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Entry Level It Helpdesk Jobs in Georgia (NOW HIRING)

Flight Centre Travel Group (usa) Inc

$18.25 - $25.25/hr

Proven experience in an IT Helpdesk, Service Desk, Desktop Support, or similar technical support environment. * Demonstrated experience supporting users, ICT systems, and multi-site technology ...

Athens Micro

IT Help Desk Engineer

Athens, GA · On-site

Who We Are Athens Micro is an IT service provider, specializing in providing computer network and ... We Love to Learn, We Do the Right Thing, We are Helpful, We are Positive Problem Solvers, We are ...

Athens Micro

IT Help Desk Engineer

Athens, GA · On-site +1

Who We Are Athens Micro is an IT service provider, specializing in providing computer network and ... We Love to Learn, We Do the Right Thing, We are Helpful, We are Positive Problem Solvers, We are ...

LaGrange College

Helpdesk Technician

Lagrange, GA · On-site

$18.25 - $24.75/hr

This role manages the IT helpdesk ticketing system, which provides tracking for support requests involving the installation, diagnosis, repair, maintenance, and upgrading of end-user equipment. The ...

Harris American

IT Associate

Baxley, GA · On-site

The IT Associate provides frontline help desk support to employees across the organization. This role is responsible for receiving, documenting, troubleshooting, and resolving day-to-day technology ...

Harris American

IT Associate

Baxley, GA · On-site

The IT Associate provides frontline help desk support to employees across the organization. This role is responsible for receiving, documenting, troubleshooting, and resolving day-to-day technology ...

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All JobsIt Helpdesk JobsEntry Level It Helpdesk JobsEntry Level It Helpdesk Jobs in Georgia

Entry Level It Helpdesk information

See Georgia salary details

$10

$19

$28

How much do entry level it helpdesk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level it helpdesk in Georgia is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.92 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the most commonly searched types of It Helpdesk jobs in Georgia?

The most popular types of It Helpdesk jobs in Georgia are:

What are popular job titles related to Entry Level It Helpdesk jobs in Georgia?

For Entry Level It Helpdesk jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Entry Level It Helpdesk jobs in Georgia look for?

The top searched job categories for Entry Level It Helpdesk jobs in Georgia are:

What cities in Georgia are hiring for Entry Level It Helpdesk jobs?

Cities in Georgia with the most Entry Level It Helpdesk job openings:

Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Georgia as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $40,660 per year, or $19.5 per hour.

IT Support Officer - Broadbeach, QLD

Flight Centre Travel Group (usa) Inc

On-site

$18.25 - $25.25/hr

Full-time

Posted 15 days ago

Key responsibilities

  • Provide first-line technical support to end-users, resolving hardware, software, and system issues.

  • Manage incidents and service requests through the ticketing system, ensuring accurate documentation and SLA compliance.

  • Install, configure, maintain, and troubleshoot computer hardware, peripherals, and software applications.

Job description

IT Support Officer - Broadbeach, QLD

Apply now Refer a friend Job no: 532341
Brand: Ignite
Work type: Full time
Location: Queensland
Categories: Digital and Technology

Ignite Travel Group is looking for an IT Support Analyst to join our Technology team and play a key role in keeping our people connected, productive, and supported. Reporting to the IT Operations Manager, you will work closely with managers and team members across the business, delivering exceptional technical support and maintaining a reliable computing environment. This is a hands-on opportunity where you'll troubleshoot issues, support network infrastructure, deploy new technology, and contribute to continuous improvement initiatives that enhance the overall employee experience.

A day in the life:

  • Provide first-line technical support to end-users, resolving hardware, software, and system issues in a timely manner.
  • Manage incidents and service requests through the ticketing system, ensuring accurate documentation and SLA compliance.
  • Install, configure, maintain, and troubleshoot computer hardware, peripherals, and software applications.
  • Perform system upgrades, software updates, and security patching activities.
  • Support LAN, WAN, and WLAN environments, including troubleshooting connectivity and network-related issues.
  • Deploy and configure new laptops, workstations, mobile devices, and user accounts in line with security requirements.
  • Maintain IT security standards through user access management, malware protection, backups, and policy compliance.
  • Identify and implement opportunities to improve IT processes, service delivery, and operational efficiency.
  • Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Who you are:

  • Bachelor's degree in Information Technology, Computer Science, or a related discipline, or equivalent practical experience.
  • Proven experience in an IT Helpdesk, Service Desk, Desktop Support, or similar technical support environment.
  • Demonstrated experience supporting users, ICT systems, and multi-site technology environments.
  • Strong knowledge of LAN, WAN, WLAN infrastructure, networking fundamentals, and troubleshooting techniques.
  • Experience supporting routers, switches, wireless access points, and network connectivity.
  • Proficiency supporting Windows, macOS, and common business software applications.
  • Strong understanding of IT security standards, controls, and best practices.
  • Excellent communication, problem-solving, and customer service skills, with the ability to work independently and collaboratively.

What you'll enjoy:

 Ongoing skills development

 Catapult your career across a network of brands and businesses in an evolving industry

 Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program

 Access to industry leading health and well - being programs and financial advisors

 Set up shop in a swanky beachfront office in Broadbeach

 Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!

  Take volunteer leave as part of giving back to the local community

#LI-KP1#IGNT#LI-Onsite

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

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