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Helpdesk Intern Jobs in Naperville, IL (NOW HIRING)

Illinois Policy

Development Intern

Chicago, IL · On-site

$18/hr

Development Intern Chicago, Illinois, United States Job Openings Development Intern About the Job ... Help coordinate fundraising events, roundtables, and donor briefings * Draft and edit donor-facing ...

Dundee Township Parks District

Zoo Intern

Carpentersville, IL · On-site

$14.75 - $19.75/hr

Zoo Intern Do you love animals, enjoy being outdoors, and want hands-on experience in a zoo setting ... Help prepare diets and monitor animal behavior * Create enrichment activities to support animal ...

Dundee Township Park District

Zoo Intern

Carpentersville, IL · On-site

$14.75 - $19.75/hr

Zoo Intern Do you love animals, enjoy being outdoors, and want hands-on experience in a zoo setting ... Help prepare diets and monitor animal behavior * Create enrichment activities to support animal ...

Dundee Township Parks District

Zoo Intern

Carpentersville, IL · On-site

$14.75 - $19.75/hr

Zoo Intern Do you love animals, enjoy being outdoors, and want hands-on experience in a zoo setting ... Help prepare diets and monitor animal behavior * Create enrichment activities to support animal ...

Dundee Township Park District

Zoo Intern

Carpentersville, IL

$14.75 - $19.75/hr

Zoo Intern Do you love animals, enjoy being outdoors, and want hands-on experience in a zoo setting ... Help prepare diets and monitor animal behavior * Create enrichment activities to support animal ...

Cintas

Intern

Chicago, IL · On-site

$16.50 - $22.28/hr

The Intern experience combines hands-on training with the opportunity to interact with multiple ... help keep their customers' facilities and employees clean, safe, and looking their best. With ...

Cintas

Intern

Chicago, IL · On-site

$16.50 - $22.28/hr

The Intern experience combines hands-on training with the opportunity to interact with multiple ... help keep their customers' facilities and employees clean, safe, and looking their best. With ...

Joliet Junior College

Sports Information Intern

Joliet, IL · On-site

$14.50 - $19.25/hr

Position Title: Sports Information Intern Job Title: Sports Information Intern Department ... Help maintain accurate statistics for all sports teams and update historical records. • Event ...

Joliet Junior College

Sports Information Intern

Joliet, IL · On-site

$14.50 - $19.25/hr

Position Title: Sports Information Intern Job Title: Sports Information Intern Department ... Help maintain accurate statistics for all sports teams and update historical records. * Event ...

Young Invincibles

Fall Midwest Intern

Chicago, IL · On-site

$15.50 - $20.50/hr

This fall, our internship projects include helping to organize an overnight leadership retreat ... The intern works collaboratively with the staff and reports to the Midwest Regional Director.

Young Invincibles

Fall Midwest Intern

Chicago, IL · On-site

$15.50 - $20.50/hr

This fall, our internship projects include helping to organize an overnight leadership retreat ... The intern works collaboratively with the staff and reports to the Midwest Regional Director.

Crowe LLP

AI Engineering Intern

Chicago, IL · On-site

$17.25 - $22.50/hr

Join us at Crowe and embark on a career where you can help shape the future of our industry. AI Engineering Intern Role Overview The AI Engineering Intern (Intern) supports the design, development ...

Crowe LLP

AI Engineering Intern

Chicago, IL

$27 - $42/hr

Join us at Crowe and embark on a career where you can help shape the future of our industry. AI Engineering Intern Role Overview The AI Engineering Intern (Intern) supports the design, development ...

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All JobsHelpdesk Intern JobsHelpdesk Intern Jobs in Naperville, IL

Helpdesk Intern information

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How much do helpdesk intern jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for helpdesk intern in Naperville, IL is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.18 per hour, depending on experience, location, and employer.

What does a helpdesk intern do?

A Helpdesk Intern assists IT staff in providing technical support to end-users within an organization. Their responsibilities typically include troubleshooting basic computer issues, responding to service tickets, helping set up hardware or software, and documenting solutions. This role allows interns to gain hands-on experience with common IT systems and customer service skills, often under the supervision of more experienced technicians. It is an entry-level position ideal for those interested in pursuing a career in information technology.

What types of technical issues do helpdesk interns typically handle, and how is support prioritized?

Helpdesk Interns usually address a wide range of technical issues, from password resets and software troubleshooting to basic hardware support and network connectivity problems. Support requests are often prioritized based on urgency and impact; for example, issues affecting multiple users or critical business functions are handled first. Interns work closely with more experienced technicians, escalating complex problems as needed, which provides valuable learning opportunities and exposure to various IT systems. This environment helps interns develop problem-solving skills and gain hands-on experience with commonly used support tools and ticketing systems.

What are the key skills and qualifications needed to thrive as a helpdesk intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and customer service principles, often supported by coursework in IT or related fields. Familiarity with ticketing systems like ServiceNow or Zendesk and knowledge of common operating systems (Windows, macOS) are typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with team members. These skills ensure efficient technical support, positive user experiences, and a smooth workflow within IT environments.

What are the most commonly searched types of Helpdesk jobs in Naperville, IL?

The most popular types of Helpdesk jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Helpdesk Intern jobs?

Cities near Naperville, IL with the most Helpdesk Intern job openings:

Helpdesk Intern jobs near you

Development Intern

Illinois Policy

Chicago, IL • On-site

$18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Development Intern

Chicago, Illinois, United States Job Openings Development Intern

About the Job Development Intern

The Illinois Policy Institute is seeking highly motivated, mission-aligned development intern to support our growing fundraising and external relations efforts. This internship offers a hands-on opportunity to learn how a leading state-based think tank engages donors, advances its mission, and grows a world-class development program.

About the Role The development intern will work closely with our development and external relations team to support donor research, event preparation, gift processing, stewardship, and strategic outreach. This role is ideal for students interested in public policy, nonprofit leadership, fundraising, communications, or relationship-driven work.

Key Responsibilities

  • Conduct donor and prospect research to support gift officer strategy
  • Assist with preparation of donor meetings, briefing materials, and follow-up communications
  • Support data entry, gift acknowledgment, and CRM maintenance
  • Help coordinate fundraising events, roundtables, and donor briefings
  • Draft and edit donor-facing materials, including impact updates and organizational reports
  • Participate in team meetings and contribute to development strategy projects
  • Provide general support to the External Relations team as needed

Qualifications

  • Strong written and verbal communication skills
  • High attention to detail and the ability to manage multiple projects
  • Professionalism, discretion, and a commitment to high-quality work
  • Interest in public policy, nonprofit development, communications, or business
  • Proficiency with Microsoft Office; familiarity with Salesforce is a plus
  • Self-starter mindset and eagerness to learn in a fast-paced environment

What You Will Gain

  • Practical experience in nonprofit fundraising and donor relations
  • Exposure to strategic planning, philanthropy, and policy advocacy
  • Mentorship from seasoned development professionals
  • A strong portfolio of writing, research, and project work
  • The opportunity to meaningfully support an organization shaping policy and expanding freedom in Illinois

Compensation & Benefits This is a temporary, full-time internship position lasting 10 weeks, with an expected schedule of approximately 40 hours per week during the internship period. Compensation is $18.00 per hour. As a temporary internship position, this role is not eligible for employer-sponsored benefits, including but not limited to health insurance, dental or vision coverage, retirement plans, paid time off, or other fringe benefits.

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