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It Helpdesk Intern Jobs in Decatur, GA (NOW HIRING)

Labcorp

IT Service Technician

Tucker, GA · On-site

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees ...

Crowe

Audit IT Assurance Intern Summer 2027

Atlanta, GA · On-site

$27 - $42/hr

Join us at Crowe and embark on a career where you can help shape the future of our industry. Please ... Texas Tech University * University of Houston * University of Mississippi - Ole Miss * University ...

Next Step Systems

IT Specialist

Atlanta, GA · On-site

We help companies that are looking to hire IT Specialists for jobs in Atlanta, Georgia and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630 ...

Next Step Systems

IT Specialist

Sandy Springs, GA · On-site

We help companies that are looking to hire IT Specialists for jobs in Sandy Springs, Georgia and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone ...

Fixity Technologies

GA DDS IT Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

PositionSummary The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under supervision, incumbent and customer ...

New

Incident IQ

IT Administrator

Atlanta, GA · On-site

We're focused on delivering the tools, support, and partnerships that help make that vision a ... Incident IQ is seeking a motivated and detail-oriented IT Administrator to join our growing team.

Incident IQ

IT Administrator

Alpharetta, GA

We're focused on delivering the tools, support, and partnerships that help make that vision a ... Incident IQ is seeking a motivated and detail-oriented IT Administrator to join our growing team.

Incident IQ

IT Administrator

Alpharetta, GA · On-site

We're focused on delivering the tools, support, and partnerships that help make that vision a ... Incident IQ is seeking a motivated and detail-oriented IT Administrator to join our growing team.

Mauser Packaging Solutions

IT Director

Atlanta, GA · On-site

The primary scope of this position includes NAIP IT business partnership, business application ... Our mission is to help our customers achieve better sustainability with their packaging. And we do ...

Mauser Packaging Solutions

IT Director

Atlanta, GA

The primary scope of this position includes NAIP IT business partnership, business application ... Our mission is to help our customers achieve better sustainability with their packaging. And we do ...

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All JobsIt Helpdesk Intern JobsIt Helpdesk Intern Jobs in Decatur, GA

It Helpdesk Intern information

See Decatur, GA salary details

$9

$17

$25

How much do it helpdesk intern jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for it helpdesk intern in Decatur, GA is $17.02, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.80 per hour, depending on experience, location, and employer.

What does an IT Helpdesk intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as an IT Helpdesk intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

What are the most commonly searched types of It Helpdesk jobs in Decatur, GA?

The most popular types of It Helpdesk jobs in Decatur, GA are:

What are popular job titles related to It Helpdesk Intern jobs in Decatur, GA?

For It Helpdesk Intern jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching It Helpdesk Intern jobs in Decatur, GA look for?

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What cities near Decatur, GA are hiring for It Helpdesk Intern jobs?

Cities near Decatur, GA with the most It Helpdesk Intern job openings:

It Helpdesk Intern jobs near you
Infographic showing various It Helpdesk Intern job openings in Decatur, GA as of August 2026, with employment types broken down into 17% Internship, 1% As Needed, 52% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $35,407 per year, or $17 per hour.

IT Support Specialist (Junior-Mid Level) (OAMD)

BeVera Corps

Atlanta, GA • On-site

Part-time

Posted 21 days ago

Job description

Job Type
Part-time
Description
About BeVera Solutions, LLC
BeVera Solutions, LLC is a rapidly growing public health and professional services company that provides innovative solutions to federal and state agencies. Our team supports mission-critical programs through expertise in program management, communications, acquisition, data analytics, and public health initiatives. BeVera's CEO champions a people-first culture where every employee is valued. The company supports this commitment by offering competitive compensation and meaningful, impactful work assignments.
Recognized as one of Atlanta's Best Places to Work (2024 & 2025) by the Atlanta Business Chronicle, BeVera fosters a culture of integrity, excellence, and collaboration.
Position Overview
BeVera Solutions, LLC is seeking a detail-oriented junior-mid level IT Support Specialist to provide first- and second-tier technical support for CDC Office of Advanced Molecular Detection (OAMD) users accessing enterprise computing, data, and application platforms. This role serves as a primary helpdesk contact, supports system and application access, maintains user documentation, and escalates complex issues in accordance with established SLAs, while contributing to onboarding, training, and system rollouts in support of federally funded public health operations. This position is based in Atlanta, GA and requires on-site presence three (3) days per week. This position is contingent upon successful contract award to BeVera Solutions, LLC.
NOTE: Position Contingent upon award of contract. This role is part of a pre-award candidate search for an upcoming federal government contract.
Key Responsibilities
  • Serve as a primary point of contact for technical support requests via the helpdesk system.
  • Triage, track, and resolve Tier 1 and Tier 2 support tickets in accordance with defined SLAs.
  • Assist users with access to computing resources, applications, and software tools.
  • Support account provisioning, permissions management, and software access requests.
  • Maintain user documentation, FAQs, and knowledgebase content.
  • Escalate complex technical issues to senior staff as needed.
  • Provide support during onboarding, training sessions, and system rollouts.

Requirements
  • Associate's or Bachelor's degree in IT, Computer Science, or related field.
  • 2-4 years of experience in technical support or IT helpdesk roles.
  • Familiarity with Linux environments and basic networking concepts.
  • Ability to work onsite in Atlanta, GA three (3) days per week (hybrid schedule).
  • Strong customer service, communication, and documentation skills.
  • Experience using ticketing and support management systems.

Additional information
All information will be kept confidential according to EEO guidelines.
Equal Employment Opportunity Statement
BeVera Solutions is an Equal Opportunity Employer. Employment decisions are made solely on the basis of merit, qualifications, and business needs. We prohibit discrimination against any applicant or employee based on race, color, religion, sex, national origin, age, United States military veteran status, ancestry, marital status, family structure, medical condition (including genetic information), disability, or any other status protected under applicable federal, state, or local law, provided the essential functions of the job can be performed with or without reasonable accommodation.
BeVera complies with all applicable federal, state, and local equal employment opportunity laws and maintains a strictly merit-based hiring process consistent with current federal contracting requirements.

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