity. Responsibilities: - Provide technical support for customers via phone ...
Linux Support Analyst, Need MSP Experience, 3rd Shift - Work From Home For this Linux Support ... 100% Remote opportunity. Responsibilities: - Provide technical support for customers via phone ...
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Downers Grove, IL · On-site +1
$70K - $100K/yr
This position can work remote within the United States and occasional travel to Downers Grove, IL ... The Support Analyst is a customer-facing technical resource responsible for troubleshooting ...
Support Analyst
Downers Grove, IL · On-site +1
$70K - $100K/yr
This position can work remote within the United States and occasional travel to Downers Grove, IL ... The Support Analyst is a customer-facing technical resource responsible for troubleshooting ...
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Downers Grove, IL · On-site +1
$70K - $100K/yr
This position can work remote within the United States and occasional travel to Downers Grove, IL ... The Support Analyst is a customer-facing technical resource responsible for troubleshooting ...
Support Analyst
Downers Grove, IL · On-site +1
$70K - $100K/yr
This position can work remote within the United States and occasional travel to Downers Grove, IL ... The Support Analyst is a customer-facing technical resource responsible for troubleshooting ...
Support Analyst
Downers Grove, IL · On-site +1
$70K - $100K/yr
This position can work remote within the United States and occasional travel to Downers Grove, IL ... The Support Analyst is a customer-facing technical resource responsible for troubleshooting ...
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Downers Grove, IL · On-site +1
$70K - $100K/yr
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National Technical Support
Chicago, IL · On-site +1
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Service Desk Analyst (Remote - U.S.) Jumpstart your career in the dynamic Legal/IT sector with ... The Service Desk Analyst provides technical support related to computer systems, hardware, or ...
Quick apply
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Quick apply
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Schaumburg, IL · Remote
... technical system fluency, and production accuracy. The CSA reports to the Director of Customer ... Remote
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Schaumburg, IL · Remote
... technical system fluency, and production accuracy. The CSA reports to the Director of Customer ... Remote
Quick apply
Client Support Analyst
Schaumburg, IL · Remote
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About the Job Join zerohash as a Technical Support Engineer and help drive the efficiency of our ... Ability to write SQL queries to retrieve and analyze data from internal databases. * Polyglot:
Quick apply
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Quick apply
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Quick apply
... analysis and corrective-action planning to prevent repeat failures. * Coordinate field dispatch, replacement hardware, vendor intervention, RMA activity, or on-site technical support when remote ...
... analysis and corrective-action planning to prevent repeat failures. * Coordinate field dispatch, replacement hardware, vendor intervention, RMA activity, or on-site technical support when remote ...
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$18.99 - $26.59/hr
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Technical Support Engineer (Enterprise Team)
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Senior Technical Support Engineer
Chicago, IL · On-site +1
$90K - $110K/yr
THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution ... Reproduce customer issues where possible, analyze logs and system behavior, validate configurations ...
Internship Technical Support Analyst Remote information
See Chicago, IL salary details
$15.85 - $18.48
9% of jobs
$18.48 - $21.12
12% of jobs
$21.86 is the 25th percentile. Wages below this are outliers.
$21.12 - $23.75
16% of jobs
The median wage is $25.69 / hr.
$23.75 - $26.38
18% of jobs
$26.38 - $29.02
12% of jobs
$31.06 is the 75th percentile. Wages above this are outliers.
$29.02 - $31.65
11% of jobs
$31.65 - $34.29
10% of jobs
$34.29 - $36.92
6% of jobs
$36.92 - $39.55
3% of jobs
$39.55 - $42.19
1% of jobs
$42.19 - $44.82
2% of jobs
$15
$28
$44
How much do internship technical support analyst remote jobs pay per hour?
Linux Support Analyst, Need MSP Experience, 3rd Shift - Work From Home
Des Plaines, IL • On-site, Remote
Full-time
Medical, Retirement, PTO
Re-posted 3 days ago
Job description
For this Linux Support Analyst position, Managed Services Provider and Linux experience is required.
We need someone that is willing to work 1 weekend day (not necessarily both). Also, someone that understands that support is 24/7. This is a 100% Remote opportunity.
Responsibilities:
- Provide technical support for customers via phone, ticket system or messenger.
- Provide support in a wide range of advanced Linux and AWS server management issues.
- Use critical thinking skills to identify and resolve technical problems.
- Maintain effective communication with internal and external channels.
- Provide short-term resolutions and develop preventative measures for the longer term.
- Monitor server alerts for any performance issues and address them appropriately.
- Help create internal documentation as well as customer facing knowledge base.
- Assist in onboarding, training and mentoring new team members.
- Keep up to date with relevant technologies.
Qualifications:
- 1+ years of experience in customer service/technical support via phone or ticketing system.
- Experience as System Administrator, or End User of a Linux Operating System. OS: Ubuntu, CentOS, CloudLinux; Fundamentals: DNS, Networking, IP routing; Database: MySQL; Control Panel: cPanel, AWS.
- Managed Services Provider (MSP) experience is required.
- Experience with troubleshooting in multi-user environments.
- Hands-on experience working with AWS (EC2, CloudWatch, AutoScaling, etc.).
- General understanding of networking (TCP/IP, DNS, Routing, E-Mail).
- Demonstration of independent thinking and decision-making abilities.
- Ability to multitask, adapt to changes quickly, and to prioritize work.
- Excellent communication, availability and interpersonal skills.
- Strong troubleshooting skills in a fast-paced environment.
- Open to 24/7 support environment.
- Availability to possibly working weekends.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Support Analyst, Linux, Ubuntu, CentOS, CloudLinux, DNS, Networking, IP Routing, MySQL, cPanel, AWS, EC2, CloudWatch, TCP/IP, Email, Systems Administrator, Remote, Work From Home, Illinois Recruiters, IT Jobs, Illinois Recruiting
Looking to hire for similar positions in Des Plaines, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Linux Support Analysts for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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About Next Step Systems
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Naperville, IL, US
Year founded
1995