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Entry Level Technical Customer Support Jobs (NOW HIRING)

Managed Solution LLC

Customer Support Representative, L2

$17.50 - $22.25/hr

Customer Support Representatives, Level 2, are responsible for the following... * Answers incoming ... Uses entry-level technical skills and company processes/client service level agreements to ...

Managed Solution

Customer Support Representative, L2

$17.50 - $22.25/hr

Customer Support Representatives, Level 2, are responsible for the following... * Answers incoming ... Uses entry-level technical skills and company processes/client service level agreements to ...

Payroc

PR

$13 - $14/hr

... customer support, entry-level troubleshooting, and ensuring merchant processing is secure and ... Technical Troubleshooting: Accurately diagnosing and resolving merchant processing issues to ensure ...

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Entry Level Technical Customer Support information

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How much do entry level technical customer support jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for entry level technical customer support in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Technical Customer Support vs Technical Support Specialist?

AspectEntry Level Technical Customer SupportTechnical Support Specialist
CredentialsHigh school diploma or equivalent; basic technical knowledgeAssociate's or Bachelor's degree in IT or related field; technical certifications often preferred
Work EnvironmentCall centers, help desks, remote supportIT departments, technical service teams, on-site or remote
Employer & IndustryTech companies, ISPs, software firmsHardware vendors, software companies, tech support firms
Common Search IntentEntry level support roles, basic troubleshootingAdvanced troubleshooting, technical issue resolution

While both roles involve assisting customers with technical issues, Entry Level Technical Customer Support typically requires less formal technical education and focuses on basic troubleshooting and customer service. Technical Support Specialists usually have more technical expertise, certifications, and handle complex issues within technical environments.

What cities are hiring for Entry Level Technical Customer Support jobs? Cities with the most Entry Level Technical Customer Support job openings:
What are the most commonly searched types of Technical Customer Support jobs? The most popular types of Technical Customer Support jobs are:
Entry Level Technical Customer Support jobs near you
Technical Customer Support Representative, Experienced

Technical Customer Support Representative, Experienced

CHS Inc

Napoleon, ND

$19.42 - $31.01/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

CHS Inc. rating

8.0

Company rating: 8.0 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

51st of 345 rated logistics

Job description

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world.  We serve agriculture customers and consumers across the United States and around the world.  Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.

Summary

CHS has an exciting opportunity to join the enterprise customer service team. We are looking for a Technical Customer Support Representative. The customer service function is responsible for facilitating resolution of various types of customer inquiries and disputes. Customer service provides support to customers when dealing with system access and reporting, handling account changes like bank details and shipping locations, invoice explanations and sharing posted prices. Customer service uses available resources and works with internal team members across business functions to investigate and resolve customer inquiries.

This position has the opportunity to be placed within our South Central business unit in Napoleon, ND.

Responsibilities
  • Onboarding & Customer Portal Support: Initiate new customer set up and portal access. Monitor set up process and address delays to ensure safety and compliance requirements are completed. Initiate account changes (bank account, address, etc.) as needed. Provide customer information on how to do business with CHS and utilize digital tools. 
  • Contracting & Order Support: Provide customers with posted bids and price sheet quotes. Work with customers to ensure contract policy is followed, including gathering contract signatures, following up on unfulfilled contracts and over applied bushel designation, etc. Also, general pricing and invoice/ticket application ownership and questions. Support and facilitate activities related to product delivery, order fulfillment, contract amendments and confirmation, and billing/payment balances.
  • Billing & Grain Payment Inquiries: Facilitate customer inquiries related to customer and settlement payments, prepay balance, invoice and payment/contract status and reprinting documents upon request. Intake payments and provide explanation of how to apply.
  • Disputes & General Support: Intake all types of customer disputes such as delivery issues, invoices, contract and pricing discrepancies, and quality. Provide general support including location wait times, where to send payment, and hours of location operation. Provide support for 1099 and patronage statement inquiries.
  • Contract Administration: Review contract details provided by sales team to ensure accuracy. Precisely execute contract creation and amendments. Electronic document management. Compile and distribute relevant reports for stakeholders. Monitor contract performance and track form status for compliance.
  • Other duties and responsibilities as needed or assigned.
Minimum Qualifications (required)
  • 1+ years of experience in Customer Service and Technical Support
  • High School diploma or GED
Additional Qualifications
  • Strong written and verbal communication skills
  • Proficient with MS Word, Excel, and PowerPoint
  • Ability to work extended hours to meet business demands
  • Ability to read, write and communicate in Spanish, preferred
Physical Requirements
  • Ability to sit, stand, bend, walk and talk

CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.

Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.

CHS is an Equal Opportunity Employer/Veterans/Disability.       

Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to chscareers@chsinc.com; to verify that the communication is from CHS.

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