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Entry Level Salesforce Help Desk Jobs in O Fallon, IL

Pwc

Salesforce Consulting Senior Associate

Saint Louis, MO

$77K - $202K/yr

... helping clients optimise operational efficiency. These individuals analyse client needs, implement ... PwC does not intend to hire experienced or entry level job seekers who will need, now or in the ...

New

DiFilippo Offices

Entry Level Sales Management

Venice, IL · On-site

$50K - $75K/yr

... community outreach to help clients improve their futures. Our company offers flexible hours ... Report daily field activity using Salesforce-based CRM * Focus on client management and growth

New

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Entry Level Salesforce Help Desk information

See O Fallon, IL salary details

$13

$22

$33

How much do entry level salesforce help desk jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for entry level salesforce help desk in O'Fallon, IL is $22.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $25.10 per hour, depending on experience, location, and employer.

Is Entry Level Salesforce Help Desk still in demand in 2026?

Entry Level Salesforce Help Desk roles are expected to remain in demand through 2026 due to the continued growth of Salesforce as a leading customer relationship management platform. These positions often require basic knowledge of Salesforce tools and customer support skills, making them accessible for recent graduates and those new to the field. As companies increasingly rely on Salesforce for business operations, entry-level support roles will continue to be essential for maintaining system functionality and user assistance.

What is the difference between Entry Level Salesforce Help Desk vs Entry Level Salesforce Administrator?

AspectEntry Level Salesforce Help DeskEntry Level Salesforce Administrator
CertificationsBasic Salesforce certifications (e.g., Salesforce Certified Administrator - ADM 201)Same certifications as Help Desk, often with additional admin-specific certifications
Work EnvironmentSupport-focused, troubleshooting user issues, providing technical assistanceMore involved in configuring, customizing Salesforce, and managing user permissions
Employer & Industry UsageCommon in companies with Salesforce platforms, customer support teamsUsed in organizations requiring ongoing Salesforce system management and optimization

While both roles require Salesforce certifications and involve working within Salesforce, the Entry Level Salesforce Help Desk primarily focuses on user support and issue resolution. In contrast, the Entry Level Salesforce Administrator handles system configuration, user management, and customization tasks, often requiring a deeper understanding of Salesforce functionalities.

What are entry-level roles at Salesforce?

Entry-level roles at Salesforce typically include positions such as Salesforce Administrator, Salesforce Support Associate, or Help Desk Technician. These roles often require basic knowledge of Salesforce platforms, strong communication skills, and may involve troubleshooting, user support, and assisting with system setup or training.
What are popular job titles related to Entry Level Salesforce Help Desk jobs in O'Fallon, IL? For Entry Level Salesforce Help Desk jobs in O'Fallon, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Salesforce Help Desk jobs in O'Fallon, IL look for? The top searched job categories for Entry Level Salesforce Help Desk jobs in O'Fallon, IL are:
What cities near O'Fallon, IL are hiring for Entry Level Salesforce Help Desk jobs? Cities near O'Fallon, IL with the most Entry Level Salesforce Help Desk job openings:
Entry Level Salesforce Help Desk jobs near you
Infographic showing various Entry Level Salesforce Help Desk job openings in O'Fallon, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $46,739 per year, or $22.5 per hour.

IT Help Desk Specialist (Entry-Level)

Katapult Network

Saint Louis, MO • On-site

$45K - $55K/yr

Full-time

Posted 2 days ago

New

Job description

Bachelor's Degree Required to Apply
Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the nation's top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations that want to find their next generation of talent.
The Job
We are currently recruiting an entry-level IT Help Desk Specialist to support both technical troubleshooting and customer experience within a growing organization. This role is ideal for candidates who enjoy working with technology and helping people solve problems in real time.
In this position, you will serve as a key point of contact for users experiencing technical issues, guiding them through solutions while providing clear and professional communication. You'll work closely with internal teams to resolve issues, improve processes, and ensure a high level of customer satisfaction. This is a great opportunity for recent graduates looking to build a career in IT support, technical services, or systems administration.
What You Will Be Doing
  • Provide technical support to users by diagnosing and resolving hardware, software, and system issues
  • Communicate with customers to understand problems and guide them through solutions step-by-step
  • Explain technical concepts in a clear, user-friendly way
  • Track, update, and manage support tickets to ensure timely resolution
  • Escalate complex issues to appropriate teams while maintaining communication with users
  • Collaborate with internal teams to identify and implement solutions
  • Monitor support trends and suggest process improvements
  • Participate in occasional customer meetings or site visits as needed
What We're Looking For
  • Technical foundation: Understanding of computer hardware, software, and operating systems
  • Customer-focused mindset: Enjoys helping others and providing a positive support experience
  • Communication: Able to clearly explain technical concepts to non-technical users
  • Problem-solving: Comfortable troubleshooting and working through technical challenges
  • Organization: Able to manage multiple support requests and follow through on tasks
  • Adaptability: Willing to learn new systems, tools, and technologies

Katapult Network is an equal-opportunity employer and celebrates diversity in all of its forms. People of all identities and backgrounds are encouraged to apply.
We're social! Follow us on:
Instagram: @katapultnetwork
Facebook: https://www.facebook.com/KatapultNetwork/
LinkedIn: https://www.linkedin.com/company/9323301/
Similar job titles we would consider: IT Support Technician, Help Desk Technician, Desktop Support Technician, Computer Support Specialist, Technical Support Specialist, Service Desk Technician, IT Support Specialist, and Systems Support Associate.

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