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Entry Level Helpdesk Jobs in Chicago, IL (NOW HIRING)

ALPHA MARKETING CONCEPTS INC

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(Entry Level) Business Sales Representative

Elmhurst, IL · On-site

$45K - $65K/yr

Entry Level Business Representative Location: Chicago, IL Job Type: Full-Time | Entry Level If you ... owners to help them find telecommunications and technology solutions that fit their needs. No ...

New

Catalyst Agency Inc

Entry Level Sales & Marketing

Darien, IL · On-site

$41K - $51K/yr

Entry-Level Marketing Associate - Oak Brook, IL The Catalyst Corporation | Full-Time | Weekly Pay ... Help increase brand awareness through direct customer engagement Sales & Customer Acquisition

Osnova

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Entry-Level B2B Sales Representative

Elmhurst, IL · On-site

$45K - $65K/yr

In this entry-level role, you'll work directly with small and medium-sized business owners, helping them find telecommunications and connectivity solutions that fit their business needs. No previous ...

New

Osnova

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Entry-Level B2B Sales Representative

Elmhurst, IL · On-site

$45K - $65K/yr

In this entry-level role, you'll work directly with small and medium-sized business owners, helping them find telecommunications and connectivity solutions that fit their business needs. No previous ...

New

Fisher Organization

Remote Entry-Level Sales

Gary, IN · On-site

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule ... helping others and are looking for long-term career growth. In this role, you'll connect with ...

Treenova Inc

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Entry Level B2B Sales Representative

Bolingbrook, IL · On-site

$55K - $90K/yr

This is an entry-level field sales position designed for individuals who are starting their career ... Support customer accounts and help maintain positive, long-term relationships * Follow up with ...

Fisher Organization

Remote Entry-Level Sales

Gary, IN · Remote

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule ... helping others and are looking for long-term career growth. In this role, you'll connect with ...

Treenova Inc

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Entry Level B2B Sales Representative

Bolingbrook, IL · On-site

$55K - $90K/yr

This is an entry-level field sales position designed for individuals who are starting their career ... Support customer accounts and help maintain positive, long-term relationships * Follow up with ...

StoryPoint

Entry Level Sales Associate

Chicago, IL

$38K - $51K/yr

This sales and leadership development position prepares entry level professionals for sales and ... This emphasis on putting people first has helped us successfully grow for the right reasons. We ...

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StoryPoint Group

Entry Level Sales Associate

Naperville, IL · On-site

$36K - $49K/yr

This sales and leadership development position prepares entry level professionals for sales and ... This emphasis on putting people first has helped us successfully grow for the right reasons. We ...

Laurus Home Care

Entry Level Sales Associate

Chicago, IL · On-site

$38K - $51K/yr

This sales and leadership development position prepares entry level professionals for sales and ... This emphasis on putting people first has helped us successfully grow for the right reasons. We ...

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All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Chicago, IL

Entry Level Helpdesk information

See Chicago, IL salary details

$13

$23

$34

How much do entry level helpdesk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level helpdesk in Chicago, IL is $23.85, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $26.73 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Chicago, IL?

The most popular types of Helpdesk jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Entry Level Helpdesk jobs?

Cities near Chicago, IL with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Chicago, IL as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $49,605 per year, or $23.8 per hour.

(Entry Level) Business Sales Representative

ALPHA MARKETING CONCEPTS INC

Elmhurst, IL • On-site

$45K - $65K/yr

Full-time

Posted 3 days ago

New

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Job description

Entry Level Business Representative

Location: Chicago, IL
Job Type: Full-Time | Entry Level



If you're competitive, enjoy talking with people, and want to build a career instead of just finding another job, we'd love to meet you.

We're a growing sales and marketing firm in Chicago looking for motivated individuals to join our Business-to-Business (B2B) sales team. In this role, you'll work with qualified business leads, meeting face-to-face with local business owners to help them find telecommunications and technology solutions that fit their needs.

No experience? No problem. We provide paid training, hands-on coaching, and the support you need to build confidence and develop valuable sales and communication skills.

What You'll Be Doing As A Business Sales Representative:

  • Meet with business owners using qualified leads provided by the company
  • Learn our clients' products and services so you can confidently present solutions
  • Build genuine relationships with business owners and understand their needs
  • Guide customers through the sales process with professionalism and integrity
  • Continue developing your communication and sales skills through ongoing training
  • Work toward individual and team performance goals in a positive, competitive environment

What We Offer at Alpha Marketing Concepts:

  • Uncapped commission
  • Paid training from experienced sales professionals
  • Weekly bonuses and performance incentives
  • Ongoing coaching and leadership development
  • A team environment that celebrates wins and supports your growth
  • Opportunities to take on additional responsibilities based on your performance and business needs

Who Thrives Here:

We're looking for people who are:

  • Competitive and driven to improve every day
  • Positive, coachable, and eager to learn
  • Comfortable meeting new people and building relationships
  • Reliable, professional, and motivated to achieve goals
  • Looking for more than just a job—they're looking for a career

Previous experience in sales, customer service, athletics, hospitality, or leadership is a plus, but it's not required. We hire for attitude, work ethic, and willingness to learn.

About Us:

We're a sales and marketing firm that helps nationally recognized brands grow through face-to-face business development. Our team believes that great leaders are developed, not born, which is why we invest heavily in training, mentorship, and professional growth. Whether you're starting your career or looking for a new challenge, we're committed to helping you build skills that will benefit you for years to come.

Company Description

Chicago sales and marketing firm helping national brands grow through B2B customer acquisition and leadership development.