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Helpdesk Intern Jobs in Chicago, IL (NOW HIRING)

tms

Finance Intern

Chicago, IL

$20/hr

LIFE OF A TMS SUMMER INTERN Here at tms, we care about our people, and we want to help foster their skills into the best they can be. The tms Summer Internship Program aims to do just that. Each year ...

New

Shure

Embedded Software Intern

Niles, IL · On-site

$23 - $43/hr

Additionally, the intern will help analyze field issues, work across divisions with systems engineering, DSP, and hardware engineering to develop new features and designs, and gain a deeper working ...

Shure

Embedded Software Intern

Niles, IL · Hybrid

$23 - $43/hr

Additionally, the intern will help analyze field issues, work across divisions with systems engineering, DSP, and hardware engineering to develop new features and designs, and gain a deeper working ...

New

Shure

Embedded Software Intern

Niles, IL · Hybrid

$23 - $43/hr

Additionally, the intern will help analyze field issues, work across divisions with systems engineering, DSP, and hardware engineering to develop new features and designs, and gain a deeper working ...

Shure

Embedded Software Intern

Niles, IL · Hybrid

$23 - $43/hr

Additionally, the intern will help analyze field issues, work across divisions with systems engineering, DSP, and hardware engineering to develop new features and designs, and gain a deeper working ...

tms

Finance Intern

Chicago, IL · On-site

$20/hr

LIFE OF A TMS SUMMER INTERN Here at tms, we care about our people, and we want to help foster their skills into the best they can be. The tms Summer Internship Program aims to do just that. Each year ...

tms

Account Intern

Chicago, IL · On-site

$20/hr

LIFE OF A TMS SUMMER INTERN Here at tms, we care about our people, and we want to help foster their skills into the best they can be. The tms Summer Internship Program aims to do just that. Each year ...

tms

Account Intern

Chicago, IL · On-site

$20/hr

LIFE OF A TMS SUMMER INTERN Here at tms, we care about our people, and we want to help foster their skills into the best they can be. The tms Summer Internship Program aims to do just that. Each year ...

New

NHS Global Events

Business Management Intern

Skokie, IL · On-site

We are a privately held meeting consulting and hotel sourcing firm seeking an intern who can help support the team by assisting with various tasks and handling a wide range of important duties. This ...

NHS Global Events

Business Management Intern

Skokie, IL · On-site

We are a privately held meeting consulting and hotel sourcing firm seeking an intern who can help support the team by assisting with various tasks and handling a wide range of important duties. This ...

Shure

Web Analytics Intern

Niles, IL · On-site

$23 - $43/hr

This intern will help implement system and process improvements in support of optimization and operational efficiency. This role will be Hybrid based out of our Niles, IL Corporate HQ.

Shure

Web Analytics Intern

Niles, IL · Hybrid

$23 - $43/hr

This intern will help implement system and process improvements in support of optimization and operational efficiency. This role will be Hybrid based out of our Niles, IL Corporate HQ. * Create ...

New

Dundee Township Parks District

Zoo Intern

Carpentersville, IL · On-site

$14.75 - $19.75/hr

Zoo Intern Do you love animals, enjoy being outdoors, and want hands-on experience in a zoo setting ... Help prepare diets and monitor animal behavior * Create enrichment activities to support animal ...

Dundee Township Park District

Zoo Intern

Carpentersville, IL · On-site

$14.75 - $19.75/hr

Zoo Intern Do you love animals, enjoy being outdoors, and want hands-on experience in a zoo setting ... Help prepare diets and monitor animal behavior * Create enrichment activities to support animal ...

Dundee Township Park District

Zoo Intern

Carpentersville, IL · On-site

$14.75 - $19.75/hr

Zoo Intern Do you love animals, enjoy being outdoors, and want hands-on experience in a zoo setting ... Help prepare diets and monitor animal behavior * Create enrichment activities to support animal ...

tms

Digital Designer Intern

Chicago, IL · On-site

$20/hr

LIFE OF A TMS SUMMER INTERN Here at tms, we care about our people, and we want to help foster their skills into the best they can be. The tms Summer Internship Program aims to do just that. Each year ...

New

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Helpdesk Intern information

See Chicago, IL salary details

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How much do helpdesk intern jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for helpdesk intern in Chicago, IL is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.81 per hour, depending on experience, location, and employer.

What does a helpdesk intern do?

A Helpdesk Intern assists IT staff in providing technical support to end-users within an organization. Their responsibilities typically include troubleshooting basic computer issues, responding to service tickets, helping set up hardware or software, and documenting solutions. This role allows interns to gain hands-on experience with common IT systems and customer service skills, often under the supervision of more experienced technicians. It is an entry-level position ideal for those interested in pursuing a career in information technology.

