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Entry Level Inmate Call Monitoring Jobs in California

Volunteers of America

Monitor

Los Angeles, CA · On-site

$19.02 - $20.02/hr

JOB SUMMARY AND PURPOSE The Monitor is the entry level position that works to provide security of ... Call police or fire department in cases of emergency, such as fire or presence of unauthorized ...

Volunteers of America

Monitor

Los Angeles, CA · On-site

$19.02 - $20.02/hr

JOB SUMMARY AND PURPOSE The Monitor is the entry level position that works to provide security of ... Call police or fire department in cases of emergency, such as fire or presence of unauthorized ...

Volunteers of America

Monitor

Northridge, CA · On-site

$19.02 - $20.02/hr

JOB SUMMARY AND PURPOSE The Monitor is the entry level position that works to provide security of ... Call police or fire department in cases of emergency, such as fire or presence of unauthorized ...

Volunteers of America Los Angeles

Monitor

Los Angeles, CA · On-site

$19.02 - $20.02/hr

JOB SUMMARY AND PURPOSE The Monitor is the entry level position that works to provide security of ... Call police or fire department in cases of emergency, such as fire or presence of unauthorized ...

VOLT

Entry Level Test Operators

Fremont, CA · On-site

$21.50 - $23.50/hr

Monitor test progress during testing cycle * Test failed servers * Check out test passed server ... call (866) -898-0005. Please indicate the specifics of the assistance needed. Volt does not ...

Volunteers of America

Monitor Swing Shift

Garden Grove, CA · On-site

$19.02 - $20.02/hr

JOB SUMMARY AND PURPOSE The Monitor is the entry level position that works to provide security of ... Call police or fire department in cases of emergency, such as fire or presence of unauthorized ...

Volunteers of America

Monitor Swing Shift

Northridge, CA

$19.02 - $20.02/hr

JOB SUMMARY AND PURPOSE The Monitor is the entry level position that works to provide security of ... Call police or fire department in cases of emergency, such as fire or presence of unauthorized ...

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All JobsEntry Level Inmate Call Monitoring JobsEntry Level Inmate Call Monitoring Jobs in California

Entry Level Inmate Call Monitoring information

Is it hard for former prisoners to get a job?

For entry level inmate call monitoring positions, having a criminal record can pose challenges during the hiring process, but some employers may consider applicants with prior convictions if they demonstrate reliability and relevant skills. Background checks are common, and certain roles may require additional clearances or training. Overall, job prospects depend on individual circumstances and the employer's policies.

What is the difference between Entry Level Inmate Call Monitoring vs Entry Level Security Surveillance Operator?

AspectEntry Level Inmate Call MonitoringEntry Level Security Surveillance Operator
CredentialsBasic background check, possibly security clearanceBasic background check, security clearance often preferred
Work EnvironmentCorrectional facilities, monitoring inmate callsSecurity control rooms, monitoring surveillance feeds
Employer & IndustryCorrectional institutions, government agenciesSecurity firms, government agencies, private companies
Job FocusMonitoring inmate communications for security risksMonitoring security cameras for suspicious activity

Both roles involve monitoring and security, but Entry Level Inmate Call Monitoring focuses on inmate communications within correctional facilities, while Entry Level Security Surveillance Operator emphasizes monitoring surveillance feeds in various security settings. The skills and credentials overlap, but the work environments and specific responsibilities differ.

What is a corrections monitoring technician?

A corrections monitoring technician is responsible for overseeing inmate communications, such as phone calls, to ensure security and compliance with facility policies. The role often involves using monitoring software, maintaining logs, and working in a secure environment, typically requiring attention to detail and adherence to privacy and safety protocols.

Are inmate phone calls monitored?

Inmate call monitoring is a common practice in correctional facilities, and staff often listen to or record calls to ensure security and prevent illegal activity. Entry level inmate call monitoring jobs typically involve using specialized software and following strict protocols to oversee inmate communications.

How much money is a 15-minute jail call?

Entry Level Inmate Call Monitoring jobs typically involve overseeing calls rather than making them, so the cost of a 15-minute jail call varies depending on the facility and service provider. Generally, inmate calls can range from $0.25 to $3.00 per minute, making a 15-minute call cost between approximately $3.75 and $45.00. Monitoring these calls requires attention to security and compliance with facility policies.

What are some common challenges faced by entry-level professionals in inmate call monitoring, and how can they effectively manage them?

