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Entry Level It Helpdesk Jobs in Reston, VA (NOW HIRING)

SSI

IT Support Tech - Entry Level

Manassas Park, VA · On-site

$12.41/hr

The SSI Career Resource Center (CRC) offers basic computer skills assistance services free of charge to the community. IT Support Techs are responsible for teaching and assisting customers with job ...

Centurion

IT Technical Recruiter (79711)

Sterling, VA · On-site

We are currently seeking a full-time IT Technical Recruiter to join our growing team. This role ... Helping refine s and postings to better attract the right talent. * Tracking recruiting activity ...

Centurion

IT Technical Recruiter (79719)

Sterling, VA · On-site

We are currently seeking a full-time IT Technical Recruiter to join our growing team. This role ... Helping refine s and postings to better attract the right talent. * Tracking recruiting activity ...

Safeware, Inc

IT Intern

Lanham, MD · On-site

$15 - $20/hr

This internship provides hands-on experience with help desk operations, hardware/software troubleshooting, and IT systems in a fast-paced business environment. The IT Intern will assist with ...

MedVanta

IT Network Engineer

Bethesda, MD · On-site

This role serves as Level 2 escalation for the IT Help Desk, resolving complex technical issues that exceed Tier 1 support capabilities. In addition to remote support and infrastructure management ...

Computational Physics, Inc.

IT Generalist

Springfield, VA · On-site

$34.62 - $43.27/hr

The IT Generalist provides day-to-day IT support to approximately 90 employees, maintains core ... Help desk and end-user support. Serve as the first point of contact for hardware, software, and ...

The Consortium, Inc.

IT Technician

Washington, DC · On-site

It is not a complete list of duties. • Intake and management of Help Desk requests received via email, voice mail and web app • Refer HD requests to manager and/or Information Technology staff as ...

Synergy Family Services

IT Specialist

Hyattsville, MD · On-site

We are expanding our team to include an IT Specialist who can support our technological infrastructure and help integrate artificial intelligence (AI) solutions tailored to the healthcare industry.

HN Consulting

IT Auditor

Alexandria, VA

... weaknesses, and help the client plan a solution to prevent potential security threats ... Identify information technology system risks and assess potential impact of risks on the ...

HN Consulting

IT Auditor

Alexandria, VA · On-site

... weaknesses, and help the client plan a solution to prevent potential security threats ... Identify information technology system risks and assess potential impact of risks on the ...

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All JobsEntry Level It Helpdesk JobsEntry Level It Helpdesk Jobs in Reston, VA

Entry Level It Helpdesk information

See Reston, VA salary details

$13

$24

$35

How much do entry level it helpdesk jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for entry level it helpdesk in Reston, VA is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

What are entry level IT helpdesk jobs?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an Entry Level IT Helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an Entry Level IT Helpdesk technician, and why are they important?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What are the most commonly searched types of It Helpdesk jobs in Reston, VA? The most popular types of It Helpdesk jobs in Reston, VA are:
What job categories do people searching Entry Level It Helpdesk jobs in Reston, VA look for? The top searched job categories for Entry Level It Helpdesk jobs in Reston, VA are:
What cities near Reston, VA are hiring for Entry Level It Helpdesk jobs? Cities near Reston, VA with the most Entry Level It Helpdesk job openings:
Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Reston, VA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,189 per year, or $24.1 per hour.
Information Technology Support Analyst

Information Technology Support Analyst

Mayvin, Inc

Alexandria, VA

Full-time

Posted 15 days ago

Job description

We are seeking a skilled Information Technology Support Analyst to support andmaintaincorporateand contract IT infrastructure across multiple locations in Northern Virginia. This role is ideal for a hands-on IT professional who thrives in a fast-paced environment and can independently troubleshoot,maintain, and improve end-user systems and network operations. 

Must be a US Citizen. 
Must have the ability to obtain a Secret Clearance. 

Responsibilities:

  • Accept a mentorship to assist the Information Technology (IT) Specialist in providing systems support tasks for hardware devices and software packages, help with installation setups, and revise existing documentation guidelines
  • Provide timely technical support for users and work with them to solve existing problems
  • Provide training for teams in multi-faceted departments, answer technology questions as needed, complete administrative tasks when required, and fill out documentation when requesting new inventory 
  • Commute short distances between office locations to provide support
  • Provide support to remote users and escalate issues to supervisors as needed

Required Qualifications:

  • Minimum of 1 yearexperience working in an entry-level IT position or similar
  • Minimum of 3 yearsexperience performing Windows based IT troubleshooting or similar
  • Understanding of Cybersecurity practices and security implementation
  • Intimate working knowledge of Microsoft Office products; Microsoft Office Suite administration (Excel, Outlook, SharePoint, etc.) 
  • Working knowledge of Windows server environments and Active Directory 
  • Demonstrated ability to work with and troubleshoot IT hardware and software including computers, switches, routers, printers, and their related COTS 
  • Working knowledge of network engineering tasks, DNS, DHCP, subnetting, and general architecture
  • Demonstrated drive to learn IT fundamentals and develop expertise in cybersecurity, networking, information security and administration in support of government related projects 
  • Ability to handle multiple tasks simultaneously and switch between tasks quickly
  • Strong communication, organizational, creative, analytical, and problem-solving skills 
  • Good interpersonal and presentation skills for interacting with team members, clients, and all levels of management 
  • Ability to work in a team environment
  • Must be a motivated self-starter 

Preferred Qualifications: 

  • Bachelor's Degree in Computer Science, Information Technology, or a related field
  • Active Secret Clearance
  • DoD 8570 Baseline IAT Level I + certification(s)
  • Experience with the U.S. Military, Law Enforcement, or U.S. Government Agencies

About Mayvin

Mayvin is more than a workplace—it’s a community built on innovation, ingenuity, and impact.  Enjoy outstanding benefits and amenities, a truly supportive work environment, and continuous opportunities for professional growth. Your contributions are recognized and rewarded, and—most importantly—your voice matters. Here, you're treated with the dignity and respect you deserve.

Mayvin is proud to support the national security mission of the United States through exceptional service to the Departments of Defense, Homeland Security, and Justice. Join us in solving the nation's toughest challenges—because at Mayvin, #PeopleMatter and it's time to #ReimagineYourMission.

Apply