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Entry Level Salesforce Help Desk Jobs in Springfield, IL

Entry Level Salesforce Help Desk information

See Springfield, IL salary details

$14

$23

$35

How much do entry level salesforce help desk jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for entry level salesforce help desk in Springfield, IL is $23.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $26.68 per hour, depending on experience, location, and employer.

Is Entry Level Salesforce Help Desk still in demand in 2026?

Entry Level Salesforce Help Desk roles are expected to remain in demand through 2026 due to the continued growth of Salesforce as a leading customer relationship management platform. These positions often require basic knowledge of Salesforce tools and customer support skills, making them accessible for recent graduates and those new to the field. As companies increasingly rely on Salesforce for business operations, entry-level support roles will continue to be essential for maintaining system functionality and user assistance.

What is the difference between Entry Level Salesforce Help Desk vs Entry Level Salesforce Administrator?

AspectEntry Level Salesforce Help DeskEntry Level Salesforce Administrator
CertificationsBasic Salesforce certifications (e.g., Salesforce Certified Administrator - ADM 201)Same certifications as Help Desk, often with additional admin-specific certifications
Work EnvironmentSupport-focused, troubleshooting user issues, providing technical assistanceMore involved in configuring, customizing Salesforce, and managing user permissions
Employer & Industry UsageCommon in companies with Salesforce platforms, customer support teamsUsed in organizations requiring ongoing Salesforce system management and optimization

While both roles require Salesforce certifications and involve working within Salesforce, the Entry Level Salesforce Help Desk primarily focuses on user support and issue resolution. In contrast, the Entry Level Salesforce Administrator handles system configuration, user management, and customization tasks, often requiring a deeper understanding of Salesforce functionalities.

What are entry-level roles at Salesforce?

Entry-level roles at Salesforce typically include positions such as Salesforce Administrator, Salesforce Support Associate, or Help Desk Technician. These roles often require basic knowledge of Salesforce platforms, strong communication skills, and may involve troubleshooting, user support, and assisting with system setup or training.
What are popular job titles related to Entry Level Salesforce Help Desk jobs in Springfield, IL? For Entry Level Salesforce Help Desk jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Salesforce Help Desk jobs in Springfield, IL look for? The top searched job categories for Entry Level Salesforce Help Desk jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Entry Level Salesforce Help Desk jobs? Cities near Springfield, IL with the most Entry Level Salesforce Help Desk job openings:
Infographic showing various Entry Level Salesforce Help Desk job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 34% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $49,660 per year, or $23.9 per hour.

Sales Representative Entry-Level

True North Group LLC.

Springfield, IL • On-site

Full-time

Medical, Life

Re-posted 16 days ago


Job description

Join Our Team at True North Group

Position: Sales Representative, Entry-Level

Number of Openings: 1 Territory Sales Position Available

About Us

At True North Group, we believe great careers are built on real relationships. We're a people-first supplemental insurance agency focused on helping small and mid-sized businesses protect what matters most: their families and employees. Whether you're just starting your professional journey or looking for a fresh start, this entry-level sales opportunity is the perfect launchpad. We'll give you the training, tools, and support to succeedno prior insurance experience needed.

The Role

As an Entry-Level Sales Representative, you'll get to know local businesses in your territory, learn about their employee benefit needs, and offer supplemental insurance plans that make a difference. You'll have the freedom to create your own schedule and work in a way that fits your clients' availabilitywhile being backed by a proven system and a supportive team.

Your job isn't just about making salesit's about making connections. You'll build trust, provide guidance, and become a valuable resource to the business owners and employees you serve.

What We're Looking For

A people-person who enjoys conversation and building relationships

Someone who's motivated, self-driven, and ready to learn

Great communicatorboth one-on-one and in front of a group

Strong organizational habits and attention to follow-up

A genuine desire to help others and make a positive impact

Willingness to obtain a Health & Life general lines license within 90 days (we'll help cover the cost later and provide study support)

Position Overview

This is an outside sales role, where you'll work locally in your own territory. You'll be trained to:

Visit businesses and introduce our supplemental insurance offerings

Meet with business owners and present to groups of employees (often 1050+ at a time)

Respond to client questions via phone and email

Set appointments, conduct follow-ups, and support clients through claims

Use our Salesforce CRM to track your activities, contacts, and progress

Work closely with your manager to set and meet sales goals

Build your own client base and develop long-term relationships

Share your weekly schedule and results with your manager

We Offer

Thorough Training: Get up to speed with both online and in-the-field coaching

Weekly Draw Pay: Steady income as you build your book of business, with bonuses and commissions available from day one

Exciting Incentives: Quarterly trips, cash bonuses, stock share awards, and lifetime-vested renewal commissions

Career Advancement: Clear pathways to grow into leadership, training, or higher-level sales roles based on your performance

Continued Development: Ongoing support to help you grow your skills and your confidence

Flexible Hours: You'll have the freedom to design your workday around your business clients' availability

Additional Qualifications

High school diploma required; a bachelor's degree or customer service experience is a plus

Strong work ethic and willingness to learn new skills

Comfortable using basic digital tools (email, calendar, CRM systems)

Already licensed in Health & Life, or ready to get licensed within 90 days

Start Your Career with Purpose

If you're ready to start a career that's flexible, meaningful, and full of opportunity, we'd love to meet you. At True North Group, we'll help you build something you can be proud ofone client and one conversation at a time.

Apply now and begin your journey with us today.

https://www.thetruenorthgroupllc.com