What types of technical issues do helpdesk interns typically handle, and how is support prioritized?

Helpdesk Interns usually address a wide range of technical issues, from password resets and software troubleshooting to basic hardware support and network connectivity problems. Support requests are often prioritized based on urgency and impact; for example, issues affecting multiple users or critical business functions are handled first. Interns work closely with more experienced technicians, escalating complex problems as needed, which provides valuable learning opportunities and exposure to various IT systems. This environment helps interns develop problem-solving skills and gain hands-on experience with commonly used support tools and ticketing systems.

What are the key skills and qualifications needed to thrive as a helpdesk intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and customer service principles, often supported by coursework in IT or related fields. Familiarity with ticketing systems like ServiceNow or Zendesk and knowledge of common operating systems (Windows, macOS) are typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with team members. These skills ensure efficient technical support, positive user experiences, and a smooth workflow within IT environments.

What are the most commonly searched types of Helpdesk jobs in Chicago, IL?

The most popular types of Helpdesk jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Helpdesk Intern jobs?

Cities near Chicago, IL with the most Helpdesk Intern job openings:

Helpdesk Intern jobs near you
Infographic showing various Helpdesk Intern job openings in Chicago, IL as of August 2026, with employment types broken down into 18% Internship, 1% As Needed, 54% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,358 per year, or $18 per hour.

Finance Intern

tms

Chicago, IL

$20/hr

Internship

Posted 3 days ago

New

Job description

 

PROGRAM DATESJune2, 2027- August5, 2027 

ABOUT US 

tms unites technology, marketing, and sourcing to drive transformational change for the world's leading brands. With more than 1,400 employees across 28 countries., we offer an impressive range of solutions - from inspiration and innovation to category management and delivery.  

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald's, T-Mobile, O2, Starbucks, and adidas. 

Most importantly, we're a place where you can achieve great things, and be recognized as the best. 

WHAT MATTERS THE MOST 

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving. 

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.  

LIFE OF A TMS SUMMER INTERN 

Here at tms, we care about our people, and we want to help foster their skills into the best they can be. The tms Summer Internship Program aims to do just that. Each year, we seek to build an inclusive program that not only offers hands-on experience working with clients and cross-functional teams alike but also promotes numerous networking and relationship building opportunities with industry leaders, mentors, and peers across the business. 

As an intern, our program will provide you with the unique opportunity to fully integrate yourself across the various business units and departments at tms, while also focusing on team-building and strengths-building opportunities. Throughout the summer, as an intern at tms, you will take part in real client projects and will work together with the other tms interns on a Capstone project, which will be "pitched" to the agency at program end. As an intern, you will also have the opportunity to take part in various panels, lunch & learns, and group activities, all centered on providing you with career tips, guidance, and best practices. Our goal is to help foster the minds of our future - the talent that will ultimately develop and bring the freshest and most innovative ideas to life. 

 

INTERNSHIP OPPORTUNITY 

Finance Intern:  

The Finance Intern will support tms's North America Client Finance team, gaining hands-on exposure to project pricing, monthly close, forecasting, profitability reporting, client billing, and trade working capital management. Working under the guidance of team subject matter experts, the intern will help prepare pricing estimates, journal entries, and monthly forecasts, analyze client profitability, and monitor A/R and WIP reports to support timely, accurate invoicing and collections. 

SKILLS AND EXPERIENCE 

  • Rising Junior, Senior, or Recent Graduate 

  • GPA: 3.0 or higher 

  • Solutions-oriented with critical thinking and problem-solving skills 

  • Strong interpersonal skills, enjoys building relationships and working with others 

  • Proficient in MS Office software (Word, Excel, PowerPoint, Outlook) 

  • Strong organizational skills and attention to detail 

  • Strong time and project management skills, comfortable juggling multiple tasks 

  • Excellent oral and written communication skills 

  • Resourceful and a proactive self-starter 

  • Power BI experience is a plus 

Hourly Rate: $20/hr

If interested, please apply and submit your resume. We will follow up with a link to our assessment and a detailed overview of each internship position. 

EQUAL OPPORTUNITY EMPLOYER 

We are an equal opportunity employer, and we value diversity at our company.We do not discriminateon the basis ofrace, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation toparticipatein the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.Please contact us to request accommodation. 

RECRUITING AGENCIES 

tmsdoes not accept agency resumessubmittedby third-party vendors unless a valid agreement has been signed and thetmsTalent Acquisition Team has granted authorization for submissions for a specified position. Please do notsubmitor forward resumes to our site,tmsemployees, or any other company location.tmsis not responsible for any fees related to unsolicited resumes.

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