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Entry Level It Support Jobs in Virginia (NOW HIRING)

Ocean Breeze Waterpark

IT Support

Virginia Beach, VA · On-site

$20.50 - $28/hr

Respond to user requests for support * Maintain and routinely service all hardware and software ... Experience in the field of information systems. * Computer skills including Microsoft Office, basic ...

Trustar Bank

IT Support Specialist

Mclean, VA · On-site

  • Medical

  • Retirement

  • PTO

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

Trustar Bank

IT Support Specialist

Mclean, VA

  • Medical

  • Retirement

  • PTO

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

Trustar Bank

IT Support Specialist

Centreville, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

DBM GLOBAL INC

IT Support Technician

Lynchburg, VA · On-site

$21 - $28.75/hr

  • Medical

The IT Support Technician should be able to work independently, be self-motivated, process driven, and customer service focused. In return, the company will offer a competitive market-based salary ...

finnegan

IT Support Specialist

Reston, VA · On-site

$38.60 - $43.08/hr

Role Overview The IT Support Specialist is responsible for providing first level on-site end user support for issues involving firm provided hardware (desktop, laptop, and mobile) and software in a ...

DCA Technology Partners

Be Seen First

IT Support Technician - Tier 1

Alexandria, VA · On-site

$45K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Support Technician - Tier 1 Department: IT Reports to: Director of Managed IT Services Location: Alexandria, VA (onsite role; remote/telework not available) Position Overview We are seeking a ...

Allan Myers, Inc

IT Support Technician

Fairfax, VA · On-site

$55K - $65K/yr

Support issues will range from account and device related issues to clearing of sessions to ... Associates or Bachelor's degree in Business or Information Technology, Computer Science ...

KSB SE and Co KGaA

IT Support Engineer II

Richmond, VA · On-site

Position: IT Support Engineer II Reports To: Senior IT Infrastructure Systems Manager for KSB North American Region Location: Richmond, VA ROLE SUMMARY We're seeking a dynamic Level 2 IT Support ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Virginia

Entry Level It Support information

See Virginia salary details

$11

$18

$25

How much do entry level it support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level it support in Virginia is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.24 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Virginia?

The most popular types of It Support jobs in Virginia are:

What are popular job titles related to Entry Level It Support jobs in Virginia?

For Entry Level It Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support jobs in Virginia look for?

The top searched job categories for Entry Level It Support jobs in Virginia are:

What cities in Virginia are hiring for Entry Level It Support jobs?

Cities in Virginia with the most Entry Level It Support job openings:

Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $38,339 per year, or $18.4 per hour.

IT Support

Ocean Breeze Waterpark

Virginia Beach, VA • On-site

$20.50 - $28/hr

Full-time

Re-posted 26 days ago

Job description

Essential Duties and Responsibilities:
  • Respond to user requests for support
  • Maintain and routinely service all hardware and software
  • Hardware, software, network and OS installations and repair.
  • Troubleshoot software, hardware and network problems.
  • Inventory computer and network hardware/software.
  • Monitor antivirus software and updates and repair computers infected with spyware, adware and/or viruses.
  • Perform routine audits of all systems and all departments to investigate and repair any potential problems.
  • Maintenance of phone systems (analog)
  • Provide training to users as they come aboard and/or new applications as they are inducted.
  • Maintain open communication and positive working relationship with staff.
  • Support Park Applications, Operating Systems, MS Office and other programs.
  • Perform other duties/projects as assigned.
Qualifications:
  • Must be at least 18 years of age.
  • Experience in the field of information systems.
  • Computer skills including Microsoft Office, basic networking and POS concepts
  • A basic understanding of computer network cabling and network file and print services
  • Ability to prioritize tasks and efficiently manage time.
  • Strong oral and written communications skills in English
  • Ability to respond effectively to inquiries or complaints.
  • Ability to develop, maintain, and promote strong internal and external relationships
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Must be able to bend, lift, carry and perform other duties involved in installing and checking hardware.
Physical Requirements:
  • Must be able to sit, stand, or walk for extended periods of time
  • Must be able to lift, carry, move, and/or position items weighing up to or in excess of 25 pounds.

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