ZipRecruiter

Log In

2

Entry Level It Helpdesk Jobs in Reston, VA (NOW HIRING)

SSI

IT Support Tech - Entry Level

Manassas Park, VA

$12.77/hr

The SSI Career Resource Center (CRC) offers basic computer skills assistance services free of charge to the community. IT Support Techs are responsible for teaching and assisting customers with job ...

The Consortium, Inc.

IT Technician

Washington, DC · On-site

It is not a complete list of duties. • Intake and management of Help Desk requests received via email, voice mail and web app • Refer HD requests to manager and/or Information Technology staff as ...

HN Consulting

IT Auditor

Alexandria, VA · On-site

... weaknesses, and help the client plan a solution to prevent potential security threats ... Identify information technology system risks and assess potential impact of risks on the ...

previous page

Showing results 41-60

All JobsIt Helpdesk JobsEntry Level It Helpdesk JobsEntry Level It Helpdesk Jobs in Reston, VA

Entry Level It Helpdesk information

See Reston, VA salary details

$13

$24

$35

How much do entry level it helpdesk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level it helpdesk in Reston, VA is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What are the most commonly searched types of It Helpdesk jobs in Reston, VA? The most popular types of It Helpdesk jobs in Reston, VA are:
What are popular job titles related to Entry Level It Helpdesk jobs in Reston, VA? For Entry Level It Helpdesk jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Entry Level It Helpdesk jobs in Reston, VA look for? The top searched job categories for Entry Level It Helpdesk jobs in Reston, VA are:
What cities near Reston, VA are hiring for Entry Level It Helpdesk jobs? Cities near Reston, VA with the most Entry Level It Helpdesk job openings:
Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Reston, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,189 per year, or $24.1 per hour.

IT Technical Recruiter (79711)

Centurion Health

Sterling, VA • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Centurion Health rating

6.4

Company rating: 6.4 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

640th of 887 rated healthcare providers

Job description

Centurion is a leading provider of comprehensive healthcare services to correctional facilities, state hospitals, and community mental health centers nationwide.

We are currently seeking a full-time IT Technical Recruiter to join our growing team. This role will be based out of our Sterling, Virginia office and will follow a hybrid schedule of 3 days in the office and 2 days remote.

The IT Technical Recruiter will support the continued growth of our technology teams. This position will focus exclusively on recruiting, sourcing, screening, and advancing qualified candidates for IT, engineering, infrastructure, security, support, applications, data, software, and related technology roles.

Key Responsibilities

  • Partnering directly with IT leadership and hiring managers to understand role requirements, technical needs, team dynamics, and candidate profiles.
  • Sourcing candidates through LinkedIn, job boards, referrals, professional networks, recruiting platforms, and other channels.
  • Reviewing resumes and applications to identify viable candidates who meet the technical, professional, and cultural needs of the organization.
  • Conducting initial candidate screenings to assess experience, communication skills, compensation expectations, availability, and overall fit.
  • Building and maintaining a strong pipeline of qualified candidates for current and future IT openings.
  • Coordinating interviews between candidates and hiring managers.
  • Providing hiring managers with concise candidate summaries, recommendations, and concerns.
  • Helping refine job descriptions and postings to better attract the right talent.
  • Tracking recruiting activity, pipeline status, candidate feedback, and hiring progress.
  • Ensuring candidates have a professional and timely recruiting experience.
  • Supporting hiring strategies for roles across infrastructure, networking, systems, cybersecurity, help desk, cloud, software engineering, product, data, enterprise applications, and EHR-related technology.
  • Helping distinguish between candidates who are simply keyword matches and those who have the actual hands-on experience needed to succeed.

Required Qualifications

  • Proven experience recruiting for IT, technical, engineering, software, infrastructure, or cybersecurity roles.
  • Strong ability to screen candidates for both technical qualifications and professional fit.
  • Experience sourcing passive candidates and building talent pipelines.
  • Understanding of common IT roles, technologies, platforms, and certifications.
  • Ability to work closely with senior IT leaders and hiring managers.
  • Strong communication, organization, and follow-up skills.
  • Ability to manage multiple openings and priorities at the same time.
  • Experience using applicant tracking systems, LinkedIn Recruiter, job boards, and sourcing platforms.
  • High level of professionalism and discretion.
  • Must be able to work a hybrid schedule based out of the Sterling, VA office, with three days in the office and two days remote.

Preferred Qualifications

  • Experience recruiting for healthcare IT, SaaS, EHR, cloud, cybersecurity, infrastructure, or software development roles.
  • Experience supporting a high-growth or transformation-focused technology organization.
  • Familiarity with Microsoft Azure, M365, cybersecurity, networking, service desk, enterprise applications, product management, QA, DevOps, and software engineering roles.
  • Experience recruiting both full-time employees and contractors.
  • Prior experience supporting executive or senior-level IT searches.

We offer excellent compensation and comprehensive benefits for our full-time team members including:

  • Health, dental, vision, disability and life insurance
  • 401(k) with company match
  • Generous paid time off
  • Paid holidays
  • Flexible Spending Account
  • Continuing Education benefits
  • Much more...

What Centurion Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply