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Entry Level It Helpdesk Jobs in Kansas (NOW HIRING)

Lightedge

IT Support Technician

Kansas City, KS · On-site

$20.75 - $28.50/hr

Lightedge is seeking an entry-level IT Support Technician to provide technical support to employees and help ensure they have the tools they need to be successful. This role serves as a first point ...

HR Partners

IT Generalist Supervisor

Topeka, KS · On-site

Responsibilities : • Manage the help desk/desktop team. • Oversee Active Directory, user ... IT Project Management methodology, ensuring projects come in on time and within budget. • ...

MCI Careers

IT Help Desk Technician

Wichita, KS

We are seeking a reliable, service-oriented, and technically capable IT Help Desk Technician to join our IT team and provide day-to-day technical support to employees across the business. The ...

Legacy Bank

IT Systems Support Technician

Wichita, KS

$16.75 - $23/hr

Provide advanced technical support, serving as an escalation resource for complex issues beyond standard IT Helpdesk support and assisting with front line support tickets as needed to provide ...

MCI Careers

IT Help Desk Technician

Wichita, KS · On-site

We are seeking a reliable, service-oriented, and technically capable IT Help Desk Technician to join our IT team and provide day-to-day technical support to employees across the business. The ...

MCI Careers

IT Help Desk Technician

Wichita, KS

We are seeking a reliable, service-oriented, and technically capable IT Help Desk Technician to join our IT team and provide day-to-day technical support to employees across the business. The ...

MCI Careers

IT Help Desk Technician

Wichita, KS · On-site

We are seeking a reliable, service-oriented, and technically capable IT Help Desk Technician to join our IT team and provide day-to-day technical support to employees across the business. The ...

Legacy Bank

IT Systems Support Technician

Wichita, KS · On-site

$16.75 - $23/hr

Provide advanced technical support, serving as an escalation resource for complex issues beyond standard IT Helpdesk support and assisting with front line support tickets as needed to provide ...

Lyons USD 405

IT Assistant

Lyons, KS

$15.50 - $21.25/hr

This is an entry level position within USD 405 Information Technology department. In addition to ... maintain help desk tickets for assistance and offer support by training individuals as well as ...

Lyons Unified School District 405

IT Assistant

Lyons, KS · On-site

$15.50 - $21.25/hr

This is an entry level position within USD 405 Information Technology department. In addition to ... maintain help desk tickets for assistance and offer support by training individuals as well as ...

ARO International

Corporate IT Support

Kansas City, KS · On-site

$20.75 - $28.50/hr

It is a full-time role for our organization supporting our IT Director. We run a virtual call ... ask for help This is an entry-level role for someone that wants to learn and grow with an ...

AllSTEM Connections

IT Contractor

Topeka, KS · On-site

$58K/yr

We are seeking a detail-oriented and versatile IT Contractor to assist with a comprehensive systems ... Proven experience in a Help Desk or Desktop Support role. • Technical Skills: Familiarity with ...

BASYS Processing

IT Specialist

Lenexa, KS · Hybrid

... helping to create a company where innovation and care drive meaningful connections Duties ... Resolve IT Support issues for both on-site and remote workers in a timely and professional manner.

BASYS Processing

IT Specialist

Lenexa, KS · On-site

... helping to create a company where innovation and care drive meaningful connections Duties ... Resolve IT Support issues for both on-site and remote workers in a timely and professional manner.

BASYS Processing

IT Specialist

Lenexa, KS · Hybrid

... helping to create a company where innovation and care drive meaningful connections Duties ... Resolve IT Support issues for both on-site and remote workers in a timely and professional manner.

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Entry Level It Helpdesk information

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How much do entry level it helpdesk jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level it helpdesk in Kansas is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the most commonly searched types of It Helpdesk jobs in Kansas?

The most popular types of It Helpdesk jobs in Kansas are:

What are popular job titles related to Entry Level It Helpdesk jobs in Kansas?

For Entry Level It Helpdesk jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Entry Level It Helpdesk jobs in Kansas look for?

The top searched job categories for Entry Level It Helpdesk jobs in Kansas are:

What cities in Kansas are hiring for Entry Level It Helpdesk jobs?

Cities in Kansas with the most Entry Level It Helpdesk job openings:

Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Kansas as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $42,946 per year, or $20.6 per hour.

IT Support Technician

Kansas City, KS • On-site

Lightedge
IT Services • 51 - 200 employees
Learn more about Lightedgeexternal

$20.75 - $28.50/hr

Full-time

Re-posted 4 days ago

Job description

Lightedge is seeking an entry-level IT Support Technician to provide technical support to employees and help ensure they have the tools they need to be successful. This role serves as a first point of contact for IT support requests, assisting with hardware, software, account access, and technology setup while delivering excellent customer service.
The ideal candidate enjoys solving problems, learning new technologies, and working with people. Training and mentorship will be provided as you build your technical skills and grow within the Internal IT team.
Responsibilities
End User Support
  • Respond to employee requests through the IT Service Management (ITSM) system.
  • Troubleshoot common hardware, software, printer, Microsoft 365, VPN, Wi-Fi, and account access issues.
  • Provide friendly, professional support in person and remotely.
  • Document issues and resolutions accurately.
  • Escalate issues that require advanced technical support.

Account & Device Support
  • Assist with employee onboarding and offboarding, including account setup and equipment deployment.
  • Configure and deploy Windows and macOS computers following documented procedures.
  • Perform password resets, MFA assistance, and other routine account maintenance.
  • Maintain inventory of IT equipment and software assets.

Team Support & Continuous Learning
  • Assist with software installations, updates, and basic system administration tasks.
  • Create and update knowledge base articles and documentation.
  • Participate in IT projects as assigned.
  • Follow company security policies and report potential security concerns.
  • Continuously build technical skills through training and hands-on experience.

Qualifications
Required
  • High school diploma or equivalent.
  • Interest in technology and helping others solve technical problems.
  • Strong customer service and communication skills.
  • Ability to learn new technologies quickly.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team.

Preferred
  • Up to 2 years of help desk, customer service, or technical support experience (including internships or school experience).
  • Familiarity with Windows, macOS, Microsoft 365, and basic networking concepts.
  • Exposure to Active Directory, Microsoft Entra ID, Intune, or similar tools is a plus.
  • CompTIA A+ or other entry-level IT certification is a plus, but not required.

What We're Looking for
  • Positive attitude and willingness to learn.
  • Excellent customer service skills.
  • Strong problem-solving ability.
  • Dependable and accountable.
  • Comfortable working in a fast-paced environment.
  • Passion for technology and continuous improvement.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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