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Entry Level It Helpdesk Jobs in Decatur, GA (NOW HIRING)

Academy Of Scholars

IT Technician

Decatur, GA · On-site

We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role ... A friendly, reliable, and supportive team member who enjoys helping others, learns quickly, and is ...

Atlanta Mission

IT Help Desk Technician II

Atlanta, GA · On-site

The IT Helpdesk Technician will provide advanced support, assist with system administration, and troubleshoot various IT issues while mentoring Level 1 staff. Responsibilities : • Serve as the ...

LHH US

Information Technology Help Desk

Atlanta, GA · On-site

$24 - $29/hr

LHH is seeking a dependable and technically skilled IT Help Desk Technician for a fantastic real estate company in Sandy Springs. This role will provide day-to-day technology support for a growing ...

Moore Colson

IT Help Desk Manager

Atlanta, GA

We are seeking IT Help Desk Manager who leads with a servant leadership style and acts as a team quarterback, driving collaboration and success. This role combines leadership with technical expertise ...

LG

IT Systems Administrator (Contractor)

Atlanta, GA

We are seeking an IT Helpdesk Administrator (Contractor) to join the IT Team in our corporate office in Atlanta, GA. This role serves as the primary point of contact for IT issues, ensuring timely ...

LG

IT Systems Administrator (Contractor)

Atlanta, GA · On-site

We are seeking an IT Helpdesk Administrator (Contractor) to join the IT Team in our corporate office in Atlanta, GA. This role serves as the primary point of contact for IT issues, ensuring timely ...

Vitalsearchgroup

IT Support Specialist

Atlanta, GA

We are seeking an IT Support Specialist to provide day-to-day technical support to clinical and ... Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff

EAE USA Inc

IT Specialist

Tucker, GA · On-site

$85K - $100K/yr

Position Summary We're searching for a high-energy IT Support Specialist who loves solving problems, helping people, and keeping systems running like clockwork. In this role, you'll be the go-to tech ...

State of Georgia

Information Technology Intern

Atlanta, GA · On-site

$14.50 - $19.25/hr

The IT Intern will assist customers who are experiencing any procedural or operating difficulty ... • Help set up and troubleshoot laptops, desktops, printers, scanners, and mobile devices. • ...

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Entry Level It Helpdesk information

See Decatur, GA salary details

$12

$22

$33

How much do entry level it helpdesk jobs pay per hour?

As of May 30, 2026, the average hourly pay for entry level it helpdesk in Decatur, GA is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Helpdesk technician, and why are they important?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.

What are the typical challenges an Entry Level IT Helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are entry level IT helpdesk jobs?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

Is IT possible to get a help desk job with no experience?

Entry level IT help desk positions often do not require prior experience, but candidates typically need basic knowledge of computer hardware, operating systems, and troubleshooting skills. Certifications like CompTIA A+ can improve chances, and employers may provide on-the-job training for new hires.
What are the most commonly searched types of It Helpdesk jobs in Decatur, GA? The most popular types of It Helpdesk jobs in Decatur, GA are:
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What cities near Decatur, GA are hiring for Entry Level It Helpdesk jobs? Cities near Decatur, GA with the most Entry Level It Helpdesk job openings:
Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Decatur, GA as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,014 per year, or $22.6 per hour.

IT Technician

Academy Of Scholars

Decatur, GA • On-site

Full-time

Posted 4 days ago

Job description

Are you passionate about technology and eager to solve IT challenges while making a
difference in a school community?


We are seeking an enthusiastic Entry-Level IT Technician to join our school’s IT team. In
this role, you will support students, teachers, and staff with their technology needs in a
friendly, patient, and professional manner. This is a great opportunity for someone looking
to start or grow their career in IT while contributing to a positive learning environment.

Key Responsibilities

  • Install and set up PC hardware, peripherals, and classroom technology.
  • Inspect, maintain, and repair computer equipment (e.g., keyboards, mice,
  • projectors, smart boards).
  • Install, configure, and manage software according to specifications.
  • Set up and maintain local networks, ensuring connectivity and functionality for school systems.
  • Monitor and maintain network security, backups, and privacy protocols.
  • Provide technical support and prompt troubleshooting for teachers, students, and staff.
  • Assist with technology integration in classrooms and staff training on new systems or applications.
  • Keep accurate records of repairs, system issues, and maintenance activities.
  • Track and maintain hardware/software inventory and IT-related expenses.
  • Recommend IT equipment purchases based on school needs.

Requirements

  • Basic knowledge of computer hardware, operating systems, and networks.
  • Strong problem-solving skills and attention to detail.
  • Calm, patient, and professional demeanor, with the ability to work well with children and educators.
  • Excellent communication and interpersonal skills.
  • Ability to manage time effectively and prioritize tasks in a school setting.
  • Hands-on experience with computers and networks (academic projects, internships, or home lab experience welcome).
  • Background check and clearance required for working in an educational environment.
  • CompTIA A+, Microsoft, or similar entry-level certification is a plus but not required.

Who We’re Looking For:
A friendly, reliable, and supportive team member who enjoys helping others, learns
quickly, and is committed to maintaining a safe and positive learning environment through
technology support.

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