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It Helpdesk Intern Jobs in Decatur, GA (NOW HIRING)

Ortho Sport and Spine Physicians

IT Support

Atlanta, GA · On-site

... help maintain our network infrastructure. This position requires a strong knowledge of IT systems, ... exceptional problem-solving skills, and excellent customer service abilities. Key Responsibilities:

Academy of Scholars

IT Technician

Decatur, GA · On-site

We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role ... A friendly, reliable, and supportive team member who enjoys helping others, learns quickly, and is ...

AllCare Georgia - Admin/Corporate

IT Manager

Atlanta, GA · On-site

$91K - $112K/yr

Manage helpdesk/vendor support and ensure SLAs are met Infrastructure & Systems * Support and maintain IT infrastructure including networks, endpoints, telecom, and cloud tools * Troubleshoot and ...

AllCare Georgia

IT Manager

Atlanta, GA · On-site

$91K - $112K/yr

Manage helpdesk/vendor support and ensure SLAs are met Infrastructure & Systems * Support and maintain IT infrastructure including networks, endpoints, telecom, and cloud tools * Troubleshoot and ...

Academy Of Scholars

IT Technician

Decatur, GA · On-site

We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role ... A friendly, reliable, and supportive team member who enjoys helping others, learns quickly, and is ...

ID Logistics

IT Support Manager, Help Desk Hybrid

GA · On-site

$90K - $110K/yr

The ideal candidate will have strong leadership skills, extensive experience in IT support, and a ... Experience with help desk ticketing systems and remote support tools. * Strong problem-solving and ...

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All JobsIt Helpdesk Intern JobsIt Helpdesk Intern Jobs in Decatur, GA

It Helpdesk Intern information

See Decatur, GA salary details

$9

$17

$25

How much do it helpdesk intern jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for it helpdesk intern in Decatur, GA is $17.02, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Helpdesk Intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk Interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

What does an IT Helpdesk Intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.
What are the most commonly searched types of It Helpdesk jobs in Decatur, GA? The most popular types of It Helpdesk jobs in Decatur, GA are:
What job categories do people searching It Helpdesk Intern jobs in Decatur, GA look for? The top searched job categories for It Helpdesk Intern jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for It Helpdesk Intern jobs? Cities near Decatur, GA with the most It Helpdesk Intern job openings:
It Helpdesk Intern jobs near you
Infographic showing various It Helpdesk Intern job openings in Decatur, GA as of June 2026, with employment types broken down into 77% Full Time, 18% Part Time, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $35,407 per year, or $17 per hour.
IT Support

IT Support

Ortho Sport and Spine Physicians

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Description
About Ortho Sport and Spine Physicians:
Ortho Sport and Spine Physicians is a leading medical practice specializing in orthopedic and spine care. Our mission is to provide exceptional patient care and innovative treatment options to improve the quality of life for our patients. As part of our commitment to excellence, we are seeking an IT Support Specialist to join our team and contribute to our continued success.
Job Summary:
As an IT Support Specialist at Ortho Sport and Spine Physicians, you will play a critical role in ensuring the smooth operation of our information technology systems. You will provide advanced technical support to our staff, diagnose, and resolve complex IT issues, and help maintain our network infrastructure. This position requires a strong knowledge of IT systems, exceptional problem-solving skills, and excellent customer service abilities.
Key Responsibilities:
  1. Technical Support: Provide technical support to end-users, including diagnosing and resolving hardware, software, and network issues promptly and efficiently.
  2. System Maintenance: Assist in the maintenance and administration of the organization's IT infrastructure, including servers, workstations, and network devices.
  3. Software Management: Install, configure, and update software applications as needed, ensuring compliance with licensing agreements and security protocols.
  4. Hardware Management: Manage hardware inventory, perform equipment upgrades, and coordinate with vendors for hardware repairs and replacements.
  5. User Training: Train end-users on proper IT procedures and best practices to enhance productivity and security awareness.
  6. Security Compliance: Monitor and enforce IT security policies and procedures to protect sensitive data and ensure compliance with industry regulations.
  7. Troubleshooting: Investigate and resolve complex technical issues, escalating to higher levels of support when necessary.
  8. Documentation: Maintain accurate records of IT equipment, configurations, and support activities.
  9. Collaboration: Collaborate with other IT team members, vendors, and external partners to implement IT projects and solutions effectively.
  10. Other duties as assigned by manager.

Qualifications:
  • Bachelor's degree in information technology, Computer Science, or a related field preferred.
  • Must be willing to travel 10% of the time overnight.
  • Regular travel to local GA clinics required with mileage reimbursement.
  • Proven experience in an IT support role or similar position.
  • Strong knowledge of Microsoft Windows and Office products.
  • Familiarity with networking concepts, protocols, and hardware.
  • Excellent problem-solving and troubleshooting skills.
  • Strong customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified IT Professional) are a plus.

Benefits and Perks:
  • Work-Life Balance: Enjoy a balanced life with paid time off and the flexibility to take care of personal commitments.
  • Holiday Cheer: Celebrate and spend time with loved ones with eight paid holidays throughout the year.
  • Professional Growth: We invest in your career development with professional development assistance, empowering you to expand your knowledge and skills.
  • Comprehensive Coverage: Your health and well-being are essential to us. We provide medical, dental, and vision insurance coverage.
  • Sailing into the Future: Secure your financial future with a 401k plan and company-matched contributions, preparing you for your next journey beyond work.

Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices based on race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.
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