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Entry Level Technical Customer Support Jobs (NOW HIRING)

TOGA Technology

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Entry Level Technical Support Analyst

Naperville, IL · On-site

$16 - $18/hr

Your excellent knowledge of troubleshooting and customer service skills will bring you success ... technical issues · Deliver service and support to end-users via phone · Documenting call history ...

NABCO

Technical Customer Service

Burbank, CA

$65K/yr

Technical Customer Service Sales Burbank, CA, US Full-Time/Regular Technical Customer Service Representative NABCO | Customer Support Full-Time | $65k Base + Bonus + Growth Path Pay, Schedule ...

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How much do entry level technical customer support jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for entry level technical customer support in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Technical Customer Support vs Technical Support Specialist?

AspectEntry Level Technical Customer SupportTechnical Support Specialist
CredentialsHigh school diploma or equivalent; basic technical knowledgeAssociate's or Bachelor's degree in IT or related field; technical certifications often preferred
Work EnvironmentCall centers, help desks, remote supportIT departments, technical service teams, on-site or remote
Employer & IndustryTech companies, ISPs, software firmsHardware vendors, software companies, tech support firms
Common Search IntentEntry level support roles, basic troubleshootingAdvanced troubleshooting, technical issue resolution

While both roles involve assisting customers with technical issues, Entry Level Technical Customer Support typically requires less formal technical education and focuses on basic troubleshooting and customer service. Technical Support Specialists usually have more technical expertise, certifications, and handle complex issues within technical environments.

What cities are hiring for Entry Level Technical Customer Support jobs? Cities with the most Entry Level Technical Customer Support job openings:
What are the most commonly searched types of Technical Customer Support jobs? The most popular types of Technical Customer Support jobs are:
What states have the most Entry Level Technical Customer Support jobs? States with the most job openings for Entry Level Technical Customer Support jobs include:
Entry Level Technical Customer Support jobs near you

Technical Customer Support / Helpdesk - Level 1

MOTA

Sunnyvale, CA

$9 - $17/hr

Full-time

Medical, Retirement, PTO

Posted 11 days ago

Job description

Company Description

UNorth, established in 1999, is a global leader of innovative consumer products and services. 

Our products range across many industries including Electronics, Aviation, Fashion, Toys, Pet Supplies, and Information Technology.
The underlying principle of all operations is the same: be the most innovative, provide an exceptional customer service, and earn results by working hard. 

UNorth offers a fun, highly-intelligent, flexible, and informal working atmosphere. We'll challenge you, involve you, and celebrate your contributions. Build your future by joining a winning team that wants you to succeed. 
There is a wide range of pay, health, and benefit programs available that include wellness benefits, retirement benefits, paid time off, career development, and more. 
UNorth Brands you will be working on specifically are:
Consumer Electronics
www.MOTA.com 

Aviation Headset for Pilots
www.FlyFaro.com 

Job Description
  • Job Title: Technical Customer Support / Helpdesk - Level 1
  • Job Description: We are looking for a bright, sharp, and organized internet savvy individual to join our team in Sunnyvale, CA for Level 1 or Level 2 technical support Position.
  • Type: Full-time
  • General Working Days: Monday-Friday (May include occasional work or tasks off-hours or weekends)
  • General Working Hours: Minimum of 40 hours per week. Irregular hours as needed.
  • Availability: Immediate Opening


RESPONSIBILITIES

  • Able to quickly understand and efficiently resolve customers' concerns
  • Able to provide superb customer care to all customers
  • Able to find technical answers and solutions online
  • Excellent Problem Solving Skills
  • Comfortable communicating over the phone, email, online, and live chat
  • Able to troubleshoot basic  IT related issues such as connecting computers, internet connections, etc
Qualifications
  • Exceptionally Sharp, Punctual, Detailed-Oriented, and Organized
  • Excellent Writing Skills.
  • Be Technical and up to date on Technology
  • General Computer Skills (Windows troubleshooting, Excel, Outlook Email, Internet, Website, etc)
  • Understand basic HTML
  • Must be active on Facebook, Twitter, Instagram, YouTube
  • Ability to multi-task and prioritize in a fast-paced environment
  • Excellent troubleshooting and repair skills
  • Be able to work independently or as a team. Motivated with good interpersonal skills. Good research skills
  • Legal to Work in the United States and be able to pass background check and screening


RESPONSIBILITIES (Include but not limited to):

  • Able to quickly understand and efficiently resolve customers' concerns
  • Able to provide superb customer care to all customers
  • Able to find technical answers and solutions online
  • Excellent Problem Solving Skills
  • Comfortable communicating over the phone, email, online, and live chat
  • Able to troubleshoot basic IT related issues such as connecting computers, internet connections, etc


____________________________________________________________

IN ORDER TO KNOW IF YOU'RE A RIGHT FIT TO APPLY FOR THIS POSITION, YOU SHOULD BE ABLE TO:

  • You should know (without research) top 5 technology product of this year.
  • You should know (without research) what is the name of the next generation Apple and Samsung Mobile Product
  • Consider yourself a sharp and internet savvy person
  • Consider yourself technical
  • Consider yourself a detailed-oriented person
  • Consider yourself proper candidate with ability to achieve "Professional Communication" and "Customer Satisfaction"
Additional Information
  • General Rate for this position is: $9 - $17 / Hour
  • Please Indicate your availability
  • This is an on-site position. Please do not apply if you are looking for remote work.

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