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Entry Level It Help Desk Jobs in Arizona (NOW HIRING)

Master Electronics

IT Service Desk Analyst

Phoenix, AZ · On-site

$24 - $28/hr

Join our Phoenix team as an IT Service Desk Analyst and be the friendly, solutions-focused first ... This is a great opportunity for someone who enjoys solving problems, helping others, and making an ...

Master Electronics

IT Service Desk Analyst

Phoenix, AZ · On-site

$24 - $28/hr

Join our Phoenix team as an IT Service Desk Analyst and be the friendly, solutions-focused first ... This is a great opportunity for someone who enjoys solving problems, helping others, and making an ...

Master Electronics

IT Service Desk Analyst

Phoenix, AZ · On-site

$24 - $28/hr

Join our Phoenix team as an IT Service Desk Analyst and be the friendly, solutions-focused first ... This is a great opportunity for someone who enjoys solving problems, helping others, and making an ...

Willmeng Construction

IT Helpdesk

Phoenix, AZ · On-site

Support the technology needs of a distributed workforce in person and over the phone. * Troubleshot and resolve common Windows issues (boot/login, performance, display, audio, keyboard/mouse, docking ...

IntraEdge

Help Desk - Tier 1

Scottsdale, AZ · On-site

$20.25 - $27.25/hr

Uses the IT Service Management tool to accurately document all incoming Interactions and ... Keeps IT Service Desk team and management informed of any new support issues in a clear and timely ...

IntraEdge

Help Desk - Tier 1

Scottsdale, AZ · On-site

$20.25 - $27.25/hr

... technologies. • Uses the IT Service Management tool to accurately document all incoming ... Desk team and management informed of any new support issues in a clear and timely manner. • ...

Sentrillion

Help Desk Technician- Level II

Sierra Vista, AZ · On-site

$17.75 - $24/hr

Join Sentrillion as a Full-Time/Non-Exempt Help Desk Technician- Level II in Sierra Vista, AZ. In ... Your dedication to learning and adapting to new technologies, combined with strong problem-solving ...

Judge Group, Inc.

Service Desk-Helpdesk

Phoenix, AZ · On-site

$18 - $22/hr

Our client is seeking a Service Desk Technician to join their IT Support team. This is an excellent opportunity for someone who enjoys helping people, solving technical issues, and delivering ...

Phoenix Staff

Tier I Service Desk Technician

Phoenix, AZ · Remote

$25 - $29/hr

Qualifications * 1-2 years of IT support, help desk, desktop support, systems support, or related ... field. * Entry-level or foundational IT certifications from Microsoft, Cisco, VMware, Citrix ...

New

IDEALFORCE LLC

Help Desk Analyst (41949)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Company Description IDEALFORCE has a CONTRACT position available immediately for a Help Desk ... problem information into an automated issue tracking system (95%) User acceptance testing (5%) ...

IntraEdge

Help Desk - Tier 1

Scottsdale, AZ · Hybrid

$20.50 - $27.50/hr

Facilitate Service Desk incident response/resolution and service request fulfillment services by ... Follow established Information Technology Infrastructure Library (ITIL) processes and procedures.

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All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Arizona

Entry Level It Help Desk information

See Arizona salary details

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How much do entry level it help desk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level it help desk in Arizona is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.18 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

How to get started in an entry level IT help desk?

To start as an entry-level IT help desk technician, gain foundational knowledge of computer hardware, software, and networking through online courses or certifications like CompTIA A+. Develop strong communication and problem-solving skills, and seek internships or entry-level positions to gain practical experience in troubleshooting and customer support environments.

What are the most commonly searched types of It Help Desk jobs in Arizona?

The most popular types of It Help Desk jobs in Arizona are:

What are popular job titles related to Entry Level It Help Desk jobs in Arizona?

For Entry Level It Help Desk jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Entry Level It Help Desk jobs in Arizona look for?

The top searched job categories for Entry Level It Help Desk jobs in Arizona are:

What cities in Arizona are hiring for Entry Level It Help Desk jobs?

Cities in Arizona with the most Entry Level It Help Desk job openings:

Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $44,874 per year, or $21.6 per hour.

IT Service Desk Analyst

Master Electronics

Phoenix, AZ • On-site

$24 - $28/hr

Full-time

Medical, Life, Retirement, PTO

Posted 12 days ago

Job description

To be a family that uses our collective superpowers to do significant good.
Join our Phoenix team as an IT Service Desk Analyst and be the friendly, solutions-focused first point of contact employees can count on when technology gets in the way.
You'll combine technical troubleshooting with strong communication and customer service skills to resolve issues, keep teams productive, and create a positive support experience. This is a great opportunity for someone who enjoys solving problems, helping others, and making an everyday impact across the organization.
Pay Range: $24.00 - $28.00/ Hourly
Work AuthorizationAt this time, we do not offer employment visa sponsorship for this role. Candidates must be legally authorized to work in the United States without the need for current or future sponsorship.
What you will do?
  • Monitor and manage IT support tickets, ensuring issues are prioritized, documented, and resolved on time
  • Troubleshoot hardware, software, and system issues for end users
  • Provide support in person, remotely, by phone, or through chat
  • Partner with IT teams to resolve more complex technical issues
  • Communicate solutions clearly and help users understand how to resolve common issues
  • Support employee onboarding, access changes, and account updates
  • Set up and configure laptops, desktops, printers, scanners, and other equipment
  • Stay current on software, hardware, and system updates
  • Perform routine maintenance on company-issued equipment
  • Maintain and update IT documentation and support resources

What you bring to the table!
  • Familiarity with Windows hardware/software and Office 365 environments
  • Strong analytical and problem-solving skills
  • Ability to multi-task with high attention to detail
  • Excellent communication and customer service skills for troubleshooting and issue resolution

Why do you want to work with us?
Stay Healthy: World-class and affordable insurance plans ensure you and your family stay healthy
Secure Your Future: 401(k) match programwhere you are vested from day-one
Invest in Your Education: Tuition assistanceempowers you to further your education and career
Employee Assistance Program (EAP) and other incentives: Access to ComPsych, Healthcare Advocate, Working Advantage Discount Program, and more
Enjoy Work-Life-Harmony: Paid holidays, PTO accrual, Floating Holiday, and supportive personal and parental leave policies
Do Significant Good: Company-sponsored donation match 3 for 1, Volunteer Time Off (VTO) to give back to the community, and Employee Resource Groups
Provide Additional Financial Security: Company-funded and voluntary AD&D Life Insurancefor you and your loved ones
If you want to learn more about our comprehensive benefits, visit: https://careers.masterelectronics.com/benefits-wellness
Equal Opportunity Employer
At Master Electronics, we thrive in a fast-paced, entrepreneurial environment where flexibility, professionalism, and a self-starter mindset aren't just preferred-they're essential. Headquartered in sunny Phoenix, AZ, we're a leading global authorized distributor of electronic components, and have been proudly family-owned for over 50 years.
What's our secret? It's simple: strong relationships, responsive service, and genuine added value. These principles have fueled our growth, allowing us to serve hundreds of thousands of customers in close partnership with world-class suppliers across the globe.
We're also deeply committed to building a workplace where everyone feels respected, supported, and empowered to succeed. Master Electronics is committed to providing equal employment opportunities for all applicants and employees. We do not unlawfully discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, marital status, creed, or any other protected characteristic.
We provide reasonable accommodations in compliance with the ADA and other applicable laws, and we strictly prohibit harassment of any kind.
This commitment applies to every part of our workplace-from recruitment and hiring to promotions, training, compensation, benefits, and even company events.

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