ZipRecruiter

Log In

2

Entry Level It Helpdesk Jobs in Georgia (NOW HIRING)

LaGrange College

Helpdesk Technician

Lagrange, GA · On-site

$18.25 - $24.75/hr

This role manages the IT helpdesk ticketing system, which provides tracking for support requests involving the installation, diagnosis, repair, maintenance, and upgrading of end-user equipment. The ...

Harris American

IT Associate

Baxley, GA · On-site

The IT Associate provides frontline help desk support to employees across the organization. This role is responsible for receiving, documenting, troubleshooting, and resolving day-to-day technology ...

Harris American

IT Associate

Baxley, GA · On-site

The IT Associate provides frontline help desk support to employees across the organization. This role is responsible for receiving, documenting, troubleshooting, and resolving day-to-day technology ...

CNR Technologies

Junior IT Technician

Woodstock, GA · Hybrid

$20K - $30K/yr

This is a growth-focused entry-level opportunity with performance and development-based advancement opportunities over time. Equal Opportunity Employer CNR Technologies is an Equal Opportunity ...

CNR Technologies

Junior IT Technician

Woodstock, GA · Hybrid

$20K - $30K/yr

This is a growth-focused entry-level opportunity with performance and development-based advancement opportunities over time. Equal Opportunity Employer CNR Technologies is an Equal Opportunity ...

Fetch Staffing Solutions

IT Generalist

Conyers, GA · On-site

$23 - $25/hr

Fetch Staffing Solutions is filling an IT Generalist with a client in midtown Atlanta on a 6+ month ... Helpdesk ticketing systems, and Azure. * Proficiency with imaging laptop computers 20h2, 21h2,22h2 ...

CNR Technologies

Junior IT Technician

Woodstock, GA · On-site

This is a growth-focused entry-level opportunity with performance and development-based advancement opportunities over time. Equal Opportunity Employer CNR Technologies is an Equal Opportunity ...

ID Logistics

IT Support Manager, Help Desk Hybrid

GA · On-site

$90K - $110K/yr

The ideal candidate will have strong leadership skills, extensive experience in IT support, and a ... Experience with help desk ticketing systems and remote support tools. * Strong problem-solving and ...

Futurewave Systems

IT Manager

Columbus, GA

$85K - $104K/yr

... also help with that. They will work thru all 2 tiers and all technology partners. * The team has ... Additional Information To discuss this great opportunity, call me as soon as you can: (678) 608 ...

Scalian

IT Architect

Rome, GA · Hybrid

... help them define and implement their projects in two fields: Digital Systems: Embedded and critical systems, IoT, information systems and digital solutions for businesses Operations Performance:

Scalian SAS

IT Architect

Rome, GA · Hybrid

... help them define and implement their projects in two fields: Digital Systems: Embedded and critical systems, IoT, information systems and digital solutions for businesses Operations Performance:

Milner Technologies Inc

IT SALES EXECUTIVE

Norcross, GA · On-site

Peachtree Corners, GA Date: 08/14/2026 For decades, Milner has committed to helping organizations ... The IT Sales Executive is a hunting role focused on winning net-new logos (ZBA accounts) in the ...

previous page

Showing results 41-60

All JobsIt Helpdesk JobsEntry Level It Helpdesk JobsEntry Level It Helpdesk Jobs in Georgia

Entry Level It Helpdesk information

See Georgia salary details

$10

$19

$28

How much do entry level it helpdesk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level it helpdesk in Georgia is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.92 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the most commonly searched types of It Helpdesk jobs in Georgia?

The most popular types of It Helpdesk jobs in Georgia are:

What are popular job titles related to Entry Level It Helpdesk jobs in Georgia?

For Entry Level It Helpdesk jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Entry Level It Helpdesk jobs in Georgia look for?

The top searched job categories for Entry Level It Helpdesk jobs in Georgia are:

What cities in Georgia are hiring for Entry Level It Helpdesk jobs?

Cities in Georgia with the most Entry Level It Helpdesk job openings:

Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Georgia as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $40,660 per year, or $19.5 per hour.