Entry-level professionals in inmate call monitoring often encounter challenges such as handling high call volumes, maintaining focus during repetitive tasks, and ensuring strict adherence to confidentiality and legal guidelines. Effective time management and staying alert are crucial, as is developing a strong understanding of institutional protocols. Building good communication with supervisors and seeking feedback can help new monitors quickly adapt and address any uncertainties or stressors in the role.

What is an Entry Level Inmate Call Monitoring position?

An Entry Level Inmate Call Monitoring position involves listening to, reviewing, and documenting phone calls made by inmates in correctional facilities. The primary goal is to ensure that all communications comply with facility rules and to detect any potential security threats or policy violations. Employees in this role typically use specialized software to monitor calls, flag suspicious activity, and report findings to supervisors or law enforcement as needed. This position requires strong attention to detail, discretion, and the ability to handle confidential information.

What are the key skills and qualifications needed to thrive as an Entry Level Inmate Call Monitoring Specialist, and why are they important?

To thrive as an Entry Level Inmate Call Monitoring Specialist, you generally need strong attention to detail, confidentiality, and a high school diploma or equivalent. Familiarity with call monitoring software, recording systems, and basic computer applications is typically required. Excellent listening skills, discretion, and the ability to remain impartial under pressure help individuals excel in this role. These skills ensure accurate monitoring, compliance with regulations, and the security of sensitive communications within correctional facilities.
What are the most commonly searched types of Inmate Call Monitoring jobs in California? The most popular types of Inmate Call Monitoring jobs in California are:
What are popular job titles related to Entry Level Inmate Call Monitoring jobs in California? For Entry Level Inmate Call Monitoring jobs in California, the most frequently searched job titles are:
What job categories do people searching Entry Level Inmate Call Monitoring jobs in California look for? The top searched job categories for Entry Level Inmate Call Monitoring jobs in California are:
What cities in California are hiring for Entry Level Inmate Call Monitoring jobs? Cities in California with the most Entry Level Inmate Call Monitoring job openings:
Entry Level Inmate Call Monitoring jobs near you
Monitor

Monitor

Volunteers of America

Los Angeles, CA • On-site

$19.02 - $20.02/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 11 days ago

Volunteers Of America rating

6.9

Company rating: 6.9 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

333rd of 687 rated non-profit organizations

Job description

About Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $19.02 - $20.02 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Monitor is the entry level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred.
DUTIES AND RESPONSIBILITIES
  • Shelter Security
    • SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises.
    • BAG & PERSON SCREENING: Monitors search all participants' person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened.
    • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed.
  • SHELTER SAFETY:
    • While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment.
    • Know location of fire exits, be prepared to assist participants in case of any emergency.
    • Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required.
    • Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons.
  • ASSET PROTECTION:
    • As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter's assets. Report all suspicious events to direct supervisor.
    • Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons.
  • ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected - Put clients'/participants' needs first.
  • CLIENT/PARTICIPANT SUPPORT:
    • Answer telephones and take messages for clients and staff, monitor doors and greet visitors.
    • Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational
    • As required by the Program, assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events.
    • DRIVING TASKS (for licensed Monitors)
      • Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities
        • Assists passengers in securing wheelchairs, car seats and other mobility devices
        • Ensures safety of passengers, operates vehicle in safe manner at all times
      • Maintains trip records as well as mileage and gasoline usage records
      • Maintain program vehicle in good operating condition, clean vehicle and equipment after each pick-up and delivery, and takes vehicle for routine maintenance and repairs

ESSENTIAL DUTIES:
  • Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.
  • SHELTER SECURITY.
    • Monitor Shelter entrance
    • Screen bags and persons entering shelter
    • Patrol premises as scheduled
  • SHELTER SAFETY
    • Monitor Clients; conduct room checks; report violations of rules
    • While patrolling continuously observe for safe operations/conditions, report safety concerns
  • ASSET PROTECTION
    • Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons
  • Client/participant support
  • Drive participants as directed (Part of Client Support for Monitors with licenses)
  • Other duties as required and may be subject to change
  • Acts as a role model for participants at all times

MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
  • Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.

EDUCATION:
  • Within 30 days of hire, must successfully complete VOALA safety training.

PREFERRED QUALIFICATIONS:
  • High School Diploma or GED
  • Current California driver's license and clean driving record, demonstrated Knowledge of CA driving laws.
  • Database familiarity
  • Clean driving record to be insurable by VOALA insurance

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

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