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Entry Level Support Jobs in Wisconsin (NOW HIRING)

Fisher Organization

Entry-Level Remote Sales

Racine, WI · On-site

Join a Purpose-Driven Team Making a Real Impact - Entry-Level Leadership Career Opportunity About ... Coach and support a team of agents to reach and exceed performance goals Lead by example through ...

Tutorperini

Project Engineer Entry-Level

Milwaukee, WI

$66K - $87K/yr

Lunda Construction Co., a Tutor Perini Company, is seeking an Entry-Level Project Engineer to join ... Supporting project teams consisting of Project Managers, Engineers, Superintendents, and field ...

Tutor Perini

Project Engineer Entry-Level

Milwaukee, WI · On-site

$66K - $87K/yr

Lunda Construction Co., a Tutor Perini Company, is seeking an Entry-Level Project Engineer to join ... Supporting project teams consisting of Project Managers, Engineers, Superintendents, and field ...

LDV, Inc.

Entry Level Builder

Burlington, WI · On-site

$19 - $22.50/hr

We are seeking full-time, first shift Entry Level Builders with a variety of skills and experience ... Cutting, drilling, and assembling brackets, supports, and other items required to mount custom ...

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Entry Level Support information

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Wisconsin?

The most popular types of Support jobs in Wisconsin are:

What cities in Wisconsin are hiring for Entry Level Support jobs?

Cities in Wisconsin with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

3rd Shift - Support Specialist Entry Level

Integrated Systems Corp.

Mequon, WI • On-site

$45K - $55K/yr

Full-time

Medical, Dental, Retirement

Posted 24 days ago

Job description

ISCorp Job Description

Job Title:

Associate Support Specialist - 3rd Shift/ overnight

Department / Reports To:

Support| Reports to: Deana Taylor

Job Summary

The Associate Support Specialist provides front-line technical support to ISCorp’s internal users and external clients, ensuring a high level of service and responsiveness. This position is responsible for troubleshooting, help desk support, and escalating issues when appropriate to maintain system uptime and client satisfaction. The role requires strong communication, organization, and problem-solving skills with a customer-first mindset.

Key Responsibilities

  • Serve as the first point of contact for all incoming support inquiries via phone, email, or chat.
  • Manage and prioritize help desk tickets in accordance with established service level agreements.
  • Troubleshoot user issues related to systems access, software functionality, and network connectivity.
  • Escalate complex issues to senior team members or specialized support teams as necessary.
  • Document support interactions and resolutions in the ticketing system.
  • Assist in writing, editing, and maintaining user guides and training materials.
  • Contribute to knowledge base articles to support internal and client use.
  • Maintain a strong focus on timely, accurate, and courteous service delivery.
  • Participate in team meetings and contribute to continuous improvement initiatives.

Required Qualifications

  • Associate degree in Information Technology, Computer Science, or related field; or equivalent experience.
  • 1–2 years of experience in a help desk or technical support environment.
  • Familiarity with:
  • Windows and Mac operating systems
  • Active Directory and Group Policy fundamentals
  • Help desk ticketing systems
  • Strong analytical and troubleshooting skills.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple requests while maintaining attention to detail.

Preferred Qualifications

  • Experience with remote support tools and service desk software.
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
  • Exposure to virtualization or cloud environments.
  • Previous customer service experience in a technical environment.

Key Skills & Attributes

  • Customer-focused and approachable demeanor.
  • Strong problem-solving and critical-thinking abilities.
  • Effective communication across technical and non-technical users.
  • Ability to remain calm and professional under pressure.
  • Team-oriented and eager to learn new technologies.
  • Organized and self-motivated, with a commitment to follow through.

Work Environment & Benefits

ISCorp offers a competitive salary and a full benefits package, including health, dental, 401(k), and profit sharing. Our Mequon headquarters provides a collaborative office environment with minimal travel requirements and an in-house fitness facility available to employees.

About ISCorp

With headquarters in Mequon, Wisconsin, ISCorp serves customers around the world. We deliver secure, private cloud solutions that support critical applications and data processing for a wide range of industries. Our focus is on exceeding customer expectations through technical excellence, innovation, and outstanding service.