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Entry Level It Project Manager Jobs in Rochester, NY

Innovative Solutions

IT Support Analyst

Rochester, NY

$65K - $65K/yr

As an IT Support Analyst, you'll be the front line of technical support -- helping customers ... You stay organized and manage your time well across a busy ticket queue * You're comfortable ...

Innovative Solutions

IT Support Analyst

Rochester, NY · On-site

$65K - $65K/yr

As an IT Support Analyst, you'll be the front line of technical support - helping customers resolve ... You stay organized and manage your time well across a busy ticket queue * You're comfortable ...

Porsche Audi Rochester

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

Must be willing to be flexible in work hours to get projects or maintenance done if needed Work ... The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The ...

Land and Sea Electronics

Be Seen First

IT Field Technician

Rochester, NY · On-site

$40 - $75/hr

IT Field Technician - $40+/Hour - Flexible Schedule Paid Mileage • Choose the Jobs You Want • 2 ... larger projects may take most of the day. You'll decide which jobs you accept, giving you the ...

MSM, Inc.

Associate Project Manager

Webster, NY · On-site

$65K - $75K/yr

Associate Project Manager MSM is woman-owned, experiential agency bringing brands to life through ... information, capturing and distributing action items to various teams for quality improvements.

Gleason

Project Manager II

Rochester, NY · On-site

$80K - $115K/yr

... is a leader in gear technology. Gleason's product and service offerings include gear and ... Responsible to perform a risk analysis for each program / project and communicate this information ...

ALS

Project manager assistant

Rochester, NY · On-site

$21/hr

Using state-of-the-art technologies and innovative methodologies, our dedicated international teams ... information and any other characteristics protected by the law. We invite resumes from all ...

ALS

Project manager assistant

Rochester, NY · On-site

$21/hr

Using state-of-the-art technologies and innovative methodologies, our dedicated international teams ... information and any other characteristics protected by the law. We invite resumes from all ...

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All JobsIt Project JobsEntry Level It Project Manager JobsEntry Level It Project Manager Jobs in Rochester, NY

Entry Level It Project Manager information

See Rochester, NY salary details

$59.2K

$112.2K

$154K

How much do entry level it project manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for entry level it project manager in Rochester, NY is $112,190.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,200.00 and $115,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level It Project Manager position, and why are they important?

To thrive as an Entry Level IT Project Manager, you need a solid understanding of project management principles, basic IT knowledge, and often a bachelor's degree in information technology, business, or a related field. Familiarity with project management software such as Microsoft Project, Jira, or Trello, as well as foundational certifications like CAPM or Agile fundamentals, is commonly expected. Strong organizational skills, attention to detail, and the ability to communicate clearly and collaborate with technical and non-technical team members make candidates stand out. These skills ensure projects are delivered on time and within scope while facilitating effective teamwork in dynamic IT settings.

What types of projects and responsibilities can I expect as an entry level IT project manager?

As an entry level IT project manager, you can expect to support more experienced project managers on technology-focused initiatives, such as software implementations, system upgrades, or process improvements. Your daily tasks may include tracking project progress, organizing meetings, updating documentation, and helping to coordinate team members' activities. You will often work closely with developers, business analysts, and other stakeholders to ensure everyone stays on task and project goals are met. This role provides hands-on experience with the project lifecycle while building your skills for more advanced leadership opportunities.

What is an Entry Level IT Project Manager job?

An Entry Level IT Project Manager is responsible for coordinating and overseeing small-scale IT projects under the guidance of senior project managers. They assist in planning, scheduling, budgeting, and communicating with stakeholders to ensure smooth project execution. Their role often includes tracking progress, managing risks, and ensuring deliverables meet quality standards. This position helps build foundational project management skills while gaining experience in IT-specific workflows and technologies.

What are popular job titles related to Entry Level It Project Manager jobs in Rochester, NY? For Entry Level It Project Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Entry Level It Project Manager jobs in Rochester, NY look for? The top searched job categories for Entry Level It Project Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entry Level It Project Manager jobs? Cities near Rochester, NY with the most Entry Level It Project Manager job openings:
Entry Level It Project Manager jobs near you
Infographic showing various Entry Level It Project Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 1% Locum Tenens, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $112,190 per year, or $53.9 per hour.
IT Support Analyst

IT Support Analyst

Innovative Solutions

Rochester, NY

$65K - $65K/yr

Full-time

Posted 12 days ago

Job description

As an IT Support Analyst, you'll be the front line of technical support — helping customers resolve day-to-day IT issues across email, phone, and chat while keeping tickets moving through a shared queue on time and on SLA. You'll troubleshoot desktop, end-user, and Microsoft 365 problems for our traditional IT services customers, escalate to Engineering when needed, and build foundational AWS cloud support skills as your experience grows. In this role, you'll work directly with customers and internal teams to deliver clear, timely communication throughout the life of every ticket — ensuring issues are resolved efficiently, customer satisfaction stays high, and our operational runbooks keep improving along the way.

What You'll Do:

  • Assist customers via email, phone, and chat to troubleshoot and resolve day-to-day IT issues
  • Provide clear, concise, and timely communication to internal and external stakeholders throughout the life of a ticket
  • Proactively detect, troubleshoot, and resolve issues affecting customer systems, coordinating with and escalating to Engineering when necessary 
  • Monitor a shared ticket queue and work tickets in order of priority and urgency, meeting SLA commitments
  • Provide hands-on desktop and end-user support (hardware, software, Microsoft 365) for our traditional IT services customers
  • Build foundational AWS troubleshooting skills, assisting with cloud support tickets as your experience grows
  • Leverage a growing library of operational runbooks to help solve problems and identify opportunities to improve them 
  • Provide off-hours support on a rotational basis 

Required Skills:

  • 1-3 years of related IT experience
  • Ability to clearly follow processes and procedures, and make sound decisions 
  • Experience with ticketing/helpdesk systems like Autotask, ConnectWise, JIRA, ZenDesk, or similar 
  • Desktop and end-user troubleshooting experience (Windows, Microsoft 365, and common business applications) 
  • Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN)
  • Exposure to cloud platforms (AWS or similar) is a plus, but not required — we’ll teach you the rest
  • A positive attitude, a passion for dealing with customers, and a knack for problem solving

Preferred:

  • You enjoy digging into customer problems and driving them to a successful resolution 
  • You know your limits and aren’t afraid to escalate or ask for help 
  • You’re curious about cloud computing, AI, and the broader tech industry, and eager to keep learning 
  • You communicate clearly and professionally, even when a customer is frustrated 
  • You stay organized and manage your time well across a busy ticket queue 
  • You’re comfortable supporting both traditional on-prem IT and cloud-based environments, and motivated to grow your AWS skills over time
The salary range provided is a general guideline. When extending an offer, Innovative considers factors including, but not limited to, the responsibilities of the specific role, market conditions, geographic location, as well as the candidate’s professional experience, key skills, and education/training.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.