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Entry Level It Help Desk Technician Jobs (NOW HIRING)

IT Help Desk Technician

Washington, DC · On-site

$51K - $82K/yr

The Ford Agency is actively recruiting for an IT Help Desk Technician for a top DC law firm. This individual will join a busy team, provide IT support to end-users, identify trends with incidents and ...

IT Help Desk Technician

Austin, TX · On-site

$20 - $25/hr

Join our Flash Team as an IT Help Desk Technician! Join Flash as a part-time IT Help Desk Technician and become an essential part of our internal success! You'll work alongside a supportive group of ...

Help Desk Technician

Bismarck, ND · Remote

$20.50 - $27.75/hr

As a Help Desk Technician, you'll be on the front lines of our customer support experience ... Maintain accurate IT asset inventory and assist with equipment procurement and deployment.

New

As a Help Desk Technician, you'll be on the front lines of our customer support experience ... Requirements 2 - 5 years IT Help Desk experience supporting Windows / Office 365 Environments Basic ...

New

As a Help Desk Technician, you'll be on the front lines of our customer support experience ... Requirements 2 - 5 years IT Help Desk experience supporting Windows / Office 365 Environments Basic ...

New

IT Help Desk

Cincinnati, OH · On-site

$38K - $45K/yr

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 ... We stand by our service and products, and we are looking for a Help Desk Technician that has the ...

They are seeking an IT Help Desk Technician to provide efficient technical assistance to users, manage Helpdesk ticket systems, and perform troubleshooting and installation of hardware and software.

The IT Help Desk Technician involves providing technical assistance to users via phone, email, or in person to resolve hardware, software, and network issues. Key responsibilities include diagnosing ...

New

The IT Help Desk Technician involves providing technical assistance to users via phone, email, or in person to resolve hardware, software, and network issues. Key responsibilities include diagnosing ...

New

IT Help Desk Technician

Rifle, CO · On-site

$20.43 - $29.76/hr

IT Help Desk PRN, Days Grand River Health | Rifle, CO At Grand River, we are more than a hospital ... What You'll Do The Help Desk Technician's role is to provide customer support and technical ...

IT Help Desk Technician

New York, NY · On-site

$60K - $80K/yr

About the Role As an IT Help Desk Technician you'll be responsible for managing level 1 support tickets as well as facilitating new hire hardware deployment. Working within the operations team, your ...

Showing results 41-60

Entry Level IT Help Desk Technician information

See salary details

$12

$23

$33

How much do entry level it help desk technician jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level it help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What does an entry level IT help desk technician do?

An Entry Level IT Help Desk Technician is responsible for providing technical support and troubleshooting assistance to users experiencing hardware, software, or network-related issues. Their tasks often include answering support tickets, diagnosing problems, guiding users through solutions, and escalating complex issues to higher-level technicians. They play a key role in maintaining smooth computer operations for an organization and ensuring users can effectively use their technology resources.

What are some common challenges faced by entry level IT help desk technicians, and how can they be addressed?

Entry Level IT Help Desk Technicians often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support tickets, and effectively communicating with users who have varying levels of technical knowledge. Addressing these challenges requires strong problem-solving skills, patience, and continuous learning. Building a solid understanding of common software and hardware issues, actively seeking mentorship from more experienced colleagues, and utilizing available knowledge bases can greatly enhance your ability to resolve issues efficiently and provide excellent customer support.

What are the key skills and qualifications needed to thrive as an entry level IT help desk technician, and why are they important?

To thrive as an Entry Level IT Help Desk Technician, you need a basic understanding of computer hardware, operating systems, troubleshooting, and often an associate degree or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common productivity software is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple tasks. These skills ensure prompt and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Entry Level IT Help Desk Technician vs Technical Support Specialist?

AspectEntry Level IT Help Desk TechnicianTechnical Support Specialist
CertificationsCompTIA A+, Network+ (preferred)CompTIA A+, Microsoft Certified, Cisco certifications (optional)
Work EnvironmentHelp desk, on-site or remote support, troubleshooting hardware/softwareCustomer support, troubleshooting, often more specialized in software or hardware
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, customer support centers

Both roles involve troubleshooting and supporting users with hardware and software issues. The Entry Level IT Help Desk Technician typically handles basic support tasks and is often the first point of contact, while the Technical Support Specialist may focus on more specific technical issues or software support. Both roles require similar certifications and work environments, but the Technical Support Specialist may have more specialized knowledge.