Helpdesk Technician

LaGrange College

Lagrange, GA • On-site

$18.25 - $24.75/hr

Full-time

Re-posted 11 days ago

Job description

Job Summary
The Helpdesk Technician is a Tier-1 position and serves as the initial point of contact in delivering essential hardware and software support to faculty, staff, and students. This role manages the IT helpdesk ticketing system, which provides tracking for support requests involving the installation, diagnosis, repair, maintenance, and upgrading of end-user equipment.
The IT department operates as a highly integrated and efficient cross-functional unit. We value a cooperative approach to troubleshooting, active participation in team-driven initiatives and a commitment to maintaining a unified, supportive, and cohesive workplace. As such, the ideal Helpdesk Technician must thrive in a collaborative environment and possess a strong drive to learn and expand new technical skills.
Job Duties (including but not limited to):
  • Helpdesk Operations and Intermediate-to-Advanced Support: This role provides empathetic and professional assistance in person, via email, or remotely through telephone and Microsoft Teams.
  • Licensing: Taking ownership of the account provisioning/deprovisioning processes as well as user license monitoring is vital.
  • Cross-Functional Troubleshooting: Organize, prioritize and resolve support requests independently, while escalating support queries to other IT team members as appropriate.
  • End-User Training & Knowledge Sharing: Provide clear, accessible technical guidance through both formal and informal training to the campus community, while actively contributing to internal team documentation to keep collective knowledge current.
  • Collaborative Technical Lifecycle Management: Partner with IT team members to install, diagnose, repair, and maintain all IT infrastructure to ensure optimal performance. Manage the IT inventory, tracking all company-owned hardware, devices, and peripherals according to department standards.
  • Campus Event & Setup Coordination: Coordinate with the events team and campus stakeholders to provide seamless technical setup and active support for IT needs at campus events.

Minimum Requirements
  • To maintain alignment with department standards, all personnel must fulfil one of the following milestones prior to the conclusion of their first year:
    • Foundational Credentialing: Secure a foundational Google IT Support Professional certificate or equivalent certification if no active credential was held at the time of onboarding.
    • Continuous Professional Development: With guidance from IT leadership, advance a currently held credential to the next tier.

  • A proven track record of thriving in a highly collaborative, cross-functional team environment where knowledge sharing and mutual support is paramount.
  • Proven experience in helpdesk and customer service environments where maintaining strong interpersonal soft skills is considered a strong asset. Experience working in a college or university environment is preferred.

Skills and Abilities:
  • Knowledge: Experience with, but not limited to the following is preferred:
    • Windows Ecosystem: Operational knowledge of both Windows Desktop and Server environments.
    • macOS Navigation: Familiarity and basic troubleshooting with the Apple macOS platform.
    • Mobile Operating Systems: Fundamental support and configuration of iOS and Android devices.
    • Microsoft Active Directory: Experience with local directory services and standard user account management.
    • Microsoft Cloud Suite: Core familiarity with M365, Azure, and Entra ID environments.
    • Network Troubleshooting: Ability to diagnose basic connectivity issues including TCP/IP, DHCP, and DNS configurations.
    • Physical Infrastructure: Basic proficiency with low-voltage cable tracing and physical media termination.
    • Audio-Visual Systems: Operational awareness of integrated AV hardware, displays, projectors, and related cabling.
  • Soft Skills: While technical aptitude is required, this position heavily prioritizes strong interpersonal communication. Retention and longevity in this position are dependent upon the employee's active alignment with LaGrange College's core values and institutional pillars, which include but are not limited to:
    • AClose-knit Community: True success in this role relies on a commitment to seamless peer-to-peer collaboration where knowledge is shared openly and workloads are tackled collectively. This systematic purpose is paired with an empathetic, supportive approach to serving the faculty, staff, and students who make up our campus community. A passive, isolated, or non-communicative approach to self/project management is incompatible with this role.
    • A Pursuit of Lifelong Learning and Guided Growth: A proactive approach to learning new technologies and adapting to shifting team priorities without hesitation.
    • A Purposeful Place and Soulful Service: A dedicated, professional demeanor rooted in accountability and mutual respect. An unwavering commitment to practicing "Soulful Service" across the entire college community.

LaGrange College is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sex, age, national origin, disability, veteran status or any other legally protected status.

Apply