IT Service Representative (IT Help Desk) Location: Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance
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IT Service Representative (IT Help Desk) Location: Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance
IT Intern
Atlanta, GA · On-site
$14.50 - $19.25/hr
The intern will also be exposed to the cross-functional relationships between Information Technology and other business areas such as Retail and Dining operations. This internship provides the ...
IT Intern
Atlanta, GA · On-site
$14.50 - $19.25/hr
The intern will also be exposed to the cross-functional relationships between Information Technology and other business areas such as Retail and Dining operations. This internship provides the ...
Information Technology Intern
Atlanta, GA · On-site
$14.50 - $19.25/hr
The IT Intern will assist customers who are experiencing any procedural or operating difficulty ... • Help set up and troubleshoot laptops, desktops, printers, scanners, and mobile devices. • ...
New
Information Technology Intern
Atlanta, GA · On-site
$14.50 - $19.25/hr
The IT Intern will assist customers who are experiencing any procedural or operating difficulty ... • Help set up and troubleshoot laptops, desktops, printers, scanners, and mobile devices. • ...
New
The IT Intern will assist customers who are experiencing any procedural or operating difficulty ... Help set up and troubleshoot laptops, desktops, printers, scanners, and mobile devices. Support ...
New
The IT Intern will assist customers who are experiencing any procedural or operating difficulty ... Help set up and troubleshoot laptops, desktops, printers, scanners, and mobile devices. Support ...
New
Information Technology Intern
Atlanta, GA · On-site
$14/hr
The IT Intern will assist customers who are experiencing any procedural or operating difficulty ... Help set up and troubleshoot laptops, desktops, printers, scanners, and mobile devices. Support ...
New
Information Technology Intern
Atlanta, GA · On-site
$14/hr
The IT Intern will assist customers who are experiencing any procedural or operating difficulty ... Help set up and troubleshoot laptops, desktops, printers, scanners, and mobile devices. Support ...
New
IT Intern- Power BI & Power Automate
Atlanta, GA · On-site
$14.50 - $19.25/hr
We're Hiring! IT Intern - Power BI And Power Automate Celebrating over 100 years in the community ... m to help develop, maintain and helps oversee Bank-wide IT programs • Workflows using Visio ...
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IT Intern- Power BI & Power Automate
Atlanta, GA · On-site
$14.50 - $19.25/hr
We're Hiring! IT Intern - Power BI And Power Automate Celebrating over 100 years in the community ... m to help develop, maintain and helps oversee Bank-wide IT programs • Workflows using Visio ...
IT Help Desk Technician II
Atlanta, GA · On-site
The IT Helpdesk Technician will provide advanced support, assist with system administration, and troubleshoot various IT issues while mentoring Level 1 staff. Responsibilities : • Serve as the ...
IT Help Desk Technician II
Atlanta, GA · On-site
The IT Helpdesk Technician will provide advanced support, assist with system administration, and troubleshoot various IT issues while mentoring Level 1 staff. Responsibilities : • Serve as the ...
IT Intern - AI & Automation
Atlanta, GA · On-site
$14.25 - $19/hr
We work hard to help our clients solve challenges, but we also believe in taking time for what ... Bennett Thrasher is seeking an AI & Automation IT Intern in Atlanta, GA. The AI & Automation Intern ...
IT Intern - AI & Automation
Atlanta, GA · On-site
$14.25 - $19/hr
We work hard to help our clients solve challenges, but we also believe in taking time for what ... Bennett Thrasher is seeking an AI & Automation IT Intern in Atlanta, GA. The AI & Automation Intern ...
IT Help Desk Technician II
Atlanta, GA · On-site
$50K - $60K/yr
The IT Helpdesk Technician at Atlanta Mission provides advanced support and serves as the escalation point for Tier 1 issues. This role assists with system administration, network troubleshooting ...
IT Help Desk Technician II
Atlanta, GA · On-site
$50K - $60K/yr
The IT Helpdesk Technician at Atlanta Mission provides advanced support and serves as the escalation point for Tier 1 issues. This role assists with system administration, network troubleshooting ...
IT Help Desk Technician I
Atlanta, GA · On-site
$50K - $55K/yr
The IT Helpdesk Technician at Atlanta Mission, serves as the first point of contact for IT support requests. This role provides frontline support to staff across all Atlanta Mission campuses ...
IT Help Desk Technician I
Atlanta, GA · On-site
$50K - $55K/yr
The IT Helpdesk Technician at Atlanta Mission, serves as the first point of contact for IT support requests. This role provides frontline support to staff across all Atlanta Mission campuses ...
Information Technology Help Desk
$24 - $29/hr
LHH is seeking a dependable and technically skilled IT Help Desk Technician for a fantastic real estate company in Sandy Springs. This role will provide day-to-day technology support for a growing ...
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Information Technology Help Desk
$24 - $29/hr
LHH is seeking a dependable and technically skilled IT Help Desk Technician for a fantastic real estate company in Sandy Springs. This role will provide day-to-day technology support for a growing ...
Information Technology Help Desk Technician
Sandy Springs, GA · On-site
$50K - $60K/yr
About the Role The IT Help Desk Technician is the first line of support for Trustpoint.One employees, providing prompt, high-quality assistance across hardware, software, and network environments.
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Information Technology Help Desk Technician
Sandy Springs, GA · On-site
$50K - $60K/yr
About the Role The IT Help Desk Technician is the first line of support for Trustpoint.One employees, providing prompt, high-quality assistance across hardware, software, and network environments.
We are seeking an IT Helpdesk Administrator (Contractor) to join the IT Team in our corporate office in Atlanta, GA. This role serves as the primary point of contact for IT issues, ensuring timely ...
