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Entry Level Salesforce Help Desk Jobs in Chicago, IL

Pwc

Salesforce Consulting Senior Associate

Chicago, IL

$77K - $202K/yr

... helping clients optimise operational efficiency. These individuals analyse client needs, implement ... PwC does not intend to hire experienced or entry level job seekers who will need, now or in the ...

Pwc

Salesforce Consulting Senior Associate

Rosemont, IL

$77K - $202K/yr

... helping clients optimise operational efficiency. These individuals analyse client needs, implement ... PwC does not intend to hire experienced or entry level job seekers who will need, now or in the ...

White Lodging Careers

Front Desk Supervisor

Chicago, IL · On-site

$18.90 - $21/hr

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... This is an entry-level hotel leadership role for a hospitality professional who is ready to take ...

White Lodging

Front Desk Supervisor

Chicago, IL · On-site

$18.90 - $21/hr

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... This is an entry-level hotel leadership role for a hospitality professional who is ready to take ...

Lake Forest

IT Intern

Lake Forest, IL

$15 - $20.76/hr

Develop practical skills in help desk support, computer deployment, infrastructure, cybersecurity, networking, and systems administration. Use this opportunity as a strong entry-level steppingstone ...

City of Lake Forest, IL

IT Intern

Lake Forest, IL · On-site

$15 - $20.76/hr

Develop practical skills in help desk support, computer deployment, infrastructure, cybersecurity, networking, and systems administration. * Use this opportunity as a strong entry-level steppingstone ...

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Entry Level Salesforce Help Desk information

See Chicago, IL salary details

$14

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How much do entry level salesforce help desk jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for entry level salesforce help desk in Chicago, IL is $24.82, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $27.74 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Salesforce Help Desk vs Entry Level Salesforce Administrator?

AspectEntry Level Salesforce Help DeskEntry Level Salesforce Administrator
CertificationsBasic Salesforce certifications (e.g., Salesforce Certified Administrator - ADM 201)Same certifications as Help Desk, often with additional admin-specific certifications
Work EnvironmentSupport-focused, troubleshooting user issues, providing technical assistanceMore involved in configuring, customizing Salesforce, and managing user permissions
Employer & Industry UsageCommon in companies with Salesforce platforms, customer support teamsUsed in organizations requiring ongoing Salesforce system management and optimization

While both roles require Salesforce certifications and involve working within Salesforce, the Entry Level Salesforce Help Desk primarily focuses on user support and issue resolution. In contrast, the Entry Level Salesforce Administrator handles system configuration, user management, and customization tasks, often requiring a deeper understanding of Salesforce functionalities.

What are entry-level roles at Salesforce?

Entry-level roles at Salesforce typically include positions such as Salesforce Help Desk Support, Salesforce Administrator Trainee, or Junior Support Specialist. These roles often require basic knowledge of Salesforce platforms, strong communication skills, and may involve assisting users, troubleshooting issues, and learning Salesforce tools and certifications. They are suitable for candidates starting their careers in Salesforce support or administration.

What are popular job titles related to Entry Level Salesforce Help Desk jobs in Chicago, IL?

For Entry Level Salesforce Help Desk jobs in Chicago, IL, the most frequently searched job titles are:

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Entry Level Salesforce Help Desk jobs near you

IT Assistant / Help Desk (Entry Level)

ACTS-Aviation Security

Des Plaines, IL

$55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 hours ago

Job description

Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation market.  ACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. With corporate offices in Chicago, and operational centers at more than 30 airports across the United States, ACTS provides nationwide coverage. As an ICTS Europe subsidiary, ACTS offers unmatched experience, expertise, quality and innovation.  ACTS Security Agents are proud of their role in aviation security and have the opportunity for advancement – the ideal place to build a career in aviation security.ACTS is seeking a IT/Help Desk Assistant to join the IT team in our Des Plaines, Illinois Corporate Office. The ideal candidate will have previous experience supporting the management of an organizations information systems.

Salary $55,000 USD

Position Summary:The Information Technology Assistant / Helpdesk will assist and aide the IT Manager in all matters related to the internal and external security, support and management of the organization’s information systems.    Essential Duties and Responsibilities:
  • Provide helpdesk support for organization.
  • Organize resources so they are easy to locate.
  • Resolve customer issues with company products.
  • Answer other customer questions and offer them access to helpful resources.
  • Direct questions to the right department when needed.
  • Ensure customer satisfaction.
  • Manage all desk administrative duties.
  • Maintain accurate records of interactions with customers and recurring user problems.
  • Asist in MDM tasks, including application deployment, device profile and deployment.
  • Assist in vulnerability management.
  • Assist Manager IT in the development and execution of company technology strategy.
  • Work across the organization to identify and resolve technology challenges and opportunities.
  • Assist in SharePoint management.
Education:
  • Previous experience working as Help Desk clerk using remote support tools
  • High school graduate mandatory, college preferred
  • SSCM experience
  • Intune MDM experience
  • AAD / AD experience
  • MS Defender experience
  • Microsoft Desktop support experience
Work Experience:
  • Strong IT leadership experience (2-5 years)
Job Skills:
  • Strong written and verbal communication skills
  • Problem-solving and research skills that translate to the ability to find solutions for customer problems when a solution is not immediately apparent
  • Interpersonal skills that function to create connections and positive experiences for customers
  • Technological skills specific to the company’s products and trouble-shooting practices
  • Patience with customers and ability to remain calm
  • Project management skills
  • Organizational abilities
Communication Skills:
  • Strong customer management and communication skills
  • Strong oral and written communication skills
  • Ability to communicate internally and externally with disparate
Certificates, Licenses and Registrations:
  • MS Certifications a plus
Travel:
  • Schedule flexibility ability to travel up to 10%
Environmental Requirements:
  • Most work performed in office
 

Benefits:

In addition to your base compensation, you will be eligible for the following additional benefits:

  • Two weeks of vacation annually, accrued per pay period.
  • Three floating holidays, accrued on January 1, April 1 and July 1 each year.
  • Five personal days, accrued on January 1st of each year, including X for the remainder of this year.
  • Retirement benefits including 401K and Roth programs with up to 4% employer match through Transamerica.
  • Subsidized Health, Dental and Vision Insurance after sixty (60) days of service offered through Unite HERE Health.
  • Free basic life insurance of $10,000 offered through MetLife.
  • Employee paid Supplemental Life and Disability Insurance offered through MetLife.
  • Employee Assistance Program offered through MetLife
  • Employee Discount Program offered through Perkspot.

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