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Entry Level Helpdesk Jobs in Naperville, IL (NOW HIRING)

Pediatrics On Demand

Entry Level Admin

Oak Lawn, IL · On-site

$17.25 - $23.50/hr

Entry-Level Administrative Assistant We are looking for a motivated and detail-oriented Entry-Level ... Help maintain accurate administrative records, invoices, and documentation. * Perform other ...

NY Marketing Firm

Account Manager - Entry Level

Chicago, IL · On-site

$45K - $54K/yr

We specialize in dealing with customers face to face on behalf of these companies to help them keep ... in an entry level customer service and marketing position. All openings are ideal for recent ...

NY Marketing Firm

Account Manager - Entry Level

Chicago, IL · On-site

$45K - $54K/yr

We specialize in dealing with customers face to face on behalf of these companies to help them keep ... in an entry level customer service and marketing position. All openings are ideal for recent ...

Work with Elevation

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Sales Representative - Entry Level

Aurora, IL · On-site

$50K - $80K/yr

With 10+ years of proven sales and expansion success, Elevation has consistently helped national ... Currently, we are hiring an Entry Level Sales Representative to join the team. This person will get ...

Work with Elevation

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Sales Representative - Entry Level

Aurora, IL · On-site

$50K - $80K/yr

With 10+ years of proven sales and expansion success, Elevation has consistently helped national ... Currently, we are hiring an Entry Level Sales Representative to join the team. This person will get ...

autumn woods

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Cabinet Maker

Carol Stream, IL · On-site

$20 - $40/hr

We are currently seeking motivated individuals at all skill levels , from entry-level helpers to experienced cabinet makers, to join our team. Job Responsibilities Responsibilities will vary based on ...

Pediatrics On Demand Inc

Entry Level Admin

Oak Lawn, IL · On-site

$17.25 - $23.50/hr

Help maintain accurate administrative records, invoices, and documentation. * Perform other ... Growth Opportunities This is an entry-level position with clear potential for advancement . As the ...

Paletta Consulting Inc

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Entry Level Sales Representative

Downers Grove, IL · On-site

$45K - $55K/yr

We are currently hiring an Entry Level Sales Representative for our firm! We are looking for someone who loves helping others, is motivated, and has a positive mindset! Job Responsibilities

Paletta Consulting Inc

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Entry Level Sales Representative

Downers Grove, IL · On-site

$45K - $55K/yr

We are currently hiring an Entry Level Sales Representative for our firm! We are looking for someone who loves helping others, is motivated, and has a positive mindset! Job Responsibilities

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All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Naperville, IL

Entry Level Helpdesk information

See Naperville, IL salary details

$12

$23

$33

How much do entry level helpdesk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level helpdesk in Naperville, IL is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.91 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Naperville, IL? The most popular types of Helpdesk jobs in Naperville, IL are:
What cities near Naperville, IL are hiring for Entry Level Helpdesk jobs? Cities near Naperville, IL with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Naperville, IL as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,082 per year, or $23.1 per hour.

Entry Level Admin

Pediatrics On Demand

Oak Lawn, IL • On-site

$17.25 - $23.50/hr

Other

Re-posted 6 days ago

Job description

Entry-Level Administrative Assistant

We are looking for a motivated and detail-oriented Entry-Level Administrative Assistant to support our operations team. This role is ideal for someone eager to learn, grow within the company, and take on more responsibilities over time.

The position involves assisting with administrative tasks, monitoring day-to-day operations on the floor, and ensuring that employee task lists and duties are completed efficiently. The ideal candidate will be hands-on: ready to step in on the floor to fix small issues, coordinate with vendors, and support smooth day-to-day operations throughout the facility.

Key Responsibilities
  • Be present on the floor to identify, address, and resolve operational issues as they arise.
  • Perform light facility troubleshooting (e.g., reporting maintenance issues, restocking supplies, minor fixes).
  • Check in regularly with employees to ensure daily task lists are being completed accurately and on schedule.
  • Provide updates to management regarding workflow progress, task completion, and any obstacles.
  • Assist with bill organization, payment coordination, and vendor communication (e.g., invoices, supply orders, service schedules).
  • Support the coordination of staff schedules, meetings, and internal communications.
  • Organize and maintain inventory, office supplies, and essential equipment.
  • Help maintain accurate administrative records, invoices, and documentation.
  • Perform other administrative duties as assigned to ensure efficient clinic operations.
  • Contribute ideas to improve workflow efficiency, team collaboration, and overall organization.
Qualifications
  • High school diploma or equivalent (Associate's or Bachelor's degree a plus).
  • Strong organizational and communication skills.
  • Comfortable being on the floor in a fast-paced environment and assisting where needed.
  • Ability to multitask, prioritize, and adapt to changing needs.
  • Team-oriented, proactive, and eager to learn.
  • Basic computer skills (Microsoft Office, Google Workspace, etc.).
  • Willingness to assist with vendor and billing processes (training provided).
Growth Opportunities

This is an entry-level position with clear potential for advancement. As the candidate gains experience and demonstrates leadership, they may grow into supervisory roles.

Compensation & Benefits
  • Competitive entry-level pay
  • Opportunities for training and professional development
  • Supportive team environment focused on mentorship and growth

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