Benefits:- 401(k)
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Account Representative
Roxanne Jones State Farm
Remote | Full-TimeRoxanne Jones State Farm is seeking a licensed insurance professional to join our team as an Account Representative. This remote role is best suited for someone with prior State Farm agency experience who can support customers, manage sales opportunities, and contribute to agency growth with confidence.
The ideal candidate will be organized, proactive, and comfortable handling both new business conversations and existing customer account needs. This position requires strong communication skills, consistent follow-up, and the ability to work independently while maintaining high service and production standards.
Required Qualifications
โข Active Property & Casualty License
โข Active Life & Health License
โข Minimum of 1 year of prior State Farm agency experience
โข Prior insurance sales experience with demonstrated production ability
โข Ability to work independently in a remote environment
โข Familiarity with State Farm systems, processes, and customer expectations
Position Overview
As an Account Representative, you will work with prospective and existing customers to identify insurance needs, review coverage options, and recommend appropriate solutions. You will assist with lead follow-up, referrals, policy reviews, quoting, and account support while helping build long-term customer relationships.
This role is ideal for someone who enjoys sales, values customer service, and can manage opportunities from initial conversation through close.
Key Responsibilities
โข Follow up with leads, referrals, internet inquiries, and prospecting opportunities
โข Conduct needs-based conversations to identify customer needs and coverage gaps
โข Quote and present auto, homeowners, renters, umbrella, life, and related insurance products
โข Ask for the business and help move opportunities from quote to bind
โข Assist existing customers with policy reviews, coverage questions, and account updates
โข Build relationships that support retention, referrals, and agency growth
โข Maintain accurate notes, documentation, and activity tracking
โข Manage a consistent sales pipeline and stay accountable to production goals
โข Collaborate with agency leadership and team members to support growth initiatives
What Weโre Looking For
โข Sales-oriented mindset with confidence discussing coverage and closing opportunities
โข Strong communication and relationship-building skills
โข Experience working within State Farm agency workflows
โข Professional follow-up and organizational habits
โข Ability to discuss multiple lines of insurance
โข Self-motivated, dependable, and results-focused
โข Commitment to providing a positive customer experience
Compensation & Benefits
โข Competitive base salary
โข Commission and performance-based incentives
โข Uncapped earning potential tied to production
โข Full-time remote work environment
โข Ongoing coaching, training, and professional development
โข Supportive agency culture focused on growth and long-term success
โข Opportunity for career advancement within the agency
Equal Opportunity Employer
Roxanne Jones State Farm is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives.
This is a remote position.