We are seeking an IT Helpdesk Administrator (Contractor) to join the IT Team in our corporate office in Atlanta, GA. This role serves as the primary point of contact for IT issues, ensuring timely ...
We are seeking IT Help Desk Manager who leads with a servant leadership style and acts as a team quarterback, driving collaboration and success. This role combines leadership with technical expertise ...
Quick apply
We are seeking IT Help Desk Manager who leads with a servant leadership style and acts as a team quarterback, driving collaboration and success. This role combines leadership with technical expertise ...
We are seeking an IT Helpdesk Administrator (Contractor) to join the IT Team in our corporate office in Atlanta, GA. This role serves as the primary point of contact for IT issues, ensuring timely ...
We are seeking an IT Helpdesk Administrator (Contractor) to join the IT Team in our corporate office in Atlanta, GA. This role serves as the primary point of contact for IT issues, ensuring timely ...
We are seeking an IT Helpdesk Administrator (Contractor) to join the IT Team in our corporate office in Atlanta, GA. This role serves as the primary point of contact for IT issues, ensuring timely ...
We are seeking an IT Helpdesk Administrator (Contractor) to join the IT Team in our corporate office in Atlanta, GA. This role serves as the primary point of contact for IT issues, ensuring timely ...
Five years of relevant work experience with HS Diploma will be considered in lieu of a Degree * 5+ years experience working in a Customer Service facing role providing IT helpdesk, service desk or ...
Five years of relevant work experience with HS Diploma will be considered in lieu of a Degree * 5+ years experience working in a Customer Service facing role providing IT helpdesk, service desk or ...
Student Assistant - Henderson Library - IT Helpdesk Assistant (Summer 2026)
Atlanta, GA · On-site
$7.25/hr
Location Statesboro Campus - Statesboro, GA Department Information Henderson Library - IT Services Job Summary The Student Assistant will support the Henderson Library as an IT Helpdesk Assistant on ...
Student Assistant - Henderson Library - IT Helpdesk Assistant (Summer 2026)
Atlanta, GA · On-site
$7.25/hr
Location Statesboro Campus - Statesboro, GA Department Information Henderson Library - IT Services Job Summary The Student Assistant will support the Henderson Library as an IT Helpdesk Assistant on ...
We are seeking an IT Support Specialist to provide day-to-day technical support to clinical and ... Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff
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We are seeking an IT Support Specialist to provide day-to-day technical support to clinical and ... Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff
Technology Intern
Alpharetta, GA · On-site
$14.50 - $19.25/hr
What You'll Do As a technology intern, you'll contribute to significant projects within one of our ... Network & IT Support: Developing skills in network administration, maintaining IT documentation ...
Technology Intern
Alpharetta, GA · On-site
$14.50 - $19.25/hr
What You'll Do As a technology intern, you'll contribute to significant projects within one of our ... Network & IT Support: Developing skills in network administration, maintaining IT documentation ...
It Helpdesk Intern information
See Decatur, GA salary details
$9.15 - $10.60
1% of jobs
$10.60 - $12.05
3% of jobs
$12.05 - $13.51
3% of jobs
$14.39 is the 25th percentile. Wages below this are outliers.
$13.51 - $14.96
29% of jobs
The median wage is $16.07 / hr.
$14.96 - $16.41
18% of jobs
$16.41 - $17.86
13% of jobs
$18.64 is the 75th percentile. Wages above this are outliers.
$17.86 - $19.31
15% of jobs
$19.31 - $20.76
7% of jobs
$20.76 - $22.21
5% of jobs
$22.21 - $23.66
3% of jobs
$23.66 - $25.11
2% of jobs
$9
$17
$25
How much do it helpdesk intern jobs pay per hour?
As of May 29, 2026, the average hourly pay for it helpdesk intern in Decatur, GA is $17.02, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.80 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an IT Helpdesk Intern, and why are they important?
To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.
What types of technical issues do IT Helpdesk Interns typically handle, and how do they collaborate with senior IT staff?
IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.
What does an IT Helpdesk Intern do?
An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.
What are the most commonly searched types of It Helpdesk jobs in Decatur, GA? The most popular types of It Helpdesk jobs in Decatur, GA are:
What job categories do people searching It Helpdesk Intern jobs in Decatur, GA look for? The top searched job categories for It Helpdesk Intern jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for It Helpdesk Intern jobs? Cities near Decatur, GA with the most It Helpdesk Intern job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 5 days ago
Job description
IT Service Representative (IT Help Desk)
Location: Atlanta, GA
Job Type: Full-time | On-call rotation required
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
About Us
Our mission is to support our care teams with reliable technology, guided by our Core Values. We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people.
Position Summary
As an IT Service Representative (IT Help Desk), you'll be the first point of contact for IT support across the company. You'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service.
What You'll Do
- Serve as the first line of IT support for staff via phone, email, and ticketing system.
- Resolve Tier 1 issues (hardware, software, network, applications).
- Track, document, and follow up on support tickets.
- Escalate issues to Tier 2 teams when necessary.
- Provide user training and support on IT equipment and software.
- Participate in 24/7 on-call rotation for emergency support.
What We're Looking For
- High school diploma or equivalent (required).
- 1+ year technical support experience or internship.
- 1 IT certification or 2-year Associate's degree.
- Strong troubleshooting and customer service skills.
- Experience with ticketing systems, MS Office, and remote support tools.
- Excellent communication-able to explain technical issues clearly.
Why Join Us?
- Competitive pay + benefits package.
- Opportunities for career growth and certifications.
- Supportive, mission-driven team environment.
- Make a real impact by helping our care centers deliver better service every day.
Apply today to bring your IT skills to a place where they matter!
Job Posted by ApplicantPro