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Entry Level It Help Desk Jobs in Arizona (NOW HIRING)

... environment and ensures all IT Systems are operating as required. ESSENTIAL DUTIES AND ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

New

A growing organization in Phoenix, AZ is looking for a Help Desk Support Technician to join its internal IT team. This is a full-time, direct-hire, fully onsite opportunity supporting employees ...

Help Desk Technician

Phoenix, AZ · On-site

$20 - $30/hr

Escalate complex issues to senior IT staff when necessary * Set up user accounts, passwords, and ... Help Desk, Desktop Support, or Technical Support experience * Working knowledge of Windows ...

... environment and ensures all IT Systems are operating as required. ESSENTIAL DUTIES AND ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

New

Help Desk Technician

Mesa, AZ · On-site

$19.75 - $26.75/hr

Provides information systems orientation to new and existing employees. * Manages the help desk ... About our Company Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an ...

Help Desk Technician

Fort Huachuca, AZ · On-site

$40K - $50K/yr

We are seeking a remote Help Desk Specialist to support our client out of Arizona. This position is ... The successful candidate must have prior IT Service Desk operations experience. This is an ...

Help Desk Analyst

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Phoenix, AZ - Help Desk Analyst (AZDOA ERP Division) | 100% Remote Local Phoenix, AZ candidates only. Resumes must include current location. Candidates must be local at the time of submission ...

Help Desk Technician

Tucson, AZ · On-site

$19 - $25.50/hr

Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will ... Associate degree in IT, Computer Science, or related field preferred. * Relevant certifications ...

Help Desk Support Technician - Bisbee

Bisbee, AZ · On-site

$15 - $20.25/hr

NEOGOV is seeking a Help Desk Support Technician in Bisbee, AZ. The role involves managing the CCIT ... a customer service or IT support role. • Must possess and maintain a valid Arizona Driver ...

Help Desk Specialist II

Chandler, AZ · On-site

$19.53 - $31.37/hr

The Help Desk II must be able to work effectively and efficiently to identify and resolve multiple ... Previous experience working for a Managed IT Services (MSP) preferred * Computer Skills

Help Desk Specialist II

Chandler, AZ · On-site

$19.53 - $31.37/hr

The Help Desk II must be able to work effectively and efficiently to identify and resolve multiple ... Previous experience working for a Managed IT Services (MSP) preferred * Computer Skills: Experience ...

Be Seen First

IT Analyst

Phoenix, AZ · On-site

$55K - $65K/yr

Qualifications: * 2+ years of direct IT / Help Desk experience. * Familiarity with Active Directory, Ubiquiti networking equipment, Google Workspace. Ability to install, configure, and troubleshoot ...

Showing results 21-40

Entry Level It Help Desk information

See Arizona salary details

$11

$21

$31

How much do entry level it help desk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level it help desk in Arizona is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.18 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

How to get started in an entry level IT help desk?

To start as an entry-level IT help desk technician, gain foundational knowledge of computer hardware, software, and networking through online courses or certifications like CompTIA A+. Develop strong communication and problem-solving skills, and seek internships or entry-level positions to gain practical experience in troubleshooting and customer support environments.

What are the most commonly searched types of It Help Desk jobs in Arizona?

The most popular types of It Help Desk jobs in Arizona are:

What job categories do people searching Entry Level It Help Desk jobs in Arizona look for?

The top searched job categories for Entry Level It Help Desk jobs in Arizona are:

What cities in Arizona are hiring for Entry Level It Help Desk jobs?

Cities in Arizona with the most Entry Level It Help Desk job openings:

Infographic showing various Entry Level It Help Desk job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $44,874 per year, or $21.6 per hour.

IT Service Desk III

TEKsystems

Goodyear, AZ

$30/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Job description

Description

From 9/27 to 10/9 they will work dayshift to train from 6am - 2:30pm M-F. Then during ramp up will work 7pm-1:30am, and finally during Peak starting on 11/23 they will take on normal schedule M-F 7pm-5:00am MST

**Candidates need to be flexible as shift will vary to align with production schedule. such as potential weekend work on ad-hoc occasions, but not on a scheduled basis"

Maintain and troubleshoot end-user equipment including PCs, printers, RF devices, and scanners within a warehouse environment and ensures all IT Systems are operating as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned

25% Identify, triage, prioritize and resolve Level 2 & 3 Incidents within our Service Level Agreement, which includes responding to high priority outages outside of normal business hours.

25% Perform installation, upgrades, maintenance, basic troubleshooting and repair of various computer devices, mobile phones, scanners, network equipment, printers, telephones and other end-user equipment.

10% Serve as liaison between executive site leadership, Infrastructure leadership, other technical teams, IT client support leadership and the external client regarding technical projects, problems and outages.

10% Prioritize regular workload, special tasks, and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame.

10% Ensure that all systems are operating as efficiently and productively as possible and escalates issues to appropriate leadership/technical teams as needed within established timeframes.

10% Present a high level of professionalism, maintain composure, and perform well under pressure in high priority situations to focus on the task at hand.

5% Makes technical recommendations to executive operational leadership regarding problems, projects and releases.

5% Identify opportunities to increase accuracy to optimize resources and develop, recommend, and implement solutions

Skills

Help desk support, Help desk, Service desk, Support, Troubleshooting, Customer service, Helpdesk troubleshooting, Zebra, RF Devices, Handhelds

Top Skills Details

Help desk support,Help desk,Service desk,Support,Troubleshooting,Customer service,Helpdesk troubleshooting,Zebra,RF Devices,Handhelds

Additional Skills & Qualifications

- Experience installing, troubleshooting, building, and deploying desktop computers in a warehouse environment

- Warehouse experience supporting end-use equipment

Experience Level

Expert Level

Job Type & Location

This is a Contract position based out of Goodyear, AZ.

Pay and Benefits

The pay range for this position is $30.00 - $30.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Goodyear,AZ.

Application Deadline

This position is anticipated to close on Sep 7, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


TEKsystems logo

About TEKsystems

Sourced by ZipRecruiter

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MD, US