Valets possess excellent customer service and communication skills, a positive attitude and a professional appearance and demeanor. Valets safely, courteously, and efficiently handle the parking needs of patrons; park and retrieve vehicles with a sense of urgency. Our team members are service oriented, customer centered and focused on safety. This is a great entry level position for those interested in expanding their experience in the automotive field. The Valet position opens the opportunity of climbing the ranks into a Service Pass role and eventually into a Express/Main Service Advisor position.
Dive into a vibrant workplace where our collective love for everything on wheels, from motorcycles to race cars, sets the tone for a fantastic day. Picture a crew that knows how to share a laugh or two, but when it's game time with customers, we're all business. We are looking for individuals who are proactive, outgoing, and passionate about the customer experience.
Essential job duties include but are not limited to:
- Able to cope with the physical demands of the job
- Must be able to lift at least 50 pounds
- Must be able to walk and stand for extended periods
- Comfortable working in all weather conditions
- Pre-wash cars and drive through car wash
- Park and retrieve client vehicles
- Offer friendly and knowledgeable assistance
- Greet each client and provide help with getting in and out of vehicle
- Ensure clients loyalty by providing excellent customer service and responding immediately to clients concerns
- Meet grooming standards; proper uniform attire
- Practice safe driving skills
- Report all incidents immediately to supervisor
- Keep valet area neat & clean
- Adherence to corporate policies and procedures
- Assisting the loaner department with fleet vehicles
- Team Player
- Ability to multi task
- An eye for detail
- Able to work without supervision
- Being available for a broad range of tasks
Qualifications:
- Demonstrate a professional appearance and demeanor
- Pass a drug test
- Must pass a criminal background check
- Provide a 3 year driving record
- Reliable transportation to and from work
- Must have held a valid driver's license for at least 1 year
- Must be at least 18 years of age to be considered
- Customer service experience a plus
Hours:
- Part-time and full-time positions for opening and closing shifts are available. Part-time is less than 30 hours a week, full-time is 30+ hours a week.
- Flexibility in scheduling within the hours of 7:00 am - 7:00 pm Monday through Friday, 7:00 am - 6:00 pm Saturday, and 8:00 am - 3:00 pm Sunday.
- Sunday availability is currently required.
Compensation:
CAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.
As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.
Core Values:
Transformational Not Transactional - Be Transformational
- We do what we say we're going to do
- We encourage and support each other
- We're committed to continuous growth
The Continental Automotive Group is an equal opportunity employer and a drug free workplace.
All Continental Automotive Group Full-Time Employees Receive:
- Employer Paid Dental Insurance
- Employer Paid Life Insurance
- Employer Paid Medical Insurance
- Employer Paid Health Savings Account Contribution
- Employer Paid Wellness Clinic
- Employer Paid Flu Vaccinations Every Fall
- Employer Percentage Matching for 401k
- Employer Paid Parental Leave
- 5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)
- 5 Paid Time Off Vacation Days/Year (60 days - 1 year)
- 14 Paid Time Off Vacation Days/Year (1 year - 3 years)
- 19 Paid Time Off Vacation Days/Year (3 - 7 years)
- 24 Paid Time Off Vacation Days/Year (7+ years)
- Annual Christmas Bonus Based on Tenure
- Annual Christmas Party
- Annual Employee Appreciation Dinner
- Employee Vehicle Purchase Program
- Employee Discounts on Collision Repair, Parts, and Service
- Bi-Weekly Pay Periods, Paid on Fridays
- Holidays: Thanksgiving, Christmas & New Years
- Employer Paid Lunches Every Saturday
- Employer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.)
- Access to In-House Insurance Agency
- Access to In-House Marketing Agency
- Voluntary Life Term and Whole Insurance
- Voluntary AFLAC Supplemental Coverages, Voluntary Vision plan, Pet Insurance, and Legal Shield
- $200 Donation to Charity of Your Choice with Approval
We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!
CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 220-0988.
