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Entry Level It Helpdesk Jobs in Georgia (NOW HIRING)

Surya Carpet

IT Support Specialist

White, GA · On-site

Join a growing IT team that keeps employees productive through reliable, friendly, and timely ... In this helpdesk-focused role, you'll be the first point of contact for IT requests ...

LaGrange College

Helpdesk Technician

Lagrange, GA · On-site

$18.25 - $24.75/hr

This role manages the IT helpdesk ticketing system, which provides tracking for support requests involving the installation, diagnosis, repair, maintenance, and upgrading of end-user equipment. The ...

Athens Micro

IT Help Desk Engineer

Athens, GA

Who We Are Athens Micro is an IT service provider, specializing in providing computer network and ... We Love to Learn, We Do the Right Thing, We are Helpful, We are Positive Problem Solvers, We are ...

Athens Micro

IT Help Desk Engineer

Athens, GA · On-site +1

Who We Are Athens Micro is an IT service provider, specializing in providing computer network and ... We Love to Learn, We Do the Right Thing, We are Helpful, We are Positive Problem Solvers, We are ...

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Entry Level It Helpdesk information

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How much do entry level it helpdesk jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level it helpdesk in Georgia is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.92 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the most commonly searched types of It Helpdesk jobs in Georgia?

The most popular types of It Helpdesk jobs in Georgia are:

What are popular job titles related to Entry Level It Helpdesk jobs in Georgia?

For Entry Level It Helpdesk jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Entry Level It Helpdesk jobs in Georgia look for?

The top searched job categories for Entry Level It Helpdesk jobs in Georgia are:

What cities in Georgia are hiring for Entry Level It Helpdesk jobs?

Cities in Georgia with the most Entry Level It Helpdesk job openings:

Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Georgia as of August 2026, with employment types broken down into 78% Full Time, 9% Part Time, 10% Contract, and 3% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $40,660 per year, or $19.5 per hour.

IT Help Desk Student Technician

Mercer University

Macon, GA • On-site

$10/hr

Full-time

Re-posted 12 hours ago

Mercer University rating

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

232nd of 620 rated colleges and universities

Job description

Application Instructions:
Active Student Employees: If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Find Jobs in the search. Locate the position and click Apply.
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
IMPORTANT: Please review the job posting and fully complete all sections of the application. You will not be able to modify your application after you submit it.
Job Family:
Student Work Study
Department:
Information Technology
Supervisor:
Benjamin Smith
Job Title:
IT Help Desk Student Technician
Job Description:
Join our IT Client Support Services team to provide technical assistance to faculty, staff, students, and administrators at Mercer University. Your responsibilities include helping users with tech issues, maintaining records of reported problems, and supporting computer hardware and software. Strong communication, customer service, and tech skills are essential. Gain valuable experience in IT support and make a positive impact on our university community. Apply now and be part of our tech-savvy team!
Requirements:
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills with the ability to support faculty, staff, and students who have a wide range of technical proficiency
  • Complete a in person panel interview
  • Submission of a one-page resume upon request - Cover letter is not required

Desirable Qualifications:
  • Previous experience in providing technical support or IT help desk assistance
  • Previous experience in a call center or customer service environment
  • Familiarity with Windows, MacOS, Linux, Microsoft Office
  • Enthusiasm for technology and staying up-to-date with industry trends
  • Willingness to take initiative and propose innovative solutions
  • Problem-solving skills and the ability to remain calm under pressure
  • Ability to work collaboratively in a team environment

Pay Rate: $10 per Hour
Scheduled Hours:
16
Start Date:
08/18/2026
End Date:
05/7/2027

What Mercer University employees say

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