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Entry Level It Helpdesk Jobs in Villa Rica, GA (NOW HIRING)

Verida Inc

IT Helpdesk Specialist- DC

Villa Rica, GA · On-site

Provides support to end users on a variety of technology issues. Identifies, researches, and ... help desk type items. · 24x7 support, flexibility for night and weekend work as well as travel to ...

RR Donnelley

Sr. IT Support Specialist

Atlanta, GA · On-site

$28 - $33/hr

Help develop and mentor fellow staff members, in addition to following best practices and ... S. degree in information technology is preferred but not necessary * 5+ years' experience in IT or ...

Move Vertical

IT Supervisor

Atlanta, GA · Remote

$90K - $120K/hr

We are seeking an experienced IT Supervisor to manage a remote team responsible for technology ... Help maintain application performance, system readiness, data quality, and compliance standards

New

ID Logistics

IT Support Manager, Help Desk Hybrid

GA · On-site

$90K - $110K/yr

The ideal candidate will have strong leadership skills, extensive experience in IT support, and a ... Experience with help desk ticketing systems and remote support tools. * Strong problem-solving and ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance ... Document incoming helpdesk requests using internal ticketing system * Install, repair and maintain ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA

$20.50 - $28.25/hr

Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition ... Document incoming helpdesk requests using internal ticketing system * Install, repair and maintain ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA

$20.50 - $28.25/hr

Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition ... Document incoming helpdesk requests using internal ticketing system * Install, repair and maintain ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

Job Type Full-time Description Information Technology Support Technician Benefits * Front Loaded ... Document incoming helpdesk requests using internal ticketing system * Install, repair and maintain ...

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All JobsIt Helpdesk JobsEntry Level It Helpdesk JobsEntry Level It Helpdesk Jobs in Villa Rica, GA

Entry Level It Helpdesk information

See Villa Rica, GA salary details

$11

$20

$29

How much do entry level it helpdesk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level it helpdesk in Villa Rica, GA is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.64 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What cities near Villa Rica, GA are hiring for Entry Level It Helpdesk jobs? Cities near Villa Rica, GA with the most Entry Level It Helpdesk job openings:
Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Villa Rica, GA as of August 2026, with employment types broken down into 1% Internship, 65% Full Time, 28% Part Time, 5% Contract, and 1% Nights. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $42,032 per year, or $20.2 per hour.

IT Service Representative (IT Help Desk)

Athena Information Technology

Atlanta, GA • On-site

$22.50/hr

Full-time

Re-posted 18 days ago

Job description

IT Service Representative (IT Help Desk)Location: Atlanta, GAJob Type: Full-time | On-call rotation requiredBenefits:401(k)Dental insuranceEmployee assistance programHealth insuranceLife insurancePaid time offVision insuranceAbout UsOur mission is to support our care teams with reliable technology, guided by our Core Values. We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people.Position SummaryAs an IT Service Representative (IT Help Desk), you'll be the first point of contact for IT support across the company. You'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service.What You'll DoServe as the first line of IT support for staff via phone, email, and ticketing system.Resolve Tier 1 issues (hardware, software, network, applications).Track, document, and follow up on support tickets.Escalate issues to Tier 2 teams when necessary.Provide user training and support on IT equipment and software.Participate in 24/7 on-call rotation for emergency support.What We're Looking ForHigh school diploma or equivalent (required).1+ year technical support experience or internship.1 IT certification or 2-year Associate's degree.Strong troubleshooting and customer service skills.Experience with ticketing systems, MS Office, and remote support tools.Excellent communication-able to explain technical issues clearly.Why Join Us?Competitive pay + benefits package.Opportunities for career growth and certifications.Supportive, mission-driven team environment.Make a real impact by helping our care centers deliver better service every day.Apply today to bring your IT skills to a place where they matter! 
Job Posted by ApplicantPro