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The top searched job categories for Entry Level It Help Desk Technician jobs are:

Infographic showing various Entry Level It Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

IT Help Desk Technician

Mavis Tire Supply

White Plains, NY • On-site

$45K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Mavis Tire rating

4.5

Company rating: 4.5 out of 10

Mavis Tire

Based on 387 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

Vehicle maintenance average

Based on 16,676 frontline employees who took The Breakroom Quiz

The best things about working at Mavis Tire

  • 87%

    87% say they get paid time off

    say they get paid time off

  • 72%

    72% say they have respectful managers

    say they have respectful managers

  • 67%

    67% say their health insurance is affordable

    say their health insurance is affordable

Featured by Mavis Tire, based on 387 Breakroom Quiz responses from their frontline employees


Job description

Mavis Tires & Brakes at Discount Prices - IT Help Desk Technicians Put your career into high gear with Mavis Discount Tire. We're looking for IT Help Desk Technicians to join Team Mavis at our Operation Support Center in White Plains, NY. With over 2,000 retail locations, Mavis is one of the largest, independently-owned tire sales and automotive repair chains in the USA. About the PositionThe person selected will help support our users and our network. Duties will include technical and operational IT troubleshooting and resolving store issues, maintenance of hardware and software, and installing new software and hardware. The team provides remote end-user support as well as installation and 24-hour monitoring of systems and emergency service. Employee BenefitsAt Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, a good working environment and an excellent combination of additional benefits like health, dental, vision and life insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid personal and sick time, paid holidays, on-the-job training, and opportunities for career growth and advancement. QualificationsMavis recruits team members who share our commitment to meeting the needs of our growing customer base by providing exceptional customer care. To be eligible for the position of IT Help Desk Technician, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; (3) possess an AAS Degree in a technology field or equivalent related work experience and, (4) be available to work off-hours on-call service as well as weekends. Candidates can apply online at www.mavistire.com/careers. For any questions, you can call our Recruitment toll free # at 844-375-3995. For more information about Mavis, please visit www.mavis.com.Mavis is an Equal Opportunity EmployerConsistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting HRConnect@mavistire.com. We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to HRConnect@mavistire.com. #ZR
Job Posted by ApplicantPro

Working at Mavis Tire

Perks for frontline workers

From Mavis Tire, via Breakroom

  • Health Insurance

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • 401(k)

  • Vacation Time

  • Paid Time Off

About Mavis Tire, in their own words

From Mavis Tire

What began as Vic’s Cycle Shop in 1949 - a humble bike repair stand in Westchester County, New York - grew into a small chain of tire shops. In 1972, that local enterprise was rebranded as Mavis Tire Supply (inspired by its founders, Marion + Victor Sorbaro), becoming one of New York’s first multi-brand tire dealers. Through the 1970s and ’80s, Mavis was focused on delivering value-oriented service, and expanding carefully across the Northeast under the Sorbaro family’s leadership.

In 2018, Mavis Tire Supply merged with Express Oil Change & Tire Engineers and Brakes Plus to create a new national automotive care platform. The resulting company, Mavis Tire Express Services Corp., known as Mavis, continued to deliver value-oriented, best-in-class service and marked the beginning of a new phase of accelerated growth.

Today, Mavis is a national leader in tire and automotive services, boasting a family of brands which include Mavis Discount Tire, Mavis Tires & Brakes, Midas, Express Oil Change & Tire Engineers, Brakes Plus, Tire Kingdom, NTB (National Tire & Battery), Town Fair Tire, and Tuffy. From tires, oil changes, brakes, alignments, and batteries, to suspensions, exhaust work, and state inspections, we deliver it all with the same honest, community-first service that we’ve been known for since 1949. With more than 3,500 owned and franchised retail locations across the U.S. and Canada, Mavis serves millions of drivers each year, with a commitment to dependability, safety, convenience, and value.

Company values

From Mavis Tire

At Mavis, we understand that our people are, and always will be, our greatest asset. For over seventy years, our people have built the customer relationships that have allowed Mavis to become a leader in the industry. We stand for putting our customers first, delivering the highest quality service and treating every member of our team with the utmost respect. Today -- as we continue to grow -- we stand ready to welcome new talented and dedicated members to Team Mavis!

On Team Mavis, we believe knowledge is horsepower. We have a Training & Development team that helps provide live, in-person training on the skills and knowledge our team members need to learn, improve and advance with the company. Mavis is founded on over seventy-five years of promotion, and provide our team members the guidance and support they need to achieve their career goals.

Diversity and inclusion statement

From Mavis Tire

Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available at HRConnect@mavistire.com.

We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state, and local laws. If you believe you require such assistance for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to HRConnect@mavistire.com.


What Mavis Tire employees say

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